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Lahti's Jeep
Leominster, MA
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Amazing Buying Experience Lahtis made buying our new Jeep quick,easy, and stress free!! The most difficult thing was choosing the color! Dianne made everything simple & really Lahtis made buying our new Jeep quick,easy, and stress free!! The most difficult thing was choosing the color! Dianne made everything simple & really took care to make our buying experience one of a kind! There was never a worry during the process since Dianne made us feel so comfortable and confident. We were 100% satisfied with our purchase & our decision to use Lahtis! We will never buy anywhere else! More
Second Jeep from Lahtis, same awesome saleswoman! I'm very happy with the whole experience, Diane was very helpful and sincere. I don't know the name of the gentleman that did the financing but he wen I'm very happy with the whole experience, Diane was very helpful and sincere. I don't know the name of the gentleman that did the financing but he went above and beyond to meet my needs. I give them all an A+ in customer service! More
Honest saleswoman made all the difference. After extensive research into several vehicles, I made the decision to purchase a Jeep Grand Cherokee. I spoke with my local dealer and negotiated a After extensive research into several vehicles, I made the decision to purchase a Jeep Grand Cherokee. I spoke with my local dealer and negotiated a price and trade-in that I was satisfied with. They didn't have the color or model I wanted and showed little interest accommodating my request. I found the vehicle I wanted at Lahti's and decided to work with them directly. Lahti's honored the price and trade-in from my local dealer, pending an inspection of my vehicle. I drove over 500 miles round trip to complete the transaction and came away completely satisfied. I was skeptical about traveling this far and being disappointed with the outcome. My sales rep, Diane, kept her word, as did I, and I drove away in the vehicle I wanted. I highly recommend Diane at Lahti's and I expect to purchase my next Jeep from her. She is truly an honest and deeply spiritual person you can trust. More
First Jeep This was my first non-Ford vehicle experience, and I am very happy with the staff at Lahti's. I worked with Fred Perla to get my new Wrangler, and he This was my first non-Ford vehicle experience, and I am very happy with the staff at Lahti's. I worked with Fred Perla to get my new Wrangler, and he was great to work with. He led me to what is now my first Wrangler, and we found exactly what I was looking for the first time. I have a true appreciation for the level of customer service which was provided, and above most answered the questions I had with the knowledge of someone who ACTUALLY knows the product inside and out. I would highly reccomend Lahti Jeep to anyone. More
Sales people are honest; excellent quality service Dept. I've bought 2 Wranglers from Lahti's. I am very happy with both deals from start to completion. This family owned and run dealership is completely hon I've bought 2 Wranglers from Lahti's. I am very happy with both deals from start to completion. This family owned and run dealership is completely honest, trustworthy, doing quality work with every aspect of your vehicle. Sales, administration, service Dept; all excellent work and treatment of customer. Buy your first or next vehicle from Lahti's; you will be very happy with the entire sale. More
I can see why they were highly recommended. I did my homework before even stepping into Lahti's to look at a Jeep Wrangler. (probably the same thing you are doing) I knew about the model I want I did my homework before even stepping into Lahti's to look at a Jeep Wrangler. (probably the same thing you are doing) I knew about the model I wanted, as well as all the options available. I also read numerous reviews on the dealership like the ones found here. I knew ballpark of what I should be paying, as well as a range value of what my trade was worth. Without revealing my numbers, they hit the trade right in the middle and was a little lower on what I thought I should pay for the Wrangler. After securing a great finance rate, and going over the minimal fee's they charge, I was wrapping up the sale by the end of my visit. Throughout the entire process I dealt with Dianne Lozeau. First by email, answering all of my questions, then on the day of my purchase, and lastly on the following day when I came to pick it up where she took the time to show me each and every button/feature of my new ride. It is true like others say in their reviews, it is really a pleasant experience and I too highly recommend Lahti's Jeep. More
Great experience, start to finish! Hard to describe a car-buying experience that could be better than mine, having just purchased a new Grand Cherokee from Lahti's. From the first drop Hard to describe a car-buying experience that could be better than mine, having just purchased a new Grand Cherokee from Lahti's. From the first drop-in to the final visit to pick up the Jeep, I was more than happy with the reception I received and the stellar customer service. Brian was up-front, clear, persistent in finding me a vehicle I wanted, and was consistently professional. I always felt welcome, and I never felt pressured. It felt like Brian was sincerely interested in getting me the vehicle I wanted, and he made the entire process feel like a team effort--and he was on my side. Not once did I feel like I was getting the run-around, being stalled, redirected toward a vehicle I didn't want, or patronized. Brian patiently kept looking for the vehicle I described, keeping in touch regularly to let me know he was still working on it. Finally it came across his desk and today I drove it off the lot. I would highly recommend Lahti's to anyone looking to make a purchase. Couldn't be happier. Thank you, Brian and Lahti's! More
Dedicated to Excellence Wonderful experience in purchase of newly acquired Jeep. Fantastic price, no hidden fees or agendas, truly a great and smooth transition. From the ini Wonderful experience in purchase of newly acquired Jeep. Fantastic price, no hidden fees or agendas, truly a great and smooth transition. From the initial meeting with Dianne, and meeting Jason Fournier, all the way through to the delivery of my Jeep was tremendous. Lahti's did all the leg work for me and completed the process for delivery on the day it was promised. Every step was explained fully prior to purchase. Great people, class "A" dealership. I would recommend them to anyone. More
Gret place/people to work with! We recently bought Jeep Wrangler from Lahti's (we also had bought a vehicle from them in 2000). We had been searching for one with certain options al We recently bought Jeep Wrangler from Lahti's (we also had bought a vehicle from them in 2000). We had been searching for one with certain options already added in, but also slightly used. We happened to drive by Lahti's and there it was! It was a Sunday, so they were closed because they still believe in Sundays being family days :) I went home, emailed to inquire, and by early Monday morning received an email reply from Dianne Lozeau, who was so friendly, helpful and down to earth. We went for a test drive and were welcomed as if we were a part of the family by all the employees that day making the experience stress free. The employees are so nice, no one is pushy....just friendly! Dianne was more than happy to take us out to the car and show us all the details, even removing the roof panels to open the sunroof! They all pitch in and help each other out, it's nice to see that. Yesterday, I called with a question and got Jay, he was more than willing to listen to my concern and once that was done, we talked for 20 minutes about our families and life. No one makes time for the small stuff like that anymore, I find it very sweet that they show interest in getting to know their customers. You will not be disappointed if you visit Lahtis, and you won't be made to feel guilty if you don't buy anything. Go for a great buying experience and some friendly faces! Oh...I also found out that one of the ladies in the office is my neighbor, so we had a lot to talk about too! More
Long distance purchase I purchased a used Saab from Lahti's Jeep and the experience was as painless as possible. I live approximately 300 miles away and they shipped all th I purchased a used Saab from Lahti's Jeep and the experience was as painless as possible. I live approximately 300 miles away and they shipped all the documents to me second day. More