LaSorsa Automotive Group
Bronx, NY
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We purchased a used Vue from this dealership in 2007. We thought their advertised 27 point inspection would mean we wouldn't get a clunker. When the vehicle was picked up, we discovered the remote was not w thought their advertised 27 point inspection would mean we wouldn't get a clunker. When the vehicle was picked up, we discovered the remote was not working. No biggie. We went to a Saturn dealership to puchase a new one. Saturn informed us that the computer was bad. Several days in the shop and we had the Vue back from LaSorsa. The computer was not programmed correctly, so the Vue had to go back to service. Since then, we've had to have electrical work done twice because of a water leak in the car, the alternator replaced, etc. Naturally, only a portion of the work was covered under the extended warranty. Everytime the car goes in it's to the cost of several hundred dollars. The service rep loses interest as soon as you turn down their $800 tune up suggestion. Their one day for service frequently turns into three or four. It wouldn't matter if we could at least say we have a reliable vehicle. Unfortunately, we don't and we're still paying it off. More

