Lalonde Chrysler Dodge Jeep Ram - Service Center
Imlay City, MI
96 Reviews of Lalonde Chrysler Dodge Jeep Ram - Service Center
Joe from service was wonderful ! I would have him take care of me next time !was very helpful and pleasant to deal with. His name was Joe. care of me next time !was very helpful and pleasant to deal with. His name was Joe. More
My wait was minimal and the price was fair. The only complaint I have was that I wish my was washed before I left the dealership. complaint I have was that I wish my was washed before I left the dealership. More
Good service dropped truck off in the morning and the service team- Lisa kept us in the loop all day, she was extremely helpful and took care of our issue dropped truck off in the morning and the service team- Lisa kept us in the loop all day, she was extremely helpful and took care of our issue More
Service Department is less than acceptable My husband and I have been taking our car to this dealership for almost a year on the same issue. Every time we take it there we get excuses about wh My husband and I have been taking our car to this dealership for almost a year on the same issue. Every time we take it there we get excuses about what could be wrong. From Lisa the service rep to Tom the service manager, we have been told lies and excuses. The latest visit ended today with more excuses and a suggestion we take the car to another dealership, They apparently do not have the expertise with their ONE "technician" to address the issues we continue to experience. I will take their advice and go somewhere else and will be sure to let everyone I know they should also do the same thing. More
good very got the job done right all i had done was oil change and recalls. and they gave me a ride home and they come and got me when my truck was done got the job done right all i had done was oil change and recalls. and they gave me a ride home and they come and got me when my truck was done More
Awesome Serice Deptartment I had a 2019 Pacifica that had a battery issue. I jump started the car and got it to Lalonde Chrysler. Lisa in Service plugged in the code reader and I had a 2019 Pacifica that had a battery issue. I jump started the car and got it to Lalonde Chrysler. Lisa in Service plugged in the code reader and confirmed there was a battery issue. They took the car right in and diagnosed it and corrected the issue. As I sat there for 2 hours I was constantly updated by Lisa and Dan and got my car back in tip top shape. While I was there I had a great conversation with Bradley who oversees many dealerships in the area. Great place for service. PS they are expanding and adding a 10 million dollar new Chrysler, Dodge and Jeep Dealership right next door. I am exicited for this. I will definetly support this dealership. More
Everyone was very pleasant The service department was very pleasant and helpful. The work was done to my specifications and the car was returned in good order and clean The service department was very pleasant and helpful. The work was done to my specifications and the car was returned in good order and clean More
Service Very happy with the warranty experience. I would highly recommend Lisa at the dealership. I had a recall and a seat issue. Everyone there was very nic Very happy with the warranty experience. I would highly recommend Lisa at the dealership. I had a recall and a seat issue. Everyone there was very nice. More
Service department is very helpful and fast. Experience was wonderful and I would highly recommend them to anyone!! Very knowledgeable staff! Great job servi department is very helpful and fast. Experience was wonderful and I would highly recommend them to anyone!! Very knowledgeable staff! Great job service department! More