Lahti's Jeep

Best car buying experience ever.....hands down!!! I needed a new car right away due to my old car's engine suddenly burning up. I discovered Lahti's based on their location and online reviews (some g I needed a new car right away due to my old car's engine suddenly burning up. I discovered Lahti's based on their location and online reviews (some great reviews about Dianne Lozeau),and I am so happy I did. I worked primarily with Dianne, but Jay Fournier was also involved in making my buying experience fantastic. The folks at Lahti's care that they meet your needs as a buyer, but more importantly they believe in building a relationship with you that will continue long after you have left their lot. I had some certain terms I needed met in order for my deal to work, and they met every one of them. They made me feel important. They listened to my concerns and answered all of my questions. They explained everything to me as each step of the process took place. It was the best car buying experience I have had, and this was my 9th car purchase in life!! I have honestly been back to see Dianne and Jay a few times since, and will continue to stop in if I am in the neighborhood....Just to say hi!! These are great people. Lahti's is a dealership with the integrity we are all hoping to find when looking for a new car. I would recommend them to anyone and everyone.....and I do....all the time! More

Great Experience! I was not planning to buy a car but was forced to when my car was totaled - the result of another driver who fell asleep at the wheel. (Most important I was not planning to buy a car but was forced to when my car was totaled - the result of another driver who fell asleep at the wheel. (Most importantly, no one was injured) I was now faced with having a car payment - my car had been paid off a year and a half ago. Usually when you set out to buy a car it is a planned and exciting prospect. This was unplanned and the result of an unfortunate event. My husband and I went to a dealership and test drove three used cars and were supposed to go back the next night but I had seen a Jeep Cherokee commercial and liked the way it looked. We went online to the Dealerrater website to research dealerships and saw that Lahti's Jeep in Leominster, MA had an excellent rating. We abandoned the idea of a used car and didn't go back to the other dealership. My husband called Lahti's Jeep the next day and spoke to the General Manager, Jason Fournier. He had a great conversation with him and liked him very much. My husband made an appointment for us for that night and told him we wanted to deal with him directly. He was happy to accommodate us. We test drove a Cherokee and I loved It! Jason was so great to work with. He gave us a little history of the dealership and made our unplanned car buying experience the best it could have been. He was very thorough in explaining the benefits of having a Jeep and all of the different options available. He took the time to get to know us so that he could make recommendations based on what made sense for us. It turns out they didn't have the color I wanted and Jason explained that they could find the car in the color and with the options we wanted. Within no time he had located and acquired the car. Jason also respected the fact that we had busy schedules and arranged for everything to be done in one visit rather than requiring us to make several trips to the dealership. While we were there we met a sales rep named Brian who was able to answer questions about features and options. A couple of times I had to call with a question and Brian has been fabulous as well, eager and willing to help in any way he can. Jason has followed up with me since I picked up my car 2 weeks ago just to check how I am enjoying my Cherokee. The dealership has a reputation of being a family owned and oriented business. We feel like we are part of the family. We have been treated very well and have every confidence that we will continue to be treated that way. I can't recommend Lahti's Jeep highly enough. They are professional, warm, caring and very respectful. Jason and Brian are two of the nicest people and I know I can count on them to do right by us. As a General Manager, Jason sets high standards for selling a quality product. He also sets the tone for what he expects from his employees so that customers have the best car buying experience. The relationship he establishes with customers ensures that the positive experience continues beyond the day you walk out with the keys. A big thanks to Dealerrater for leading us to Lahti's Jeep! More

Best customer service I have ever received! I purchased my Jeep Compass all the way from Boston. Jay Fournier made the ENTIRE process stress-free and very convenient! He went above and beyond wi I purchased my Jeep Compass all the way from Boston. Jay Fournier made the ENTIRE process stress-free and very convenient! He went above and beyond with contacting everyone he could to make the process so easy for me. I was even fortunate enough to have transportation worked out for me to get to Lahti's Jeep! I recommend this entire dealership and staff to anyone interested in Jeeps. Jay made my dream come true with having my very first car. Melissa More

#45 new car purchase I have purchase 45 "brand new" cars; the last 5 from Lahti's Jeep in Leominster. From the time of purchase thru to service you can not find a better I have purchase 45 "brand new" cars; the last 5 from Lahti's Jeep in Leominster. From the time of purchase thru to service you can not find a better dealership. Locally owned everyone goes above and beyond to provide superior customer service. Even after your service you always get a follow-up call a day or so later to make sure you are satisfied. With all the dealerships I have dealt with over the years, I have never received the service that Lahti's provides. Sales is friendly, not aggressive. The depth of knowledge in the service department is unbelievable. Lahti's Jeep in Leominster truly understands "great customer service" and realizes that every customer is important and deserves the best experience they can offer. Everyone is treated like family. I can not see myself ever going anywhere else. More

Terrific buying experience! Purchased my 2014 Jeep Wrangler Unlimited from Lahti's Jeep in Leominster MA. This is a family owned business that has been around since 1928, and I c Purchased my 2014 Jeep Wrangler Unlimited from Lahti's Jeep in Leominster MA. This is a family owned business that has been around since 1928, and I can see why. My salesperson, Fred Perla's years of experience made the entire process fast, painless and personal. Test drove on Monday, took delivery on Wednesday. Fred was my single point of contact for the sale, financing and delivery. This differs from my previous vehicle buying encounters where you were passed from sales to finance to someone else at delivery time. The price given for my trade-in was more than fair based on my research of KBB and NADA values. I had previously purchased a Jeep here in 2003, and this is the way Lahti's does business. Glad to be back in a Jeep after many years in other brands If you are considering a new Jeep, I highly recommend this dealership More

Sales person Dianne Lozeau I purchased my car from Dianne 2 years ago. She is always so helpful and friendly. I would highly recommend seeing Diane if you are looking for a Je I purchased my car from Dianne 2 years ago. She is always so helpful and friendly. I would highly recommend seeing Diane if you are looking for a Jeep. More

Good Job Our experience with Diane Lozeau was wonderful. She worked very hard to find us the right financing at the right bank. Plan on picking up new Jeep G Our experience with Diane Lozeau was wonderful. She worked very hard to find us the right financing at the right bank. Plan on picking up new Jeep Grand Cherokee on early Tuesday afternoon.. More

Recommend Diane to help get you what you need I knew it was time to upgrade to a Jeep Cherokee with the winter we've been having. Placed a call to Lahtis after checking out their website. Know the I knew it was time to upgrade to a Jeep Cherokee with the winter we've been having. Placed a call to Lahtis after checking out their website. Know they have a good rep. Spoke with Diane on the phone and met with her later in the week. She helped me build a Cherokee to meet my needs. Not pushy, and knows her business, She shopped around to find me the lowest interest payments. Would recommend Diane for anyone looking for assist when buying a new jeep. Thanks Diane. More