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LaFontaine Subaru
Commerce Charter Township, MI
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 167 reviews
October 30, 2015
Service Miguel is friendly and professional. Miguel is informative and knowledgeable. The facility is clean and the service was quick.. I would recommend this Miguel is friendly and professional. Miguel is informative and knowledgeable. The facility is clean and the service was quick.. I would recommend this dealership to others. More
by jw1985
Employees Worked With
Miguel Elicerio
October 30, 2015
Service on a Recall Miguel was friendly, and efficient. Great service and I was in and out in a shorter time than I had expected. However, the fact that my review needs Miguel was friendly, and efficient. Great service and I was in and out in a shorter time than I had expected. However, the fact that my review needs to be at least 25 words is a bit annoying. More
by subarulaurie
Employees Worked With
Miguel Elicerio
August 23, 2015
Very Good Experience From our first contact with Anthony Grimaldi at the La Fontaine dealership to picking up our new Subaru this past Friday, we have had an extremely p From our first contact with Anthony Grimaldi at the La Fontaine dealership to picking up our new Subaru this past Friday, we have had an extremely positive experience. Anthony is friendly, informed, and accommodating, and we could not have asked for a better sales associate. We have voiced this to each other over the weekend and are happy to be able to share our sentiments with you. We would recommend both Tony and the dealership without hesitation. If we were asked to rate Anthony on a scale of 1-10, we would give him at least an 11. We had visited a different showroom prior to LaFontaine and were not impressed with their attitude and thus sought another dealer. We're so glad we did. Sincerely, Fran & Richard Harris More
by 16Outback
Employees Worked With
Not sure of other names; all we encountered with very helpful and informed.
June 10, 2013
I would recommend Dwyer & Sons Volvo Subaru because I’ve always had a pleasant experience here. I have a 2011 Subaru Outback that was purchased here and I take it in for oil changes, tire rotating and I’ve always had a pleasant experience here. I have a 2011 Subaru Outback that was purchased here and I take it in for oil changes, tire rotating and recalls. The staff is nice and friendly and I think the cost of service is fair. Sometimes they even include a free car wash! They are good about emailing coupons every so often and always follow up via email after appointments to make sure that you are satisfied. Scheduling an appointment is simple and the wait time is never more than an hour, which I happily enjoy sitting & reading in the natural-lighted waiting area, drinking free bottles of water, complete with a recycling bin! I think they’re doing everything right – making me love my Subaru that much more. More
by Subi2
Employees Worked With
Doug
February 08, 2013
My Husband and I were looking for a replacement vehicle for our tired Honda Civic. We were interested in the Impreza and our initial contact was with Rick Tanner, the sales manager. Rick introduced us to D for our tired Honda Civic. We were interested in the Impreza and our initial contact was with Rick Tanner, the sales manager. Rick introduced us to Doug Utz and he is who we dealt with. They worked together to find us the exact Impreza we wanted and had it at their dealership within 3 days. Everything was great. Doug was exceptionally patient with us and very easy to work with and I would recommend them to anyone in the market for a new Subaru. More
by AdelaK
Employees Worked With
Doug Utz & Rick Tanner
February 21, 2012
I recently bought my second Subaru from Dwyer and dealt with Doug both times. I bought an Outback, and my Wife and I bought a Forester for her about 1 1/2 years ago. Both experiences were what we expec with Doug both times. I bought an Outback, and my Wife and I bought a Forester for her about 1 1/2 years ago. Both experiences were what we expected. They are low pressure and friendly and definitely not the typical dealer experience. Their service department has been great so far, too. We both love our Subarus and have recommended Dwyers and Doug to several of our friends already. More
by RRDan
Employees Worked With
Doug Utz
March 13, 2006
Purchased a three year old Subaru a few years ago, from a surley salesman (I would have walked if not for the car being worth it). They lied about replacing the rear brake pads before delivery. After the pro surley salesman (I would have walked if not for the car being worth it). They lied about replacing the rear brake pads before delivery. After the promised, pre-delivery front brake replacement, the front brakes pulsed at delivery (obviously no test drive). When warm weather arrived, the A/C didn't work. I gave them one more chance to do service work in March 2006, and they tried a bait-and-switch price scam on the service work (they wanted $200 more then phone quotes on two occasions). The service writer also tried to scare me into service NOT needed yet. I've NEVER heard anything good about this dealer. I've heard great things about Hodges Subaru on Woodward. They have my business now. More
by denali60
Employees Worked With
Several, all bad.
