Labadie Toyota
Bay City, MI
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I give the highest possible rating to Toyota Labadie's car dealer, CHARLIE ENGELHARDT for the outstanding service he rendered when I purchased my RAV4 about a month ago. The quality of service h Labadie's car dealer, CHARLIE ENGELHARDT for the outstanding service he rendered when I purchased my RAV4 about a month ago. The quality of service he rendered did not stop at the shop on the day we closed the deal. Charlie went out of his way to provide me the assistance I needed the week after I purchased the vehicle. It was especially sweet that he did not hesitate to give me a hand in jump starting the car because I left the lights on the whole night. He showed up at my garage door with portable charger right within ten minutes of my call. :) Charlie, you are the man!! Thanks a lot! Special THANK YOU to the manager who waived my 2-day car rental fee while waiting to finalize the deal.There was also the assurance on the extended service and assistance they will provide for my car needs in the future. Keep up the friendliness and professionalism at Toyota Labadie on N. Euclid. More Power to you. YEAH!! More
My husband and I were just driving through car lots looking, and Brach was the only sales person who bothered to come speak to us. He got them to give us more for or trade and worked to get us a payme looking, and Brach was the only sales person who bothered to come speak to us. He got them to give us more for or trade and worked to get us a payment within our budget. When we got the van home there was a noise in the upper strut mount on the drivers side, Brach got it repaired for us at no cost to us. If you are looking for a good deal then I highly suggest visiting Brach Marker in the used car lot at Labadie Toyota in Bay City!!! More
Our salesman was Brach, he is not your average car salesman. And by that I mean hounding you, chasing you down, being pushy. He was friendly, treated you like family and made sure that I was comfortab salesman. And by that I mean hounding you, chasing you down, being pushy. He was friendly, treated you like family and made sure that I was comfortable with my purchase. He wanted to make sure I was happy with what I was getting for my money. I find that very hard to find now a days in this business. I've never met him before, not a day in my life, I think that says something about him as a person. He made this so stress free for my family, we really appreciate it, and would definitely do business with you again in the future. More
excellent dealership, salesman was accommodating helpful and honest. I have been doing cars patiently for over a year, and felt comfortable enough with them to drive 5 hours to purchase my new vehicle. they and honest. I have been doing cars patiently for over a year, and felt comfortable enough with them to drive 5 hours to purchase my new vehicle. they were great on meeting me with price and helping me out. best car sales experience I've had! More
Brach Marker, He was great to work with in finding a Brach Marker, He was great to work with in finding a suitable car for us. I am 6' 4'' tall and 300 lbs need a car with some room. He show us three Brach Marker, He was great to work with in finding a suitable car for us. I am 6' 4'' tall and 300 lbs need a car with some room. He show us three differ ones in our price .He was very go to work with and test drive these cars. Would recommend him highly. More
I am very happy with my car shopping experience. The sales associates were informative, friendly, and professionial. I would certainly make another car purchase in the future. sales associates were informative, friendly, and professionial. I would certainly make another car purchase in the future. More
Overall great experience! We traded in two cars and purchased one and leased another and kept our payments on target. We bought a truck and leased a van, both loaded. purchased one and leased another and kept our payments on target. We bought a truck and leased a van, both loaded. More
Didn't end up buying a car here because of the distance, but Brach Marker was very professional in following up on my email inquiries, both with prompt responses and phone calls. No nonsense, genuine inter but Brach Marker was very professional in following up on my email inquiries, both with prompt responses and phone calls. No nonsense, genuine interest in meeting my needs. More
My adventure began New Years Eve....the accountant said "if you are going to buy a car in the next year....it needs to be today". I live in Wyoming, not a lot of access to car dealers. I have a "if you are going to buy a car in the next year....it needs to be today". I live in Wyoming, not a lot of access to car dealers. I have a special affinity for Toyota Landcruisers. After searching the internet, waffling on my commitment to the Landcruiser and finally ending up with Charles in Bay City MI, I knew that it was meant to be. I spoke with Charles at about 4:00 PM Mountain Time for the first time. I said if this is happening it must happen today! The Landcruiser I had found on their website was immaculate. After talking extensively with Charles; I had no reservations. Charles connected us with Amy in financing and the deal was done. We were going to ship the car to Wyoming, instead my husband flew to Detroit where Charles had organized drivers to meet him at the airport with my new car! My husband made the 1500+ mile journey home and we are thrilled with our purchase. This deal would not have been done if Charles and Amy had not been enthusiastic and thinking outside the box. They were excellent and have had fabulous follow up as well. We highly recommend taking a drive if you are not in the area to visit them and experience true customer service. More
I liked the way the sales person (Al) explained, in detail, the features of the car before I did the test drive. He was willing to answer questions. This is my first HB so explanation of the vehicle detail, the features of the car before I did the test drive. He was willing to answer questions. This is my first HB so explanation of the vehicle was very important to me. There is a dealership that is closer to where I live, but the time that Al devoted to explain everything was the reason for purchase at this dealership. Amy did the paperwork and she was friendly and efficient in her area. The sale was completed effeciently and I am well satisfied. Again I want to stress that Al did a great job with the explanation of the car. I have always enjoyed shopping for a new car, and this was no exception. It was a great day, and I would recommend this dealer. I did research on Prius, Corolla, Matrix, Honda Civic, Honda HB, Nissan Sentra and Nissan Versa. More