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Ladd-Hanford Kia

Lebanon, PA

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209 Reviews

2596 Cumberland St

Lebanon, PA

17042

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Showing 209 reviews

June 30, 2016

Good deal and post-purchase service Chad was a no hassle negotiator. He adjusted to my style and we quickly got a deal done. I asked for the best price on the car I wanted and we got it More

by OptimaPrime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wartluft
Nov 07, 2016 -

Ladd-Hanford Kia responded

I am very happy to see you were happy with your experience. Thank you for the business! If you need anything in the future let us know.

June 01, 2016

Smooth, Comfortable and Efficient Chad made the often drawn out and daunting task of purchasing a car smooth, comfortable, and efficient...and unintimidating. The whole process was fas More

by Scooterhibby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wartluft
Nov 07, 2016 -

Ladd-Hanford Kia responded

I am happy to read things were easy for you! We strive to take the torture out of buying a new vehicle. Please let us know if you need anything else!

May 21, 2016

Best experience ever!!! I wasn't sure I could get a new vehicle and was helped more then I expected. I couldn't believe how much they have helped me and how well they found t More

by Amerigreecan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Wartluft
May 24, 2016 -

Ladd-Hanford Kia responded

Thanks for your great review of Chad Wartluft and our Ladd-Hanford Kia. Our goal is to provide a great customer experience for our customers no matter what their current situation. Hope you are enjoying your awesome new car!

May 17, 2016

Great experience! I was in desperate need of a new car after driving around in a truck that was falling apart. Mike was so great to work with and was extremely helpful More

by Melissa Van Dyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ebling
May 24, 2016 -

Ladd-Hanford Kia responded

Melissa. Thank you for your kind review. We are delighted that we could help you find a reliable car and that you enjoyed your First Car Buying Experience. Congratulations on the new car and thanks again!

May 05, 2016

Great experience working with Ladd Hanford Kia! We decided to look into buying a Kia for the first time after being lifelong Chevy owners. We visited Ladd Hanford several times, and each time we ne More

by Kristen2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime and Scott Hanford, Mike Ebling
May 24, 2016 -

Ladd-Hanford Kia responded

Kristen. Thank you for your kind review of Mike Ebling and our dealership. We are delighted that you chose Kia for your new Sedona and that you had a great experience working with us. Hope you are enjoying the new van! Thank you again!

May 04, 2016

Best Sales Experience Ever Mike Ebling made this whole experience not only pleasurable, he worked very hard to get this done despite my less than perfect credit. He also finishe More

by BobbyFish2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ebling
May 24, 2016 -

Ladd-Hanford Kia responded

Thanks for your kind review of Mike Ebling and Ladd-Hanford Kia. Our mission is to provide a great customer experience to each of our customers and it sounds like we succeeded. Delighted to welcome you to the Ladd-Hanford family. Thank you again!

April 26, 2016

1st time car shopping on my own. This was the first time I was faced with shopping for a car on my own, and Chad made the experience a pleasure. He and the other staff at Ladd Handfor More

by Betty2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wartluft
May 24, 2016 -

Ladd-Hanford Kia responded

Thank you for your kind review of Chad and our dealership. We are delighted to hear that you had a comfortable and pleasant buying experience at Ladd-Hanford Kia even while shopping on your own for the first time. Thanks again and enjoy your new Kia.

March 21, 2016

Absolutly amazed! Folks at this dealership helped my boyfriend and I get out of our old car and inot a new kia soul! It didn't take long after working with Chad to real More

by Amoyer802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Wartluft
Apr 14, 2016 -

Ladd-Hanford Kia responded

Thank you for your great review of Chad and Ladd-Hanford Kia! We are happy that we could help you find a new car. Thanks again!

March 15, 2016

3rd Kia todate Chad takes him time to learn what the customers needs are, then fits the vehicle to the customer. This is our 3rd Kia from Chad, so he must be doing s More

by Bill Fuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Wartluft
Apr 14, 2016 -

Ladd-Hanford Kia responded

Mr. Fuller. Just wanted to thank you for your great review of Chad Wartluft and also Chris Firestine and Matt Radosevich in service. We truly appreciate you coming back to buy another Kia from Chad and Ladd-Hanford. Thanks again for everything!

February 22, 2016

Great guy, well maintained dealership and cars! Great experience buying a car from Ladd-Hanford Kia! Everyone there was very nice and helpful, they seemed to really care about their buyers! Would de More

by Nfisher27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Wartluft
Apr 14, 2016 -

Ladd-Hanford Kia responded

Thank you for your kind review of Chad Wartluft and our dealership. And thank you for recognizing that we truly care about our customers. That's why we are here. Thanks again!

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