LaFontaine Subaru

Joe exceeded my expectations! In less than 2 weeks after my CRV was totaled, I bought my 2016 Subaru Forrester. I appreciated Joe Pytel's knowledgable and excellent communicatio In less than 2 weeks after my CRV was totaled, I bought my 2016 Subaru Forrester. I appreciated Joe Pytel's knowledgable and excellent communication salesmanship. He clearly explained a new car to me that was truly new to me. All that I knew about Subaru was from TV, Internet, and Consumers Report. Traumatized after my car accident, I searched for my replacement vehicle.Joe answered all of my questions and listened to my concerns about safety and reliability. He was not over powering , aggressive, or trying to take advantage of me, and he helped me, a single woman, negotiate a good deal. The test drive sealed the deal. My first Subaru is in my garage, thanks to Joe. More

Change of Oil Courteous, professional and thorough. What more do I need to say....... I worried when Dwyer was acquired by LaFontaine, but the level of service Courteous, professional and thorough. What more do I need to say....... I worried when Dwyer was acquired by LaFontaine, but the level of service since the transition has been excellent. Also very glad that Kathy, my salesperson is still affiliated with the dealership. Also glad to see Jenny back with the dealership. She is a great asset to the service department. More

Great assistance Nick did a great job locating an Outback for me at LaFontaine Subaru. His manager and all others were extremely helpful and made the process of purcha Nick did a great job locating an Outback for me at LaFontaine Subaru. His manager and all others were extremely helpful and made the process of purchasing a vehicle very easy. More

Everyone was friendly and the work was timely ... especially for a "walk-in" new customer. The lounge/showroom area is spacious, clean and comfortable with plenty of magazin the work was timely ... especially for a "walk-in" new customer. The lounge/showroom area is spacious, clean and comfortable with plenty of magazines to read or watch TV on the large screen units. Besides, this dealership is so much more accessible, right off of M-5 at Maple Road. And oh yes, they matched competitions discount coupons. What else could you ask for. More

Wonderful and friendly They worked fast and were so friendly. We were in and out in no time, they washed the car and we had a comfortable place to wair They worked fast and were so friendly. We were in and out in no time, they washed the car and we had a comfortable place to wair More

Friendly and attentive staff. I was in for an oil change and Miguel was there to greet me immediately with a smile. Very nice staff, everyone that walked by said Hello with no bad I was in for an oil change and Miguel was there to greet me immediately with a smile. Very nice staff, everyone that walked by said Hello with no bad attitude. I feel this is extremely important when dealing with the public! I bought my car here (Kathy Chapman was great as well!) and will continue to take it back for future services. More

The ease in buying a car Everyone I encountered was professional and pleasant. The closing session was well organized and NO glitches encountered. Before I knew it, I was dr Everyone I encountered was professional and pleasant. The closing session was well organized and NO glitches encountered. Before I knew it, I was driving away in my new car. More

Routine maintenance I am very pleased with service at LaFontaine Subaru Dealer, I had oil changed and tires rotated. I have been treated professionally and with respect. I am very pleased with service at LaFontaine Subaru Dealer, I had oil changed and tires rotated. I have been treated professionally and with respect. More

Great Experience! Everything from the buying experience straight through to my first service visit has been truly exceptional. I've received great customer service from Everything from the buying experience straight through to my first service visit has been truly exceptional. I've received great customer service from EVERY person that I've dealt with at the dealership, which is a very rare thing to experience these days. More

Attentive Miguel was delightful. Even though the wait was longer than I wanted he was funny and apologized, he also assisted with a discount for me. Miguel was delightful. Even though the wait was longer than I wanted he was funny and apologized, he also assisted with a discount for me. More