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LaFontaine Subaru
Commerce Charter Township, MI
184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 184 reviews
November 03, 2015
Great Experience! Everything from the buying experience straight through to my first service visit has been truly exceptional. I've received great customer service from Everything from the buying experience straight through to my first service visit has been truly exceptional. I've received great customer service from EVERY person that I've dealt with at the dealership, which is a very rare thing to experience these days. More
by pwhite
Employees Worked With
Derek Schema
November 02, 2015
Attentive Miguel was delightful. Even though the wait was longer than I wanted he was funny and apologized, he also assisted with a discount for me. Miguel was delightful. Even though the wait was longer than I wanted he was funny and apologized, he also assisted with a discount for me. More
by Tami Sue
Employees Worked With
Miguel Elicerio
November 01, 2015
Awesome, informative and relatively short Went in for oil change and brake light replacement. Received the complimentary inspection which brought a couple minor issues to light. Straight to bu Went in for oil change and brake light replacement. Received the complimentary inspection which brought a couple minor issues to light. Straight to business and efficient communication. Little bump at the end when cashing out but nothing that couldn't be easily sorted out with communication and a smile. More
by wrx265fan
Employees Worked With
Miguel Elicerio
October 31, 2015
great service The service dept really helped me out with my electric seat issue. They took care of it with concern and kept me informed of any updates. Great experi The service dept really helped me out with my electric seat issue. They took care of it with concern and kept me informed of any updates. Great experience at LaFontaine!! More
by Mrs. C
Employees Worked With
Derek Schema
October 30, 2015
Excellent experience! This was my first new car purchase and it couldn't have gone better. Danielle was so kind and helpful and quick to respond to any and all of my questi This was my first new car purchase and it couldn't have gone better. Danielle was so kind and helpful and quick to respond to any and all of my questions. It was a pleasure working with her and LaFontaine. More
by Promise
Employees Worked With
Adam in Finance, Danielle Offerman
October 30, 2015
Awesome service Awesome and timely service. I didn't wait for long and everything was resolved. Waiting room was warm and friendly with lots of goodies to eat G Awesome and timely service. I didn't wait for long and everything was resolved. Waiting room was warm and friendly with lots of goodies to eat Great experience More
by Gus
Employees Worked With
Miguel Elicerio
October 30, 2015
LaFontaine is a class act From the sales team that worked with me (Danielle) to the service team (Miguel) - I have been made to feel very important. Friendly service and good From the sales team that worked with me (Danielle) to the service team (Miguel) - I have been made to feel very important. Friendly service and good follow through! More
by JRochill
Employees Worked With
Miguel Elicerio
October 30, 2015
Service Miguel is friendly and professional. Miguel is informative and knowledgeable. The facility is clean and the service was quick.. I would recommend this Miguel is friendly and professional. Miguel is informative and knowledgeable. The facility is clean and the service was quick.. I would recommend this dealership to others. More
by jw1985
Employees Worked With
Miguel Elicerio
October 30, 2015
Service on a Recall Miguel was friendly, and efficient. Great service and I was in and out in a shorter time than I had expected. However, the fact that my review needs Miguel was friendly, and efficient. Great service and I was in and out in a shorter time than I had expected. However, the fact that my review needs to be at least 25 words is a bit annoying. More
by subarulaurie
Employees Worked With
Miguel Elicerio
August 23, 2015
Very Good Experience From our first contact with Anthony Grimaldi at the La Fontaine dealership to picking up our new Subaru this past Friday, we have had an extremely p From our first contact with Anthony Grimaldi at the La Fontaine dealership to picking up our new Subaru this past Friday, we have had an extremely positive experience. Anthony is friendly, informed, and accommodating, and we could not have asked for a better sales associate. We have voiced this to each other over the weekend and are happy to be able to share our sentiments with you. We would recommend both Tony and the dealership without hesitation. If we were asked to rate Anthony on a scale of 1-10, we would give him at least an 11. We had visited a different showroom prior to LaFontaine and were not impressed with their attitude and thus sought another dealer. We're so glad we did. Sincerely, Fran & Richard Harris More
by 16Outback
Employees Worked With
Not sure of other names; all we encountered with very helpful and informed.
