Lahti's Jeep

THE place to go for Customer Service Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of co Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you! More

Returning satisfied customer Lahti's and Fred Perla as usual were great at making the purchase of my new Jeep Cherokee a pleasant experience. Special kudos to Fred who spent ext Lahti's and Fred Perla as usual were great at making the purchase of my new Jeep Cherokee a pleasant experience. Special kudos to Fred who spent extra time showing me all the features and how to access them. I would send friends and family to purchase a car from Fred at Lahti's, dpsivert More

Great Day! Just had a great day at Lahti's Jeep, working with Fred Perla getting me into my new Jeep Grand Cherokee. Fred made what could have been a stressful e Just had a great day at Lahti's Jeep, working with Fred Perla getting me into my new Jeep Grand Cherokee. Fred made what could have been a stressful experience very easy and rewarding. I highly recommend Lahti's for any potential buyers. They are the best! More

black Friday shopping -- new jeep Cherokee I would absolutely send my friends and family to Lahti's. After a long day at an awful Jeep dealership in Lowell I went to Lahti's where I had the mo I would absolutely send my friends and family to Lahti's. After a long day at an awful Jeep dealership in Lowell I went to Lahti's where I had the most pleasant experience working with Dianne. She by far is the best sales.person I have had the experience of dealing with. I felt absolutely comfortable, she didn't pressure me into a vehicle and she listened to what I wanted and what I was saying. She gets 5 GOLD stars in my book!!! I will be going back when it's time to trade in and I will for sure be looking for Dianne. More

Returning Customer!!! I recently purchased a jeep, (my second) through Lahtis. I did not have the greatest experience my first time around, and was determined not to return I recently purchased a jeep, (my second) through Lahtis. I did not have the greatest experience my first time around, and was determined not to return. I don't like to be taken advantage of because I wasn't a frequent buyer, and didn't ask the right questions. I was referred to Brian Long by a friend. His infectious personality made it easy to not only purchase my 3rd jeep, but to purchase a brand new one. This is also a note to all sales persons as well as a W.T.G. Brian. My advice to all: Treat your customers the same, whether they are browsing or purchasing We may want to shop around but a great sales person will bring us back to their establishment. I am always going to be a jeep owner, and if I feel unwelcome, I am not buying. More

Satisfied Customer I'm relatively new to the area and was looking to trade in my 2007 Chrysler Sebring for a Jeep Cherokee. Did some research and discovered that Lahti's I'm relatively new to the area and was looking to trade in my 2007 Chrysler Sebring for a Jeep Cherokee. Did some research and discovered that Lahti's was the closet dealer so I paid them a visit and met with Sales Consultant Brian Long. Worked with Brian on a number of different options and we determined that a used Compass was probably the best fit for me in terms of price and the type of vehicle that I was looking for. Discovered the next day, however, that purchasing the vehicle wasn't viable because of an unforeseen credit issue so Brian was able to put together an even better deal leasing a brand new 2015 Compass which I qualified for.I found Brian to be a very knowledgeable and personable professional and decided to stay with Lahti's and not look anywhere else because they are one of the very few if not only dealer in the area that specializes only in new and late model Jeep's. The last time I purchased a brand new vehicle was 25 years ago so it really felt good driving my 2015 Jeep Compass off the lot on New Year's Eve with that new car smell. Happy with the deal and so far very happy with the vehicle. What a great way to ring in the New Year! Thanks to Brian and company for working with me on putting this deal together. More

Great Buyer Experience Lahti Jeep is truly a "customer first" car dealer. Sales Specialist Mr. Fred Perla went out of his way to find me the car that I wanted at a fair pric Lahti Jeep is truly a "customer first" car dealer. Sales Specialist Mr. Fred Perla went out of his way to find me the car that I wanted at a fair price, contacting multiple dealerships in and out of state to do so. It didn't take me long to conclude that I had come to the right dealer, as well as Sales Specialist, to have my first ever interaction with cars made by Jeep. John Costello More

Great experience Great car buying experience. Fred Perla was great to work with. Fred was very knowledgeable about the vehicles and honest. Would buy another vehicle f Great car buying experience. Fred Perla was great to work with. Fred was very knowledgeable about the vehicles and honest. Would buy another vehicle from Lahtis again. Ed Daigneault More

Satisfied Buyer Thanks Brian for making buying a car a breeze! Still can't believe we even bought a car because that's how quick and stress free it was! After having Thanks Brian for making buying a car a breeze! Still can't believe we even bought a car because that's how quick and stress free it was! After having a horrible experience about 5 years ago with a big name company, we were actually dreading that the time had come that we even had to buy another car. But not the case with You and Lahti's. So we thank you for all your help in putting us in the car that suited our needs! Thanks Again! More

Lahti Experience Thank you to Brian Long and the whole Lahti family for their outstanding service! I am now a proud owner of a beautiful new car, and love it. They w Thank you to Brian Long and the whole Lahti family for their outstanding service! I am now a proud owner of a beautiful new car, and love it. They worked with me financially and were very meticulous in making sure that every detail was covered and of my total satisfaction in the process. I am so happy I made the decision to go to Lahti's as it far exceeded my expectations of a dealership! Thank you Brian, you are definitely an asset to the Lahti's team! More