LaSorsa Automotive Group
Bronx, NY
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Should avoid this dealership, Lasorsa Autogroup, with every efforts. After review of their website, making several phone calls with Nino for availability, options, and etc, finally settled on the price. every efforts. After review of their website, making several phone calls with Nino for availability, options, and etc, finally settled on the price. He suggested to make an appointment since he is extremely busy and they have lots of walk-ins. Even before to go in today, called again to confirm everything beforehand. Everything will be taken care of and will be ready as per Nino. Here are all these signs that this dealership is bad. 1. The parking lot is smaller than my garage and driveway. 2. The place was empty, no customers at all.? 3. Nino spent about 10min to look at the computer and printed out bunch of papers. Why now?? 4. No cars found. He claims that we talked about other car, not that on the website and all those phone conversations ??? 5. Claims that he can order one what I want???? 6. Their dealerrate is inactive sometimes, due to too many bad reviews????? Liar. Shame on you. More
Brought my mother's car in because the check engine light was on. At first they told me that the reason specifically was because of a bad catalytic converter, after some questioning and talking with a light was on. At first they told me that the reason specifically was because of a bad catalytic converter, after some questioning and talking with a family member who is a mechanic we figured out that was not the case. When confronted they tried pretending like they were just "suggesting" it and that the light was on for a dirty engine, so instead we paid them $275~ to clean the fuel system (which supposedly was more thorough than a bottle of fuel additive...). We got the car back and the check engine light stayed off for a week or so then low and behold it comes back on again, I would not recommend this place, they try selling you parts that aren't needed and apparently don't fix your problem. More
The best dealer in the bronx.that's if you want the best deal went buying a new or used vehicle chevy or buick even used mercedes bens , bmw ect. best deal went buying a new or used vehicle chevy or buick even used mercedes bens , bmw ect. More
I had the worst experience with this dealership and salesman. The salesman didn't want to do any of the work but was more than happy to collect on the commission. I asked to find me a specific make and salesman. The salesman didn't want to do any of the work but was more than happy to collect on the commission. I asked to find me a specific make and model with under 15K miles. The salesman proceeded to call, text and email me at work. What made it worse was it was to sell me on a car, color and specs I said that I didn't want and could not afford. He tried to talk me into signing a credit check without even having the car. He tried to sell me a new car when I said I wanted used and tried to convince me that it was in my best interest. It's people like that that explain how people get cars they can't afford and then get lose them months later. In addition the salesmen boosted up the cost on the down payment to double what he originally said I could put down. Horrible, horrible experience. At one point I said no to the credit check as it would make no sense without the car and I was advised against it. His response is they're not here and so they don't need to know shhh. I felt like a 8 yr old kid being pursued by a predator. I left the dealership angry for wasting my time and feeling violated for having to deal with someone that could be that shady. I strongly recommend that you find a better salesperson and dealer to find your car or SUV More
This review is a follow-up of the previous review I posted on 1/26/2012. With the initial frustration that I encountered with the repair of my vehicle, I was pleasantly surprised when I was contacted b posted on 1/26/2012. With the initial frustration that I encountered with the repair of my vehicle, I was pleasantly surprised when I was contacted by Mike the service director at Lasorsa. After finding out how unhappy I was with the service received, he made it a point to make certain things were rectified. Me and my fiancee were told to return to Lasorsa to discuss what happened and was given an apology by Mike on behalf the company. I must say that I am totally pleased with the amount of courtesy extended. He went out of his way to make sure we had everything needed. I always believe that you treat people how you want to be treated and that is with dignity and respect and in the end that is exactly how Mike made us feel. Kudos to Lasorsa for doing a fabulous job! I will be coming back for any services needed for my vehicle. More
Alfredo was great. I felt like I was speaking with a person, not a car salesman. I went to many dealers before settling on Lasorsa; each dealer was more shady and/or dismissive than the one before. I wo person, not a car salesman. I went to many dealers before settling on Lasorsa; each dealer was more shady and/or dismissive than the one before. I would definately recommend visiting this dealership and let the experience speak for itself. More
My Name is Michele I'm so happy with the service and the staff is awesome. My getting a car was easy all of the info I needed was given to me I couldn't ask for better service. staff is awesome. My getting a car was easy all of the info I needed was given to me I couldn't ask for better service. More
Unbelievable Staff, professional,courteous and caring.From the first phone call I made to LaSorsa Dealership, I was assured they would try very hard to meet my needs. I express my concerns regardi caring.From the first phone call I made to LaSorsa Dealership, I was assured they would try very hard to meet my needs. I express my concerns regarding price, and they reassured me, they would do all they could to give me piece of mind. I am so please with my purchase, Mr. Alfredo Diaz, simply priceless,such a gentleman, and caring. Mr. Michael Vecchio "Bottle"him please, He's a "GEM", who knows the Business, and Mr. Gary Hecklin, were it all began, with the first phone call. Mr. Hecklin made me feel special within the first few minutes of our phone conversation, he made it all happen. I sincerly thank everyone who made me feel comfortable,and welcome. I guess this makes me a part of The LaSorsa Family. More
I went into LaSorsa just by chance.. I was on the web looking for used vehicles and came upon their website. First thing I have to say is their website is very customer friendly and very easy to move ar looking for used vehicles and came upon their website. First thing I have to say is their website is very customer friendly and very easy to move around thru. Number two their prices are very reasonable and At first I thought it might be a little hard to believe but then clicked on PureCars and really seen that they are the most affordable in the area. I even took the time to research PureCars to make sure it wasn't a scam and was really happy with the results. I called the dealership and got a lady name Ewa she answered the phone very energetic and very professional. I asked her a couple of questions and she was very very helpful, introduced herself as the Internet Sales Manager. I told her what I was looking for and she gave me all the information I needed so then I decided to come into the store. When I got there Mike greeted me and introduced me to Alfredo who was my salesperson. Ewa came out to meet me and say hello, which I thought was a very nice and professional gesture. Alfredo was as well very energetic and professional showed me all the cars I was interested in and took me on a test drive. Then we went back inside and started talking about price. Everything went very smoothly and it went exactly the way Ewa told me it would when I spoke to her on the phone. I got all the discounts I was eligible for and I even got the extra $100 Ewa told me I would get since I came in thru the Internet department. I am extremely happy with my car, I am extremely happy with the service I got from everyone at LaSorsa. I will definately come back to them for my next vehicle and I will recommend all my friends and family to them. I cn honestly say that this was the best car buying experience I ever had and this is my 4th vehicle. Thank you Ewa, Mike, and Alfredo for everything you guys did and for making this a very pleasant transaction. Like I said I will definitely be coming back and sending you all my friends and family. More