Ladd-Hanford Kia

Great experience! Michael was very nice and helped me and my husband purchase our very first car together with ease. It can get confusing at times but he was very patie Michael was very nice and helped me and my husband purchase our very first car together with ease. It can get confusing at times but he was very patient and helped us understand everything. More

Very knowledgeable and great to work with Very knowledgeable staff. Friendly and easy to deal with. Entire sale was very smooth. Told them what I was looking for and max price and they were Very knowledgeable staff. Friendly and easy to deal with. Entire sale was very smooth. Told them what I was looking for and max price and they were able to meet my needs. More

Mike Ebling was most helpful, knowledgable and patient during my new car experience. I /we were treated with patience and professional courtesy. Thank you again was most helpful, knowledgable and patient during my new car experience. I /we were treated with patience and professional courtesy. Thank you again Roseanne Collins More

Top Notch Service without any sales pressure Chad went above and beyond what I would have expected in helping me purchase a new vehicle. Not only was he very informative and knowledgeable about Chad went above and beyond what I would have expected in helping me purchase a new vehicle. Not only was he very informative and knowledgeable about the different cars I was considering, but once I decided the extra effort he gave switching me out of my old car to my new one was completely unexpected and great at the same time. I felt like I left Ladd Hanford with a great car at a great price with an amazing warranty. I would recommend them to anyone shopping for a new or used automobile. More

Easy No Pressure Process Just made my second New Kia Soul purchase. Since 2011 when I bought my first Kia Soul the dealership has been great, from service department to sales Just made my second New Kia Soul purchase. Since 2011 when I bought my first Kia Soul the dealership has been great, from service department to sales. Chad was excellent to work with and no pressure at all. He made the process painless and affordable! I was very pleased with the thorough "new car orientation" Chad did, from setting up my cell phone to explaining the wheel locks and all the new features on my new Soul. Highly recommend Ladd Hanford Kia and the great job done by Chad. More

Excellent This is the 2nd used KIA I purchase from Chad. He know what is customers are looking for and will go the extra mile to get them the best deal. This is the 2nd used KIA I purchase from Chad. He know what is customers are looking for and will go the extra mile to get them the best deal. More

Stress free, pleasant car buying experience I had a great experience in buying my car from this dealership and in working with Michael Ebling. Michael was professional, knowledgeable, and friend I had a great experience in buying my car from this dealership and in working with Michael Ebling. Michael was professional, knowledgeable, and friendly. Michael was quick to respond when I would call or email with an inquiry about a car. Michael not only met my price point but actually went below what parameters I asked him to stay within for a monthly payment. While at the dealership, I had my 2 year old, very active little boy with me. Michael and the other staff members helped me to ensure he was entertained and that I was not waiting for an extremely long time. I never felt rushed/pressured or that I was a bother when asking questions or needing time to discuss a decision with my husband. Michael ensured that he found a vehicle that met my price point and my family’s needs. I also appreciated working with Chris Firestine in completing the financial paperwork. Chris was friendly and proficient in getting the needed paperwork done in a timely manner. I would recommend this dealership to anyone looking to buy a new or used vehicle. If you are looking for a hassel-free, efficient, won’t sit for hours upon hours dealership with a knowledgeable staff I would recommend you come to Ladd Hanford. More

Super happy I was very impressed with Ladd-Handord Kia. Mike was a wonderful salesman, went above and beyond to meet our needs and making the car buying experienc I was very impressed with Ladd-Handord Kia. Mike was a wonderful salesman, went above and beyond to meet our needs and making the car buying experience enjoyable. They worked very hard to get us the best financing available and I couldn't be happier with the overall experience. We will definatly make Ladd-Hanford our first stop for future car buying needs. More