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LaFontaine Subaru

Commerce Charter Township, MI

3.8
162 Reviews

3055 E West Maple Rd

Commerce Charter Township, MI

48390

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Showing 162 reviews

December 14, 2015

216 Subi Crosstrek - New Subi Owner Anthony was AWESOME! He went above and beyond to make this happen for me! I LOVE my new 2016 Crosstrek and it has more cool features that I thought I More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam (Finance)
Dec 14, 2015 -

LaFontaine Subaru responded

Hi Anne! What a great review! We are happy to see that Anthony and Adam made your experience so great. I will be sure to pass along your message to the entire team. Thank you for taking the time to leave such a nice review. Welcome to the family and enjoy your new Crosstrek! - Shelbi P.

December 09, 2015

Good experience Robert, bob, Heinle made the car buying experience easy for me as a first time buyer. Will recommend dealer and dealership to friends and family in th More

by Rnpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Heinle
Dec 10, 2015 -

LaFontaine Subaru responded

Hello! We are happy to hear that Bob made your car buying experience easy for you! I will be sure to let him know how satisfied you are. Enjoy your new ride! We look forward to seeing you in the future. Thank you! - Shelbi P.

December 08, 2015

Amazing Service! I bought my Forester at this dealer and have it serviced here. I am so happy with everyone I have dealt with. Miguel Elicerio was amazing and took c More

by MRodnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny, Miguel Elicerio
Dec 08, 2015 -

LaFontaine Subaru responded

Hello! Glad to hear that you enjoy your visits with us and the team! I will be sure to let Miguel and Jenny know how satisfied you always are. Come see us again soon! - Shelbi P.

December 08, 2015

Service Experience Miguel was very helpful, efficient and personable. The entire staff are friendly and make you feel taken care of. I appreciate their service, thank More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Elicerio
Dec 10, 2015 -

LaFontaine Subaru responded

Hello Karen. We are glad that Miguel and our entire team exceeded your expectations when you came in for service. I will be sure to let them know how happy you are. Come see us again soon! Thank you! - Shelbi P.

December 06, 2015

Amazing Dealership and so friendly !!! Justin is superb!!! From when you walk in the door to when you leave, everyone here is top notch. You feel like part of the family. Highly recommend!! More

by rfournier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bartley
Dec 07, 2015 -

LaFontaine Subaru responded

Hello! You are a part of the family! We are so glad that think so highly of us! Thank you for taking the time to leave such a great review. We appreciate it! - Shelbi P.

December 06, 2015

Great Service Miguel was wonderful to deal with, he explained everything and kept me up to date on how things were going with my car. Miguel made me feel warm and More

by Cpauli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Elicerio
Dec 07, 2015 -

LaFontaine Subaru responded

Hi! Miguel is awesome and we are so lucky to have him on our team. We are glad that he made you feel warm and welcome. I will be sure to pass along your message to him and the entire team, letting them know how satisfied you are. Come see us again soon! - Shelbi P.

December 05, 2015

Happy with purchase of new Subaru I felt my salesperson, Kevin Crowell, provided great service during and after the sale. He was able to locate a forester in my preferred color in a t More

by First time Subaru owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Crowell
Dec 07, 2015 -

LaFontaine Subaru responded

Hello! Glad that Kevin was able to find you your Forester in the color you wanted! I will be sure to pass along your message to him and the entire team! Enjoy your new ride and welcome to the family. - Shelbi P.

December 05, 2015

Great prices on oil changes and very friendly staff! Bought my 2015 Subaru Forester at Thelen Subaru in Bay City Michigan. Called to make an appointment there for my 6000 mile oil change and tire rotatio More

by Lynn's car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold in service, met Miguel when we first got there. Super personality, great guy.Talked to Kathy too while we were waiting for our car to be serviced. Can't say enough about how welcome we felt there., Kathy Chapman, Miguel Elicerio
Dec 07, 2015 -

LaFontaine Subaru responded

Hi Lynn! What a great review about our entire team! Come see us when you're ready for a new vehicle! We can't wait to see you again! I will be sure to pass along your message to everyone, letting them know how satisfied you are. - Shelbi P.

December 03, 2015

Very impressed! Upon arrival I was greater by a very pleasant person who immediately took care of me. While waiting in the lounge multiple people asked me if I wante More

by Ellen1087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2015 -

LaFontaine Subaru responded

Hi Ellen! We are so glad we are your Subaru home! Thank you for taking the time to leave such a nice review. We appreciate it! Can't wait to see you again! - Shelbi P.

November 30, 2015

Turned a negative experience into a very positive one. I had an exceedingly bad reliability experience with my Subaru BRZ. Subaru Corporate and Lafontaine worked together to ensure that the trade in of the More

by ImpressedwithImpreza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold in service. Andrew Lietz. Adam in finance., Scott Tarwacki, Nick Stacewicz, Derek Schema, Miguel Elicerio
Dec 02, 2015 -

LaFontaine Subaru responded

Hello. We are glad that we made your experience trading in your BRZ with your new Impreza as seamless and comfortable as possible. I will be sure to pass along your message to the entire team, letting them know how satisfied you are. Enjoy your new ride and welcome to the family. - Shelbi P.

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