Lahti's Jeep

I have been dealing with Fred for over ten years and with the Lahti 's for all the jeeps i have bought and the service is always been friendly and the customer service has been great and I would not think of the Lahti 's for all the jeeps i have bought and the service is always been friendly and the customer service has been great and I would not think of going anywhere else for my jeep. All the sales staff are just great to deal with. More

We were going to buy a 2003 Jeep Wrangler with 70,000 miles, but the monthly payment would have been too expensive. Dianne was able to put us into a brand new 2012 Jeep Wrangler Sport for less money per miles, but the monthly payment would have been too expensive. Dianne was able to put us into a brand new 2012 Jeep Wrangler Sport for less money per month then the 2003 would have been. More

very happy with my overall experience at lahti's jeep. fred perla is the most professional and experienced sales person i have ever dealt with. he makes the process easy. love my 2013 wrangler! fred perla is the most professional and experienced sales person i have ever dealt with. he makes the process easy. love my 2013 wrangler! More

First let me say that I am a very hard person to please. I am not the easiest customer to satisfy. I have owned many exotic cars in my lifetime and had service from some of the finest dealerships in New Eng I am not the easiest customer to satisfy. I have owned many exotic cars in my lifetime and had service from some of the finest dealerships in New England. In all of that time, there has always been one thing that has been missing, sincerity. It was intended, but never truly felt by me by the servicing dealership. I never felt like the salesperson and or the dealership for that matter had my best interest in mind. I was just another customer, commission, and out the door. End of story. That is a distant memory when I found Lahti’s. I cannot speak highly enough about all the individuals in the Lahti’s family, all are fantastic and pool to create one solid team. But there is one individual that deserves special recognition, that individual is Dianne Lozeau. Dianne, and what she brings to Lahti’s is different. Her candor and work ethic should be the benchmark on how all salesperson are judged. What makes Dianne different is her genuine, positive attitude. Dianne gets to know you first, what you are looking for, and finds the best vehicle for you and your family’s needs. She does not push to sell you more or less. She listens. You are her top priority. She then takes that tenacity to make your purchase a relaxed reality. She takes that extra step, where all others fall short. There are no “games” She is the real deal. Paramount is the relationship that is fostered after delivery. That positive relationship continues throughout the life of your vehicle. She ensures that you are satisfied and happy with your investment. Your investment is hers as well. This is not a trait that can be taught, learned, or even bought for that matter. When I purchased my vehicle, I was blessed with not only a great down to earth family dealership, but my wife and I met a new and dear trusted friend. Dianne is a class act and a consummate professional. More

Everyone I met at Lahti's was very nice. They provided me with exactly what I wanted. I am very impressed with their level of customer service and their dedication to excellence. I cannot say enough good thi with exactly what I wanted. I am very impressed with their level of customer service and their dedication to excellence. I cannot say enough good things about Dianne. She really knows her business and she was very good to me. She helped me trade in my 2010 Wrangler for a beautiful new 2012 Wrangler. I would highly recommend that you ask for her when you go to Lahti's. This small family-run dealership will provide you with better service than any larger outfit could ever do. Their dedication to Jeep gives them the ability to do a much better job than other multi-brand dealers can do. More

I had an easy and smooth experience when buying my first new vehicle from Lahti's Jeep. The staff was friendly, forward and helped me easily decide what type of vehicle I needed that fit my life style. Fred new vehicle from Lahti's Jeep. The staff was friendly, forward and helped me easily decide what type of vehicle I needed that fit my life style. Fred Perla gave us a great deal and service. I look forward to buying my next Jeep in the future from these guy's! More

I can honestly say that I'm a very indecisive and at times difficult to please. That being said, Dianne made it so nice to work with. She listened to everything we had to say, showed us our options, was times difficult to please. That being said, Dianne made it so nice to work with. She listened to everything we had to say, showed us our options, wasn't at all pushy with anything, and very personable. She was so nice to even go over everything I still didn't understand about transitioning from a small car, to a larger four wheel drive SUV. They truly do want what's best for you, your goals and budget. I have never been happy with any dealership, but I am beyond happy with lahti's. They have definately just gained two lifelong customers. Happy ones too. More

I purchased a Jeep Compass. I worked with Fred Perla and I must add that he is meant to be a salesman. He was knowledgable, friendly and has a great sense of humor. I got a great deal. I am a very happy cus I must add that he is meant to be a salesman. He was knowledgable, friendly and has a great sense of humor. I got a great deal. I am a very happy customer. More

Dianne was wonderful and easy to work with, no pressure, very helpful. The entire staff was friendly and helpful. I have not had interaction with the service people yet, so I cannot comment on them. very helpful. The entire staff was friendly and helpful. I have not had interaction with the service people yet, so I cannot comment on them. More

Fred was the salesman I dealth with from start to finish. He was reccomended by a coworker and that is who I went with when I visited Lahti's. I test drove the Jeep Patriot and liked it, but I wanted the co He was reccomended by a coworker and that is who I went with when I visited Lahti's. I test drove the Jeep Patriot and liked it, but I wanted the color silver which I got 3 days later as promised. Fred came in on his vaxcation to deliver me my car. I never owned a Jeep before, I wish I went to Lahti's six years ago when I got my last used car from another dealer (which gave me issues from the start). I am very happy with my Jeep Patriot. My kids can't wait till we go camping with my Jeep next year. Fran Vincent/Leominster More