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LaFontaine Subaru

Commerce Charter Township, MI

3.8
162 Reviews

3055 E West Maple Rd

Commerce Charter Township, MI

48390

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Showing 162 reviews

July 16, 2023

I just purchased a 2024 Subaru Crosstrek from Nick O. and I’m extremely pleased with the entire process from beginning to end. Professional and reliable staff and and reliable, safe brand in Subaru! More

by Trina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick O. and Kevin
Sep 12, 2023 -

LaFontaine Subaru responded

Hi Trina, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2023

I have been a customer with this dealership for years. ...have used them to lease and service my last 4 Subarus. Professional, friendly, and available. More

by kab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Klebba and Alex Johnson
Sep 12, 2023 -

LaFontaine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2023

Don't trust them wanted me to get an oil change plus add engine restoration kit to it because I was over 1000 miles said no took it to my oil change place they didn't even want to give me an oil change the More

by dbracronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 12, 2023 -

LaFontaine Subaru responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to our Service Manager, Jonathan Scott at jscott@lafontaine.com or 248-313-8084 to speak to our manager directly.

July 05, 2023

I recently had to get my exhaust heat shield repaired, and I was pleasantly surprised by the affordable repair price. The service advisor, Nick, was extremely friendly and helpful, while the technician, J More

by rich.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick & Jackson
Sep 12, 2023 -

LaFontaine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2023

Friendly and straight up staff! They went above and beyond to help out my grandmother and make my family feel like their family. Will recommend to everyone! More

by A1saucey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Rigley, Jeremy Sheldon, Stephanie Skinner, Carlito Mojica, Max Muncey
Sep 12, 2023 -

LaFontaine Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

June 26, 2023

If I could give this place 6 stars I would! My experience buying a new car (and trading in my old car) was quick, easy and wasn't a hassle! I would recommend LaFontaine Subaru to anyone looking More

by Craig T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Sep 12, 2023 -

LaFontaine Subaru responded

Hi Craig, we appreciate your positive review of your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 26, 2023

My family and I choose their dealership because it was close to home and I know the Commerce area is well known and very nice. We are very happy with our choice the overall engagement went well from start More

by Ann lolias
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick O, Craig Rigley, Jeremy Sheldon, Stephanie Skinner, Carlito Mojica, Max Muncey
Sep 12, 2023 -

LaFontaine Subaru responded

Hi Ann, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2023

Such a awesome place to buy the atmosphere was wonderful. Still staff was friendly as well as the service department would highly recommend to any friends and family. More

by Mattdavid103
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Ondusky , Bob Heinle
Sep 12, 2023 -

LaFontaine Subaru responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

June 20, 2023

I took my 2016 outback in for service here and I had the best experience ever. Corey Randall was quick and personable and while they were very busy they still had me in and out with in under an hour. Their More

by Uhhhnobi-
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey Randall
Sep 12, 2023 -

LaFontaine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2023

Pleasant staff and atmosphere. Hasltle free visit to buy my outback, no games or high pressure sales. More

by Jeff P
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Fox
Sep 12, 2023 -

LaFontaine Subaru responded

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Subaru of Commerce! Please don't hesitate to reach out if there's anything additional we can do for you.

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