Labadie Toyota
Bay City, MI
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The team at Labadie Toyota are truly a cut above. Everyone that answers the phones is friendly, the check-in process for an appointment is smooth and easy, they’re great communicators front start to Everyone that answers the phones is friendly, the check-in process for an appointment is smooth and easy, they’re great communicators front start to finish. Beyond that, they’re just genuinely friendly people who make it nice to do business with them. Thank you Labadie Team! More
Very unprofessional, they called me and said they had the vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! More
I just do not like, or tolerate, bait and switch. Drove from Brighton to Bay City to test drive a Highlander Hybrid (after talking to the original salesperson and CONFIRMING THAT MSRP WAS THEIR PRIC Drove from Brighton to Bay City to test drive a Highlander Hybrid (after talking to the original salesperson and CONFIRMING THAT MSRP WAS THEIR PRICE. She ASSURED me that it was). I drove 90 minutes...each way to test drive. Today, I went to order and the second salesperson (Shane...good guy) tells me..great...did we tell you about the “Michigan Package”. MANDATORY undercoat (huh...who gets undercoat) and interior protection (on leather...) just shy of $1,500. Just dealer pack so they can jam you with some more profit. Hey, I get supply and demand...but I’m ordering and putting money down. Just SLEAZY. Hoped I’d have a better experience, but I will not ever deal with SLEAZY. I have no idea on how all these people can give such good reviews. Maybe they don’t know they got jammed! More
I had a very good experience on my purchase at Labadie Toyota Mike and the team did a fantastic job getting me in and out. Great place to deal with no pressures. Awesome. Toyota Mike and the team did a fantastic job getting me in and out. Great place to deal with no pressures. Awesome. More
Three weeks of searching online and calling dealerships and getting disappointed and frustrated trying to find a replacement for my 2016 Toyota Sienna. (It was totalled when I was hit by another driver on and getting disappointed and frustrated trying to find a replacement for my 2016 Toyota Sienna. (It was totalled when I was hit by another driver on 9/26) Today my search came to a happy end. Big shout out and thank you to Labadie Toyota in Bay City for coming through for me. Extra special thanks to Patty Alderton and Ryan Brewington for the beautiful 2021 Sienna Platinum Hybrid. It is everything I hoped for and more. You two are my angels. And thanks also to Kyle Plant for the easy paperwork signing. Never have I had such a smooth buying experience. ❤️ More
The recent purchase of my 2023 Camry XSE from the team at Labadie Toyota was one of the very best car purchasing experiences I’ve ever enjoyed. And that’s saying something since I’ve purchased well over 60 Labadie Toyota was one of the very best car purchasing experiences I’ve ever enjoyed. And that’s saying something since I’ve purchased well over 60 new Toyotas. I’d highly recommend them for your new Toyota. More
Worst dealer ever! Do not purchase any vehicles from this dealer! I did put $1000 deposit to hold Toyota Corolla SE 2022. I worked with Patty during that process. After Do not purchase any vehicles from this dealer! I did put $1000 deposit to hold Toyota Corolla SE 2022. I worked with Patty during that process. After one week later, I was told that the vehicle was sold to someone else too! I waited for that car and put deposit on it and the car was given to someone else!! I was able to buy other cars from different dealers but I rejected other offers since I thought I already bought a car. I felt like they are lying to me to not sell the car because I told them I am moving to a different state in 2 weeks. They just want to sell the car to someone that they will earn business for future. Big disappointment!!! More