LaFontaine Volkswagen of Dearborn

First impression is great! I have a new 2014 VW JSW that was ready for its first oil change. I was debating between going to Ralph Thayer and Lafontaine. They're equal in distan I have a new 2014 VW JSW that was ready for its first oil change. I was debating between going to Ralph Thayer and Lafontaine. They're equal in distance from me. I called both dealerships. Thayer had a recording with instructions, Lafontaine had a live operator. That alone made the decision for me. I spoke with John in service. He was very courteous and knowledgeable. I took my car in and received great service and it was a great experience. Unless something changes, Lafontaine will service my JSW indefinitely. More

Great customer and auto service Compared to other VW service centers, LaFontaine/Dearborn is the best overall and highly recommended. With thanks and appreciation from a very happy Compared to other VW service centers, LaFontaine/Dearborn is the best overall and highly recommended. With thanks and appreciation from a very happy and grateful customer. See you next year! More

Excellent as always Even when I overslept they were able to get me in and get my recall service complete. And since I was close to my 30,000 service, they took care of i Even when I overslept they were able to get me in and get my recall service complete. And since I was close to my 30,000 service, they took care of it while I was there so I didn't have to come back in again. More

Amazing people!!!! This dealership is truly amazing!!!! They are all so very nice and very helpful!!!! I am truly glad I have went through this place to buy a car! Every This dealership is truly amazing!!!! They are all so very nice and very helpful!!!! I am truly glad I have went through this place to buy a car! Everyone is so nice and helpful! More

Exceptional Service They are courteous and very professional. Customers are treated very well. One feels quite welcomed at LaFontaine Volkswagen of Dearborn and the serv They are courteous and very professional. Customers are treated very well. One feels quite welcomed at LaFontaine Volkswagen of Dearborn and the service staff listens attentively to customers...Excellent! More

It was great The young man that helped me is exceptional. He has helped me before and is very good at his job. I hope he helps me the next time I come in. The young man that helped me is exceptional. He has helped me before and is very good at his job. I hope he helps me the next time I come in. More

Made the impossible, possible. I would consider us a little above low income. We have 5 children in the home and one working parent with not so great credit and a parent with no cre I would consider us a little above low income. We have 5 children in the home and one working parent with not so great credit and a parent with no credit. The day we came into Lafontaine Volkswagon, we not only got approved but for a payment we can afford with the ability to refinance in a year. We drove off with a 2013 brand new condition Dodge Caravan that day! We thought we would be stuck getting a used vehicle over 6 years old with at least 100,000 miles from a run down used car lot. We used the money we had for a used crappy car as a down payment and could not be any more happy that we have this new vehicle and we will also be able to rebuild our credit at the same time. We could not be more great full for Denise but are so happy we were able to receive such great service and an amazing vehicle to now be able to enjoy with our family together in one car taking trips! I recommend for anyone to go in and speak with Denise she works wonders. More

personable, wonderful experience When I initially began looking for a vehicle, I was immediately discouraged as many dealerships wouldn't work with me either due to my low credit scor When I initially began looking for a vehicle, I was immediately discouraged as many dealerships wouldn't work with me either due to my low credit score or my income. When I came to Denice at La Fontaine she was able to not only get my credit approved but at a payment rate that I could afford. I was very pleased with my experience and have already sent friends her way and will continue to do so. More

"Denice Mallie is the UNDISPUTED QUEEN OF FINANCE." My problem was a bad credit history. If that is what has been blocking you? Look NO FURTHER! GO SEE THE QUEEN! The Queen has many 'subjects' (banks) a My problem was a bad credit history. If that is what has been blocking you? Look NO FURTHER! GO SEE THE QUEEN! The Queen has many 'subjects' (banks) at her disposal, and under her rule. She simply does what all Queens do, she rocks and rules. I could go on and on with this review, but I believe you can prove for youself whether or not what I say is true. Just GO SEE THE QUEEN! Then get ready to write your own review about how wonderful she is while in your own car. But for right now, don't even concern yourself about a car; her dealership has MANY very nice vehicles available as do most dealerships. That part won't be a problem at all. But getting financed is FAR more important, and if your credit is anything like mine was, it doesn't matter how nice the car is if you can't get it. So I will end this review with the best thing I can tell you to do, and I cannot say it enough. GO SEE THE QUEEN! Ask for DENICE MALLIE at LaFontaine Volkswagen in Dearborn MI. A VERY THANKFUL Ron G More