Labelle Dodge Chrysler Jeep, Inc.

Deceptive Sales Practices Car listed with an internet price of $14,000 had a final price of $19,000. Purchasers expect to pay a dealer admin fee but not undisclosed xx fees lik Car listed with an internet price of $14,000 had a final price of $19,000. Purchasers expect to pay a dealer admin fee but not undisclosed xx fees like $1100 “reconditioning fee” and others. BE CAREFUL. More

Honored there internet price Found a 2017 Ram 1500 listed up on Arcadia Chevrolet's (another Platnerr dealership) website. Called to confirm that they had it and confirm price, sp Found a 2017 Ram 1500 listed up on Arcadia Chevrolet's (another Platnerr dealership) website. Called to confirm that they had it and confirm price, spoke to Bertram. As long as I financed it and had at least a $1000.00 trade in we were good to go. Would do both. Drove an hour and of course got the old "bait and switch" from him. Wanted to charge me $6000.00 more. Had a few not so nice words for him and drove to Labelle. Sat down with Cody Styles who was up front, confirmed price with sales manager and honored the on line price. Of course there were some fee's but hey there in business to make money. At least they were honest and said they represented profit to dealership. Overall they did the right thing by me and Cody is looking for another truck for me for my business. So yes would do business with them again. Thank you Cody for the great service and Labelle for being honest. More

Typical used car sales tricks. Changed price twice after making a deal. Would not honor internet price then wanted to add service fees. Really a shame because I was on the way. making a deal. Would not honor internet price then wanted to add service fees. Really a shame because I was on the way. More

False advertising/ bait and switch This place is a joke...they have lifted trucks out front with a price of 39,000 on the Internet....then ya get in there and they claim the truck is ac This place is a joke...they have lifted trucks out front with a price of 39,000 on the Internet....then ya get in there and they claim the truck is actually 44,000 plus another 8,000 for the lift..ive also filed a complaint with the better busines bureau for false advertising. More

Chelsea Davis was quick to respond, very polite, friendly, and did not pressure us into buying. She stayed late, and did what was needed to get the deal done. We would recommend her to anyone lookin friendly, and did not pressure us into buying. She stayed late, and did what was needed to get the deal done. We would recommend her to anyone looking to purchase a new Dodge, Jeep or Chrysler vehicle. More

LIES LIES AND MORE LIES Attempted to purchase a vehicle from this dealer, original price 16000 discount 3200 then found the same exact car online on THEIR website for 10,000. Attempted to purchase a vehicle from this dealer, original price 16000 discount 3200 then found the same exact car online on THEIR website for 10,000. What kind of people are they? More

We've been trying to get someone to call us back to get refund on warranty we supposedly had on our vehicle. No one wants to help since we're not buying. Looking at some others reviews about this company w refund on warranty we supposedly had on our vehicle. No one wants to help since we're not buying. Looking at some others reviews about this company we maybe never had a warranty. More

Had a great experience at la belle dodge love my new truck n Chelsea did a great job thanks for all the hard work and dedication truck n Chelsea did a great job thanks for all the hard work and dedication More

Liars! Sold us a truck from canada with 2700 miles on it. Was told we had full ram warranty. Had issues and found out no warranty. They imported it improper Sold us a truck from canada with 2700 miles on it. Was told we had full ram warranty. Had issues and found out no warranty. They imported it improper and the bank should not have even given the loan. 4000.00 in repairs and trucks check engine light is still on so I guess their mechanics suck too. Please read their reviews everywhere. They have the best prices because they are schisters More

Best buying experience ever! We "built" our 2019 Ram online and it lead us to 2 dealerships that had it in stock - one VERY well known Tampa dealership and Labelle Dodge. The sta We "built" our 2019 Ram online and it lead us to 2 dealerships that had it in stock - one VERY well known Tampa dealership and Labelle Dodge. The staff at Labelle beat the other guys HANDS DOWN! Being an active duty family, we found ourselves unexpectedly needing to trade 3 vehicles before moving to a new base. Since we are not located close to either dealership, I did all the initial research by phone and text message. We started with "the other guy" and I was shocked at the disrespect I was treated with. Annoyance at questions being asked, insistence that we come in to talk in person and an unwillingness to negotiate when I told them I had found a similar vehicle at Labelle with more options for a lower price. The worst part was their overall condescending tone during our conversations -- they definitely chased away the sale. When I called Labelle, I was put in contact with Sean (the sales manager) and explained our situation. I told him I wasn't driving over 2 hours unless all the numbers made sense. He took the time to go over everything with me. Told me EXACTLY what we'd be paying, what we qualified for in rebates and incentives and what they'd give us for our trades. We ended our initial convo and he gave me his personal cell number and told me to call/text with any other questions. I prepared for "the typical experience" when actually going to Labelle to buy the vehicle, but I was floored by how well we were treated from start to finish! I texted Sean to tell him we were coming but were concerned that the distance wouldn't leave us with much time before they closed, not to mention we could only drive 2 of the 3 vehicles there. He told us not to worry and head on in. He put me in contact Louis in sales to begin the paperwork AND sent 2 guys OVER 2 HOURS ONE WAY to pick up and drive our third vehicle back to their dealership! By the time we reached Labelle, Louis had just finished detailing the vehicle, Kathy had our paperwork ready to go and Sean had waited for us to get there. They handled everything quickly, professionally, honestly and with smiles after closing time on a Friday night. They went above and beyond making this the easiest vehicle purchase we've ever made. We may be moving away for a few years, but they've gained loyal customers for life! More