LaSorsa Automotive Group
Bronx, NY
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Unbelievable Staff, professional,courteous and caring.From the first phone call I made to LaSorsa Dealership, I was assured they would try very hard to meet my needs. I express my concerns regardi caring.From the first phone call I made to LaSorsa Dealership, I was assured they would try very hard to meet my needs. I express my concerns regarding price, and they reassured me, they would do all they could to give me piece of mind. I am so please with my purchase, Mr. Alfredo Diaz, simply priceless,such a gentleman, and caring. Mr. Michael Vecchio "Bottle"him please, He's a "GEM", who knows the Business, and Mr. Gary Hecklin, were it all began, with the first phone call. Mr. Hecklin made me feel special within the first few minutes of our phone conversation, he made it all happen. I sincerly thank everyone who made me feel comfortable,and welcome. I guess this makes me a part of The LaSorsa Family. More
I went into LaSorsa just by chance.. I was on the web looking for used vehicles and came upon their website. First thing I have to say is their website is very customer friendly and very easy to move ar looking for used vehicles and came upon their website. First thing I have to say is their website is very customer friendly and very easy to move around thru. Number two their prices are very reasonable and At first I thought it might be a little hard to believe but then clicked on PureCars and really seen that they are the most affordable in the area. I even took the time to research PureCars to make sure it wasn't a scam and was really happy with the results. I called the dealership and got a lady name Ewa she answered the phone very energetic and very professional. I asked her a couple of questions and she was very very helpful, introduced herself as the Internet Sales Manager. I told her what I was looking for and she gave me all the information I needed so then I decided to come into the store. When I got there Mike greeted me and introduced me to Alfredo who was my salesperson. Ewa came out to meet me and say hello, which I thought was a very nice and professional gesture. Alfredo was as well very energetic and professional showed me all the cars I was interested in and took me on a test drive. Then we went back inside and started talking about price. Everything went very smoothly and it went exactly the way Ewa told me it would when I spoke to her on the phone. I got all the discounts I was eligible for and I even got the extra $100 Ewa told me I would get since I came in thru the Internet department. I am extremely happy with my car, I am extremely happy with the service I got from everyone at LaSorsa. I will definately come back to them for my next vehicle and I will recommend all my friends and family to them. I cn honestly say that this was the best car buying experience I ever had and this is my 4th vehicle. Thank you Ewa, Mike, and Alfredo for everything you guys did and for making this a very pleasant transaction. Like I said I will definitely be coming back and sending you all my friends and family. More
I went to see if I could purchase a car, they took my info and social security and $ 50.00 deposit. The deal didn’t work out because I found the same exact car somewhere else for $ 1800 less. They never info and social security and $ 50.00 deposit. The deal didn’t work out because I found the same exact car somewhere else for $ 1800 less. They never refunded my $ 50.00. After repeated calls and requests they keep promising this Friday when all refunds goes out. it’s been over 2 years and I never got my money back , too bad I don’t live in the Bronx anymore , and it will just cost me $ 50 to go there . I have a comfortable life and $ 50.00 is not a big deal, but that’s just shows how this people practice business. BEWARE More
Alfredo was very knowledgeable and exciting to work with. He was refreshingly honest about my choices. I recommend this salesman 100%. He gave me his phone number and always got back to me. I can be a pa He was refreshingly honest about my choices. I recommend this salesman 100%. He gave me his phone number and always got back to me. I can be a pain to work with and he was very patient with me. I can't say enough good things about my experience with him and Lasorsa. More
My girlfriend wanted me to over see her mechanic work. The check engine light show a code 442 which is a small evaporator leak. she told the mechanic or manager to speak to me before starting any work. Wh The check engine light show a code 442 which is a small evaporator leak. she told the mechanic or manager to speak to me before starting any work. When I called him he began to tell me about order codes he found such as the fuel injector. The car ran fine so I knew there was no problem with the fuel injector. At that point I told him to not work on the car, he refused stating that the car was already being worked on. I knew this not to be true because my girlfriend said that there were four other cars ahead of her when she brought in. To make matters worst the did a so call fuel system tuneup and replaced air filter and pvc valve all of which I have done recently because I was getting It ready for an emission test. In short, they did work I asked them not to do and over charged me. By 500.00 or more. More
I took my van in for service.The mechanic their mess it up,and i had to pay for it. Then to top it off they created another problem with the van and say i have to pay for it.Stay very,very far from Lasora up,and i had to pay for it. Then to top it off they created another problem with the van and say i have to pay for it.Stay very,very far from Lasora Chevy in the Bronx.They will rip you off!!! They said "it is just bad luck".Yeah bad luck for me good luck for them. I paid for one of their mistakes i don't think i should pay for two.I will take my van to another shop. More
We purchased a used Vue from this dealership in 2007. We thought their advertised 27 point inspection would mean we wouldn't get a clunker. When the vehicle was picked up, we discovered the remote was not w thought their advertised 27 point inspection would mean we wouldn't get a clunker. When the vehicle was picked up, we discovered the remote was not working. No biggie. We went to a Saturn dealership to puchase a new one. Saturn informed us that the computer was bad. Several days in the shop and we had the Vue back from LaSorsa. The computer was not programmed correctly, so the Vue had to go back to service. Since then, we've had to have electrical work done twice because of a water leak in the car, the alternator replaced, etc. Naturally, only a portion of the work was covered under the extended warranty. Everytime the car goes in it's to the cost of several hundred dollars. The service rep loses interest as soon as you turn down their $800 tune up suggestion. Their one day for service frequently turns into three or four. It wouldn't matter if we could at least say we have a reliable vehicle. Unfortunately, we don't and we're still paying it off. More