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LaFontaine Subaru

Commerce Charter Township, MI

3.8
162 Reviews

3055 E West Maple Rd

Commerce Charter Township, MI

48390

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Showing 162 reviews

July 19, 2016

Greatly Exceeded Expectations! I went in to LaFontaine Subaru to meet with Service Advisor Jim Jelley a little before noon on a Monday. My Forrester hadn't been running quite right More

by Susan V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jelley
Jul 25, 2016 -

LaFontaine Subaru responded

Susan: Thank you for the great review. I am glad we were able to warranty the work. We appreciate your business and hope to see you next time.

July 08, 2016

Best service ever! The service department of LaFontaine Subaru has always been very good, but I have to say that it is now excellent. Courteous, knowledgeable, and go th More

by Mak
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Thomsen
Jul 11, 2016 -

LaFontaine Subaru responded

Thank you for your review and for choosing LaFontaine Subaru. I’m happy that you enjoyed your experience and I’m looking forward to seeing you again

July 07, 2016

Excellent service dept Great service department, went over and above my expectations. Customer service is unbeatable. Thank you, thank you, thank you! Got my rear breaks r More

by jeff.mitch80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Scott
Jul 11, 2016 -

LaFontaine Subaru responded

Thank you for taking the time to let us know how your service experience went with us! We are so happy to hear how satisfied you are. We look forward to seeing you next time. Have a great day! -

July 04, 2016

Love my Subaru Outback. Nick was very professional and courteous and made our buying experience pleasant. He explained everything clearly and helped me learn the features o More

by Rosewb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fox, Nick Stacewicz
Jul 06, 2016 -

LaFontaine Subaru responded

Rose: Thanks for giving us a perfect rating. Enjoy your new vehicle and welcome to the family.

June 25, 2016

Lease of a new Legacy Premium This place went out of their way to not only save me money, but to get me the car I would love. I will definately be telling my freinds of this place More

by EdBawal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pytel, Ryan Prince
Jun 27, 2016 -

LaFontaine Subaru responded

Thank you for giving us a perfect rating and for recommending our dealership to your friends and family. I will be sure to pass your message on to the entire team. Take care!

June 21, 2016

great service! Jill and Jim at parts and service did a phenomenal job! Was in and out quick! Also love the fact that I get a car wash! Love taking the time to come t More

by Damnnchels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Jill Frontera
Jun 22, 2016 -

LaFontaine Subaru responded

Hello: Thank you so much for the kind words and awesome rating. Hope to see yo soon and thanks for choosing LaFontaine Subaru

May 30, 2016

Subaru service Very friendly staff, exceptionally clean service bay, nice waiting area with coffee and wi fi, great prices and coupons for service , great cars and p More

by David
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Frontera
Jun 06, 2016 -

LaFontaine Subaru responded

Thank you for taking the time to let us know how your service experience went with us! We are so happy to hear how satisfied you are. We look forward to seeing you next time. Have a great day! -

May 09, 2016

Expert service every time! I receive extra special attention. The service people are professional, friendly and eager to please. No service has taken longer than an hour and a h More

by Barbara Francine Seiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Frontera
May 17, 2016 -

LaFontaine Subaru responded

We are so thrilled that we could make your service experience smooth and stress-free. -Stefan K.

May 01, 2016

great I didn't realize my appointment was going to take 2 hours so I was provided with a loaner car. I really appreciated him giving that to me as an optio More

by Dawn Pinho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lietz
May 17, 2016 -

LaFontaine Subaru responded

We are so happy to hear that you had a great service experience and that you really enjoyed it. We look forward to seeing you next time. -Stefan K.

April 04, 2016

Outstanding service department. The service was great and the service engineer was very helpful as well as the service Manager. I am glad I purchased the Vehicle . Thank again More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Frontera
Apr 09, 2016 -

LaFontaine Subaru responded

Hello: Thank you for the great shout out! -Stefan K.

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