LaSorsa Automotive Group
Bronx, NY
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Excellent customer service Service department provided excellent customer service. Serviced my company's car with superb professionalism. Extremely fast and reliable service. Be Service department provided excellent customer service. Serviced my company's car with superb professionalism. Extremely fast and reliable service. Best service department I've ever dealt with. More
Great Customer Service I took my 2015 Tahie in for a Oil change today and all of the workers was nice. The Manager was awesome. I really like their service. I took my 2015 Tahie in for a Oil change today and all of the workers was nice. The Manager was awesome. I really like their service. More
GMC Envoy XUV service I brought my GMC Envoy to LaSorsa since the Envoy and the Chevy Trailblazer are identical vehicles. I brought my Envoy for the following service: fron I brought my GMC Envoy to LaSorsa since the Envoy and the Chevy Trailblazer are identical vehicles. I brought my Envoy for the following service: front brakes, repair of a front differential leak, windshield washer pump not operating, NYS Inspection. The service manager, John Zahra was very friendly and understanding and treated me with respect. The service adviser, Sean Clarke, kept me up-to-date on the status of my repairs. I could not be happier with the service that I received at LaSorsa. I was never impressed by the braking ability of my truck, and after they replaced the front brakes, the truck stops like it never did before. It's unbelievable. In addition, they performed all of the other repairs that I had requested. Needless to say, I will most definitely be returning to LaSorsa for my future repair needs. Thanks again!!! More
Superb Service! I am extremely impressed with your LaSorsa service center. I called Wednesday at the last minute to try to schedule an oil change for Thursday mo I am extremely impressed with your LaSorsa service center. I called Wednesday at the last minute to try to schedule an oil change for Thursday morning because I had found out i needed to take my Chevy Spark on a long trip. The service rep was extremely friendly and told me to come in 7am and I would be taken care of. Amazing! I am so impressed that I would be serviced on such short notice! I would also like to take a moment to mention Service Advisor Sean Clarke. Sean was very helpful and got me in and out fast. He was pleasant to speak to and we had a few laughs while I waited. Sean is a good guy and I will be coming back to LaSorsa for my service needs. More
PROFESSIONAL SERVICE THE BEAT IN NYC newly remodeled service center the people are great , friendly and listen to all your concerns They have been in business for over 25 years.. New man newly remodeled service center the people are great , friendly and listen to all your concerns They have been in business for over 25 years.. New management and great attitude. More
Ignition RECALL I have to honestly say that I had the pleasure of being helped by Robert Garcia,, the service center attendant to whom my case was turned over. Mr. G I have to honestly say that I had the pleasure of being helped by Robert Garcia,, the service center attendant to whom my case was turned over. Mr. Garcia was extremely professional, helpful and patient. When I arrived at the center on 8/12/14, to have my Chevrolet HHR ignition key cylinder replaced, there was a systems wide computer malfunction. Mr. Garcia informed me that he could not give a definite time when the system would be back up and running, since it was controlled by the car maker's headquarters, but that he did not think that it would take all day, and that the moment that it would be up and running again, I would be among-st the first few that had been waiting to have our recall issue corrected. Mr. Garcia was true to his word, and I was able to leave the service center with a safe vehicle, and avoided the inconvenience having to loose another day of work. Thanks to Mr. Garcia.. More
The Owner Is A Real Gentleman I had the pleasure of doing business with the owner of this Dealership. He went out of his way to make me a satisfied customer. Great service. I had the pleasure of doing business with the owner of this Dealership. He went out of his way to make me a satisfied customer. Great service. More
Should avoid this dealership, Lasorsa Autogroup, with every efforts. After review of their website, making several phone calls with Nino for availability, options, and etc, finally settled on the price. every efforts. After review of their website, making several phone calls with Nino for availability, options, and etc, finally settled on the price. He suggested to make an appointment since he is extremely busy and they have lots of walk-ins. Even before to go in today, called again to confirm everything beforehand. Everything will be taken care of and will be ready as per Nino. Here are all these signs that this dealership is bad. 1. The parking lot is smaller than my garage and driveway. 2. The place was empty, no customers at all.? 3. Nino spent about 10min to look at the computer and printed out bunch of papers. Why now?? 4. No cars found. He claims that we talked about other car, not that on the website and all those phone conversations ??? 5. Claims that he can order one what I want???? 6. Their dealerrate is inactive sometimes, due to too many bad reviews????? Liar. Shame on you. More
Brought my mother's car in because the check engine light was on. At first they told me that the reason specifically was because of a bad catalytic converter, after some questioning and talking with a light was on. At first they told me that the reason specifically was because of a bad catalytic converter, after some questioning and talking with a family member who is a mechanic we figured out that was not the case. When confronted they tried pretending like they were just "suggesting" it and that the light was on for a dirty engine, so instead we paid them $275~ to clean the fuel system (which supposedly was more thorough than a bottle of fuel additive...). We got the car back and the check engine light stayed off for a week or so then low and behold it comes back on again, I would not recommend this place, they try selling you parts that aren't needed and apparently don't fix your problem. More
The best dealer in the bronx.that's if you want the best deal went buying a new or used vehicle chevy or buick even used mercedes bens , bmw ect. best deal went buying a new or used vehicle chevy or buick even used mercedes bens , bmw ect. More

