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Lalonde Chrysler Dodge Jeep Ram - Service Center

Imlay City, MI

4.5
96 Reviews

96 Reviews of Lalonde Chrysler Dodge Jeep Ram - Service Center

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August 05, 2021

Very helpful with setting up a loaner. Courteous, Went the extra mile to take care of the hidden issues. Something Parkway refused to do. Mark Lafata in service was most helpful More

by nobleman692007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Service was good and ended up costing less than quoted. Girl didn’t write up service correctly nor did she call back like she said . More

by Paparevoldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheyene
April 07, 2021

I took my truck in for warranty work, and need an automobile to drive en order to go, back and forth to work. LaLonde saw to it that I had an automobile to drive. they did an outstanding job on my tr More

by kandywells1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chyenne
March 28, 2021

Got right in & finished before they said it would plus did 2 recalls! Thank you for the fast and efficient service as well as taking care of the recalls. More

by Preciousmom87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

My first oil change - Mark in service treated me great. Went back to sales and I was treated just like family, My salesman Scott remembered me by name from 6 months prior. Any one looking for great servi More

by bobo342352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Amon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Hallmark, Stacy Amon
February 19, 2021

Great service department, fast expert assistance. Seem like it only took 15 minutes to get my new parts installed. Courteous, very helpful price reasonable, what more could you ask fore. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

I was very happy with the service that I received in the service department. Everyone was very helpful and professional. I appreciate that ver much! More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2021

I choose to drive twenty-five miles (past a local CDJR dealer) to come to Lalonde for service. They are quick, friendly and happy to explain anything going on with my vehicle. They worked with my aftermar More

by kramerbinx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Mark was very nice and professional. I took my journey in for an oil change and tire rotation. I knew my tires were bad but was hoping they were good enough to get them rotated. Mark explained how they were More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Service was fast, affordable, and thorough. Friendly knowledgeable staff was very accommodating. I will definitely be back and recommend them to friends. Other dealers told me it would be weeks before t More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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