![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
LaFontaine Subaru
Commerce Charter Township, MI
Filter Reviews by Keyword
By Type
Showing 174 reviews
I have had excellent service every time I have been here. Luke was an absolutely great associate. I got my oil change and tire rotation quickly and didn't feel like I wasted my day Luke was an absolutely great associate. I got my oil change and tire rotation quickly and didn't feel like I wasted my day More
Against my better judgement, based on the feedback I had received from others about this dealership, I scheduled an appointment to look at my pulsating brakes. After scheduling my appointment, I called a te received from others about this dealership, I scheduled an appointment to look at my pulsating brakes. After scheduling my appointment, I called a technician in the service department to confirm this was a known issue that subaru would cover. The technician had absolutely no idea what I was talking about, and could not offer any insight. He assured me his service adviser would call me back immediately after being on hold for a while. Two days later I have yet to hear back from anybody. When I called to cancel the appointment, based on no response given, the girl who answered the phone could not have cared less. I will be taking my car to a dealership that actually wants business. More
Met promptly upon arriving, service associate Luc was pleasant to work with, all work was completed on time as promised. Great service department pleasant to work with, all work was completed on time as promised. Great service department More
Alex, our salesperson made the purchase experience smooth and easy. We especially appreciated him showing us how things worked inside the car. We are planning on coming to the special in person “learn abou and easy. We especially appreciated him showing us how things worked inside the car. We are planning on coming to the special in person “learn about your car” session later this month. More
Highly skilled technician's and top notch customer service. Accurate and quick diagnosis of the transmission issue. Kept me updated throughout the repair process including ordering and receipt of part service. Accurate and quick diagnosis of the transmission issue. Kept me updated throughout the repair process including ordering and receipt of parts. Replaced transmission assembly in just 1 day after parts received. Car drives perfectly now. More
I always like to take my car here for service. Everyone makes me feel like royalty. I have never come across anyone who is cross or does not seem to like their job. They do a very good job of insp Everyone makes me feel like royalty. I have never come across anyone who is cross or does not seem to like their job. They do a very good job of inspecting the car and letting me know what I need to watch out for. I have taken my car to another dealer down the road and the experience here is just much better. More