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Lalonde Chrysler Dodge Jeep Ram - Service Center

Imlay City, MI

4.2
97 Reviews

97 Reviews of Lalonde Chrysler Dodge Jeep Ram - Service Center

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December 10, 2022

The BEST at customer service and sales. Top notch staff and sales reps. I would recommend them to anyone looking for a new vehicle. More

by dangeloj000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you for your kind comments about our staff here at LaLonde Chrysler Dodge Jeep RAM. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback & have a wonderful day.

November 15, 2022

Service was very friendly. Got oil changed with air filter and cabin filter for my 30,000 mile service. More

by Fenceman_kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Freeman
Nov 16, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you for your time and great feedback! We look forward to seeing you again soon at LaLonde Chrysler Dodge Jeep RAM. Until then, take care!

November 14, 2022

When I'm in Michigan, I always go here for service. Mark & his team take great care of me. I appreciate his no nonsense approach and they always over deliver! Thanks folks! More

by Tim H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

We're glad to hear that you were very satisfied with our services. Thank you for working with LaLonde Chrysler Dodge Jeep RAM and giving us the opportunity to help. Have a great day.

October 29, 2022

I love going there it was my second time changing my oil then i got home and the all oil was all over my driveway i called and they gave me a car to use and suppose to come and clean me driveway and im wai More

by furniturebrokers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We apologize for the inconvenience and continue to work with you to resolve, as well as review internally for what went wrong and where we can improve.

October 25, 2022

Best service manager anywhere, also purchased new Jeep in April and transaction was super easy and sales staff was helpful and pleasant. More

by janicenacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Our team appreciates your kind words and are so glad to hear that your experience at LaLonde Chrysler Dodge Jeep RAM met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care and thank you again for the review.

October 07, 2022

Awesome service. Friendly associates. I will definitely take all my ram vehicles there for service. And recommend to everyone More

by bkracz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Our team appreciates your kind words and are so glad to hear that your experience at LaLonde Chrysler Dodge Jeep RAM met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care and thank you again for the review.

October 02, 2022

Marc Lafata is very knowledgeable and took car of my repair needs in a timely manner. More

by steveplo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

We're glad to hear that you were very satisfied with our services. Thank you for working with LaLonde Chrysler Dodge Jeep RAM and giving us the opportunity to help. Have a great day.

September 29, 2022

Excellent service always provided to me everyone I am there. I would highly recommend this dealer to any of my friends or family. More

by Ace073069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Freeman
Oct 03, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Our team appreciates your kind words and are so glad to hear that your experience at LaLonde Chrysler Dodge Jeep RAM met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care and thank you again for the review.

September 28, 2022

Dealership was able to get me in quickly for an oil change before a long trip and got me out quickly as well. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Freeman
Sep 29, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to get in touch. At LaLonde Chrysler Dodge Jeep RAM it is an honor to have you as a customer and we're so happy to hear that you were pleased with the service. All the very best to you!

September 14, 2022

Worked with Scott, he was phenomenal and very pleasant to work with. 10/10 would recommend. More

by Bgenaw03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Amon
Sep 15, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you for your kind comments about our staff here at LaLonde Chrysler Dodge Jeep RAM. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback & have a wonderful day.

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