LaLonde Chrysler Dodge Jeep Ram

Rich and the team @ LaLonde CDJR did a fantastic job! From the first call to closing this team provided 1st-Class service! From the first call to closing this team provided 1st-Class service! More

Service department was why I decided to buy from this dealership. Sales was able to dealer trade to acquire the vehicle I wanted. There were also no hidden extras that many dealerships try to add in. dealership. Sales was able to dealer trade to acquire the vehicle I wanted. There were also no hidden extras that many dealerships try to add in. More

The staff was pleasant to work with. My sales associate made the experience a smooth transition into getting me a new vehicle. My sales associate made the experience a smooth transition into getting me a new vehicle. More

Dave Harris is great to work with. He’s very helpful and not pushy. This is the second car I’ve bought from Dave and plan on buying my next vehicle from him as well. He’s very helpful and not pushy. This is the second car I’ve bought from Dave and plan on buying my next vehicle from him as well. More

This is the best experience I’ve ever had buying a vehicle. Not one but 2 at the sane time. Davis Harris and Jeff were great. I think you guys made a new family member of the Lalonde family. I wish vehicle. Not one but 2 at the sane time. Davis Harris and Jeff were great. I think you guys made a new family member of the Lalonde family. I wish I could have gotten a discount on a tonneau cover but I guess I understand. They are so expensive these days. Great team including the service manager and finance guy. Felt like I was the most importantly customer of the year. Great job Imlay City team. I’ll definitely be back for more!!! More

The dealer was excellent professional and went out of his way to- I recommended my dad to go see him way to- I recommended my dad to go see him More

This is the 2nd time I've worked with Sam. He is a fantastic salesperson and has taken care of me both times I've worked with him. The dealership is welcoming and makes us feel like family. He is a fantastic salesperson and has taken care of me both times I've worked with him. The dealership is welcoming and makes us feel like family. I will continue buying my vehicles from LaLonde because of Sam! More

Everyone was super kind and made the process easy! Will definitely be back in the future Will definitely be back in the future More

I hate leaving reviews like this but I've had enough of dealing with this company. Their sales dept is great (Sam Samuel is amazing 😍) their service department sucks. Service managers that dont listen to dealing with this company. Their sales dept is great (Sam Samuel is amazing 😍) their service department sucks. Service managers that dont listen to the problem then they can't find the issue. Then we had to drive up there to show them after they let it sit for two weeks because the "Service" coordinator decided to take some. time off (I have no issue with that, see below). It took us 3 minutes to reproduce the issue with the "Service" coordinator. Then knowing full well that these techs had to go to class for two days the didn't even arrange for some other techs to cover for them, xxxx THEY DIDNT EVEN CALL TO TELL US THEY WOULD BE GONE TO TRAINING, SAME FOR WHEN OUR "service" coordinator decided he was going to take time off. The communication to the customer(s) is abysmal and a joke. We talked to the actual service manager who said because we purchased two vehicles from them that "We were part of the LaLonde family" and they were waiting on license plates for rentals and we were like 40 something in line for a car and he was going to pull out name to the head of the list. Another lie as we got a call from the "service" coordinator instead of the service manager to tell us they were going to keep the car through new years because they were waiting on parts (I can understand that) and there was a long list of other people who were in line for a car. I called him out on his xxxxxxxx and told him about the conversation with the service manager. He said he talked to him but this is what they could do. So you have an incompetent service dept lead by a failure of service manager. I honestly hope that Ms LaLonde sees this. Go talk to your sales manager, he knows who I am and feel free to give me a call. I will NEVER take my vehicles to them again. Side note, when we bought our vehicles they were in the middle of a huge Internet outage. it had been nearly two weeks. I'm an IT manager by trade and fixed the cashier's printer so she could print again and help get orders printer that she had paperwork for. Yep sure feel like a "member of the family alright". I HELPED YOUR COMPANY AND BOUGHT VEHICLES FROM YOU, THE LEAST YOU COULD DO MAKE THIS RIGHT. More

He was very helpful and thorough he went out of his way to get us the best deal 😊 to get us the best deal 😊 More