
Labadie Toyota
Bay City, MI
Filter Reviews by Keyword
By Type
Showing 93 reviews
I first started searching online. Brach was very responsive but not pushy. He seemed eager to assist. I came into the dealership and he was prepared and ready to help me accomplish my goal. He di responsive but not pushy. He seemed eager to assist. I came into the dealership and he was prepared and ready to help me accomplish my goal. He didn't try to "sell" me on something I wasn't interested in. He took the time to understand what I was looking to do and focused on making that happen. I also had both of my children with me and he and the rest of the staff were patient and friendly with them which made it much easier to concentrate. I am pleased to say I purchased a car and couldn't be happier with the entire process. I think that Brach and the rest of the staff like Todd in finance have made me a customer for life. More
I went to the dealership with my mother for my first car purchase. After being shown just three vehicles, the one I was getting was pretty much picked out for me, at much more than I agreed to pay and for purchase. After being shown just three vehicles, the one I was getting was pretty much picked out for me, at much more than I agreed to pay and for a longer term, and credit checks began. Because it was so late in the day, we had to come back the next day to actually do anything. I came back the next day saying specifically that I wanted to look at cheaper cars, but several associates were already in the back working on financing the one out of my price range. Next thing I know they call me back to the signing office telling me that I need to sign now because there are people waiting and I can't have any time to think it over. Overwhelmed, and out of stupidity, I did. The car has a chip in the windshield, which Ryan had originally said he would schedule to have fixed but instead took off the moment the papers were signed, the car was on empty for gas, and an oil change is due in less than 400 miles. I will never again buy a car from these people. They saw an inexperienced car buyer with his also naïve mother and took us for all we had. More
We were very happy with our first experience at this dealership. Everyone from our salesperson, Kyle, his manager and the general manager all made us feel very welcome and were all very accommodating. dealership. Everyone from our salesperson, Kyle, his manager and the general manager all made us feel very welcome and were all very accommodating. We will highly recommend this dealership to others. More
I give the highest possible rating to Toyota Labadie's car dealer, CHARLIE ENGELHARDT for the outstanding service he rendered when I purchased my RAV4 about a month ago. The quality of service h Labadie's car dealer, CHARLIE ENGELHARDT for the outstanding service he rendered when I purchased my RAV4 about a month ago. The quality of service he rendered did not stop at the shop on the day we closed the deal. Charlie went out of his way to provide me the assistance I needed the week after I purchased the vehicle. It was especially sweet that he did not hesitate to give me a hand in jump starting the car because I left the lights on the whole night. He showed up at my garage door with portable charger right within ten minutes of my call. :) Charlie, you are the man!! Thanks a lot! Special THANK YOU to the manager who waived my 2-day car rental fee while waiting to finalize the deal.There was also the assurance on the extended service and assistance they will provide for my car needs in the future. Keep up the friendliness and professionalism at Toyota Labadie on N. Euclid. More Power to you. YEAH!! More
My husband and I were just driving through car lots looking, and Brach was the only sales person who bothered to come speak to us. He got them to give us more for or trade and worked to get us a payme looking, and Brach was the only sales person who bothered to come speak to us. He got them to give us more for or trade and worked to get us a payment within our budget. When we got the van home there was a noise in the upper strut mount on the drivers side, Brach got it repaired for us at no cost to us. If you are looking for a good deal then I highly suggest visiting Brach Marker in the used car lot at Labadie Toyota in Bay City!!! More
Our salesman was Brach, he is not your average car salesman. And by that I mean hounding you, chasing you down, being pushy. He was friendly, treated you like family and made sure that I was comfortab salesman. And by that I mean hounding you, chasing you down, being pushy. He was friendly, treated you like family and made sure that I was comfortable with my purchase. He wanted to make sure I was happy with what I was getting for my money. I find that very hard to find now a days in this business. I've never met him before, not a day in my life, I think that says something about him as a person. He made this so stress free for my family, we really appreciate it, and would definitely do business with you again in the future. More
excellent dealership, salesman was accommodating helpful and honest. I have been doing cars patiently for over a year, and felt comfortable enough with them to drive 5 hours to purchase my new vehicle. they and honest. I have been doing cars patiently for over a year, and felt comfortable enough with them to drive 5 hours to purchase my new vehicle. they were great on meeting me with price and helping me out. best car sales experience I've had! More
Brach Marker, He was great to work with in finding a Brach Marker, He was great to work with in finding a suitable car for us. I am 6' 4'' tall and 300 lbs need a car with some room. He show us three Brach Marker, He was great to work with in finding a suitable car for us. I am 6' 4'' tall and 300 lbs need a car with some room. He show us three differ ones in our price .He was very go to work with and test drive these cars. Would recommend him highly. More
I am very happy with my car shopping experience. The sales associates were informative, friendly, and professionial. I would certainly make another car purchase in the future. sales associates were informative, friendly, and professionial. I would certainly make another car purchase in the future. More
Overall great experience! We traded in two cars and purchased one and leased another and kept our payments on target. We bought a truck and leased a van, both loaded. purchased one and leased another and kept our payments on target. We bought a truck and leased a van, both loaded. More