Ladd-Hanford Kia
Lebanon, PA
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Awesome buying experience! If you are looking for a new car, just drive straight to Ladd Hanford Kia and ask for Chad Wartluft! He asked the right questions, he provided all th If you are looking for a new car, just drive straight to Ladd Hanford Kia and ask for Chad Wartluft! He asked the right questions, he provided all the info we asked for and took time after the sale to explain the entire car, inside and out. He made sure we were completely comfortable with the car before we drove out of the garage!! No complaints!!! Thanks again Chad!! More
Excellent Can't say enough good things about Ladd Hanford Kia. Excellent service, great price. Mike Ebling went out of his way to help get the deal we wanted an Can't say enough good things about Ladd Hanford Kia. Excellent service, great price. Mike Ebling went out of his way to help get the deal we wanted and helped us get the best service. Thank you! More
1st time buyer This was my first time buying a car through a dealership. I worked with Mike Ebling who was a pleasure to work with. He made the whole experience easy This was my first time buying a car through a dealership. I worked with Mike Ebling who was a pleasure to work with. He made the whole experience easy and painless. You read about horror stories on the internet about the hassle and everything. That wasn't the case here. Mike was quick to respond to emails and explain each step of the buying process that I had questions about. In the end I was happy leaving in my 2014 Kia Soul +. Highly recommend Mike Ebling! More
fantastically easy As soon as I walked in the door I was earnestly greeted. I was lucky enough to be dealing with Chad Wartluft. I told him what I wanted and he went rig As soon as I walked in the door I was earnestly greeted. I was lucky enough to be dealing with Chad Wartluft. I told him what I wanted and he went right to work, I didn't even have to follow him, he brought the car right to the door of the showroom. He explained everything to me about the Kia Soul I asked to see and allowed me to test drive on my own, I had some questions about the car and asked Chad if he could drive the car with me in it, Chad was very helpful in answering all my questions. He had already set the wheels in motion to get all the paperwork done and the financing. Chad made me feel like the most important customer he ever had. Nick the finance guy was very nice and explained all the paperwork in a way that you didn't have to question what it was for and made it that easy that it didn't take all day. Some of my friends have bought their cars at Ladd-Hanford and told me how good they are even after the sale, they were telling the truth. When you need a new or new-tp-you vehicle go to Ladd-Hanford and ask for Chad. You will not regret it! More
Mike Ebling was fantastic to work with when purchasing my new Kia Soul, as well as the first one I purchased in 2012. Mike was quick to respond to my emails and was fantastic to work with when purchasing my new Kia Soul, as well as the first one I purchased in 2012. Mike was quick to respond to my emails and went over all of my options with me. The whole process was quick and easy and I walked out with a new car the same day! I would absolutely recommend Mike, and all the staff at Ladd Handford Kia to anyone looking for a Kia! More
Fantastic staff made buying easier!! I chose Ladd Hanford to purchase my new Kia Sportage based on the high reviews that they received and I was not disappointed one bit at the profession I chose Ladd Hanford to purchase my new Kia Sportage based on the high reviews that they received and I was not disappointed one bit at the professionalism, promptness, and and overall service that I received. Michael Ebling was an awesome guy to have out on a test drive. He actually did not talk about what typical salespeople do on a drive, he actually had me feel the car and how it handled on the road. I also worked with James Green who spent his day searching for my car, and he definitely put in the time to keep me updated. I was looking for a 2017 but both James and Michael got me in the first 2018 Sportage!! Highly recommend this dealership and these two gentlemen!! More
Awesome Experience Chad and his team were amazing, from the beginning to end. Chad was great, and made everything simple and clear. Definitely recommend to anyone who's Chad and his team were amazing, from the beginning to end. Chad was great, and made everything simple and clear. Definitely recommend to anyone who's looking for a hassle free car buying experience! More
Michael Ebling- so glad I met you! Michael did a phenomenal job finding the Kia Sportage in the color I wanted. Very satisfied with his efforts and explanation for my first time lease! Michael did a phenomenal job finding the Kia Sportage in the color I wanted. Very satisfied with his efforts and explanation for my first time lease! Thanks so much! More
Chad went out of his way to get us the car we wanted My wife wanted a snow white serento EX which is almost impossible to find but Chad and his team made sure they found one for us and had it in time bef My wife wanted a snow white serento EX which is almost impossible to find but Chad and his team made sure they found one for us and had it in time before the end of the month. Chad had awsome communication with us during the search. More
Thanks again Mike! On April 19th I started researching the new Kia Niro. On April 20th I stopped by Ladd-Hanford Kia to see one and speak with Mike Ebling. Later that n On April 19th I started researching the new Kia Niro. On April 20th I stopped by Ladd-Hanford Kia to see one and speak with Mike Ebling. Later that night I drove home in my brand new car. Mike had helped me with the purchase of my first Kia, a 2012 Rio 5. As usual, the customer service was fantastic and I did not feel pressured one bit. I will definitely continue to purchase and recommend this dealership, and especially Mike Ebling, to any friends and/or family looking for a new (or used) vehicle! More