Labadie Buick GMC
Bay City, MI
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Experience with service department I recently brought my car in for its first service visit and was not happy. The service advisor I walked up to ignored me while he shuffled papers ( I recently brought my car in for its first service visit and was not happy. The service advisor I walked up to ignored me while he shuffled papers ( which seemed like a long time). He took my keys, asked what car it was and walked towards it. I didn't know if I should wait there or go to waiting room. I decided to go to waiting room. Another woman was waiting for her car and I mentioned how I was treated. She told me she never works with him because he is rude. Getting my car serviced is something I dread doing. Having to deal with people like him makes it worse. The waiting room is very comfortable, had great tasting popcorn and coffee was available. My mother also owns a Buick but buys and services her car at Garber in Saginaw because of a bad experience with Labadie's service. More
Excellent Service Julie knew we were coming and had a car ready to test drive. She did a great job from start to finish. This is one of the best experiences I have had Julie knew we were coming and had a car ready to test drive. She did a great job from start to finish. This is one of the best experiences I have had buying a new car. More
Great Service Casey, Zach, and Branden are top notch employees. I always feel confident taking any one of my three cars to Labadies. Have a Merry Christmas. Casey, Zach, and Branden are top notch employees. I always feel confident taking any one of my three cars to Labadies. Have a Merry Christmas. More
OIL CHANGE TIRE ROTATE GOT MY OIL CHANGED, TIRES ROTATED IN A PROMPT MANNER ,, GOT A FREE COFFEE AND DONUT WHILE I WAITED,,, DON'T GET ANY BETTER THAN THAT,,, GOT MY OIL CHANGED, TIRES ROTATED IN A PROMPT MANNER ,, GOT A FREE COFFEE AND DONUT WHILE I WAITED,,, DON'T GET ANY BETTER THAN THAT,,, More
felt welcome and comfortable We have dealt with other dealers over the years and they all pale in comparison to the service we received at Labadie Buick Cadillac GMC on Euclid We have dealt with other dealers over the years and they all pale in comparison to the service we received at Labadie Buick Cadillac GMC on Euclid ave in Bay City. I have actually walked out of other dealerships because of salesperson attitudes. This is not the case at Labadie. The customer lounge is both comfortable and well kept, you are always greeted in a friendly manner and in a lot of cases someone opens the door for you. We were always offered a beverage. The staff is always polite and cordial even though you may not be their customer. Sales manager, Tim OKeefe and sales associate Mike Simpson were extremely helpful in getting us into a car that was affordable to us. They made you feel as though you were family. Looking forward to a long relationship with Labidie. More
Customer oriented service department. They work with the customer and if something isn't needed they will let you know and inform you of recommended service for your vehicle. They work with the customer and if something isn't needed they will let you know and inform you of recommended service for your vehicle. More
Great. My salesman was great. Gregg W. Every thing went great buying my new 2016 Terrain. Everybody was friendly. I like the six free oil changes. Thank you My salesman was great. Gregg W. Every thing went great buying my new 2016 Terrain. Everybody was friendly. I like the six free oil changes. Thank you More
service Dealership is near our home and they are always pleasant to deal with. would always recommend the service department to my friends. It is easy to get Dealership is near our home and they are always pleasant to deal with. would always recommend the service department to my friends. It is easy to get in to and always easy to schedule an appointment. More
pleasant,and fast lou in service helped me.was very attentive to my concerns.kept me updated on progress,and recomendations.made sure i hade ride to and from dealership lou in service helped me.was very attentive to my concerns.kept me updated on progress,and recomendations.made sure i hade ride to and from dealership. More
Fixing my car. I want to thank Tom in the body shop for making the experience of getting my car repaired a wonderful and efficient one. Thank you so much for all yo I want to thank Tom in the body shop for making the experience of getting my car repaired a wonderful and efficient one. Thank you so much for all your help. More