Lahti's Jeep
Leominster, MA
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I have been buying cars from Lahti’s since 2007 and have always had the best experience. I recently just leased a new Compass and worked with Diane and as expected- it was a simply, no pressure experience!! always had the best experience. I recently just leased a new Compass and worked with Diane and as expected- it was a simply, no pressure experience!!! More
On January 12 I entered into a legal contract and left a deposit with Lahti Jeep regarding the ordering of a 2022 Jeep Wrangler vehicle. They had given me a purchase price of XXXXX. Today, 9 days later deposit with Lahti Jeep regarding the ordering of a 2022 Jeep Wrangler vehicle. They had given me a purchase price of XXXXX. Today, 9 days later, I received a call from the salesman saying that we had "a small problem". When they put my order in the day after I signed the paperwork (January 13), they found out that "the color I wanted is no longer being made and all of the prices of the options had increased overnight". They did not call me to tell me this until 9 days later because "the salesman was going on vacation so the owner waited until he got back to tell him so his trip wasn't ruined". Once the salesman told me about the above issues, they said that they could order me the jeep in a different color with all of the same options for almost 2600 more than originally agreed on!! I refused to pay that price. It was not my fault that they did not know prices had gone up and we had agreed on a set price. We had signed the order agreement and they took my deposit. The salesman came back, acknowledged that everything had been "locked in", and then offered to sell it to me for 5$$$$, their "invoice cost" for the inconvenience. I demanded my non-refundable deposit back. This feels like a bait and switch. We had signed the order agreement and they took my deposit. THAT should have been honored More
Just bought my third car from Diane at Lahti’s. Everyone from sales to service is easy and pleasant to deal with. Their No pressure Sales and trustworthy Service department make the experience worth returni from sales to service is easy and pleasant to deal with. Their No pressure Sales and trustworthy Service department make the experience worth returning. More
Lahti’s jeep was a great place to purchase from Dianne did a great job at helping me pick a jeep and I didn’t even have to ask any questions because she already had answered everything thank you guys for did a great job at helping me pick a jeep and I didn’t even have to ask any questions because she already had answered everything thank you guys for being so nice and helpful! You guys rock! More
This was our first purchase from Lahti’s Jeep. I’m very pleased to say it was a no hassle and pleasant experience. The sale person was Jacob Newcomb who I would highly recommend. He never pressured us at a pleased to say it was a no hassle and pleasant experience. The sale person was Jacob Newcomb who I would highly recommend. He never pressured us at all. The vehicle we purchased has many new features and Jacob was very good at going through each one so we understood what they did. Many questions were asked and all were answered. So if you’re looking for a new Jeep go to Lahti’s see Jacob Newcomb. More
In September we purchased a used vehicle from Lahti’s with Jake’s assistance. He was extremely helpful through the whole process. There were a few minor problems at first, purchasing a used vehicle, with Jake’s assistance. He was extremely helpful through the whole process. There were a few minor problems at first, purchasing a used vehicle, but Lahti’s stood behind their product. Jake went out of his way to make sure we were taken care of. I have been a customer of Lahti’s for over 50 years and I have never been disappointed. More
My family has been working with Lahti’s for over 25 years and when I started working with them it truly was joining a family. I worked with Dianne and it was an easy and seamless process. Excellent as years and when I started working with them it truly was joining a family. I worked with Dianne and it was an easy and seamless process. Excellent as always!! More
Offered us the best deal in the area on the lease of a factory ordered Wrangler. We worked with Wilson who was very professional and responsive. He also went above and beyond in helping support a series factory ordered Wrangler. We worked with Wilson who was very professional and responsive. He also went above and beyond in helping support a series of decisions around dealer installed upgrades! We appreciated the ability to do all the paperwork from home and enjoyed the smoothness of the transaction! More