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LaFontaine Subaru

Commerce Charter Township, MI

4.1
174 Reviews

3055 E West Maple Rd

Commerce Charter Township, MI

48390

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Showing 174 reviews

February 08, 2025

I keep coming back for any problems or questions and they are fast, respectful and honest. More

by mmanley5152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 12, 2025 -

LaFontaine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 07, 2025

Excellent service and courtesy! !!! Service was efficient. My serviceman, Darren, any others were so polite and helpful! More

by Marceline Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren C
Feb 12, 2025 -

LaFontaine Subaru responded

Hello Marceline, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

I have had excellent service every time I have been here. Luke was an absolutely great associate. I got my oil change and tire rotation quickly and didn't feel like I wasted my day More

by tstimey2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sheldon
Jan 24, 2025 -

LaFontaine Subaru responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 18, 2025

Against my better judgement, based on the feedback I had received from others about this dealership, I scheduled an appointment to look at my pulsating brakes. After scheduling my appointment, I called a te More

by Jordanerika29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Jan 20, 2025 -

LaFontaine Subaru responded

Hi, we regret to hear that you had this experience with us. Please reach out to our Service Manager, Cory Temple, at ctemple@lafontaine.com when you can so we can address this situation directly. Thank you and have a great day.

January 17, 2025

Met promptly upon arriving, service associate Luc was pleasant to work with, all work was completed on time as promised. Great service department More

by infoTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Associates name Luc
Jan 20, 2025 -

LaFontaine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Alex, our salesperson made the purchase experience smooth and easy. We especially appreciated him showing us how things worked inside the car. We are planning on coming to the special in person “learn abou More

by lizziezil
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ostoin, finance person
Jan 10, 2025 -

LaFontaine Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2025

Highly skilled technician's and top notch customer service. Accurate and quick diagnosis of the transmission issue. Kept me updated throughout the repair process including ordering and receipt of part More

by Palichak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Randall was excellent
Jan 06, 2025 -

Palichak responded

Highly skilled technician's and top notch customer service. Accurate and quick diagnosis of the transmission issue. Kept me updated throughout the repair process including ordering and receipt of parts. Replaced transmission assembly in just 1 day after parts received. Car drives perfectly now.

January 01, 2025

Fantastic service. Tiffany was super helpful and great. Would definitely buy another vehicle from this dealer. More

by mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Sirb
Jan 04, 2025 -

LaFontaine Subaru responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

I always like to take my car here for service. Everyone makes me feel like royalty. I have never come across anyone who is cross or does not seem to like their job. They do a very good job of insp More

by attyjpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 02, 2025 -

LaFontaine Subaru responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Everyone without exception was welcoming and eager to help. All our questions and concerns were addressed to our satisfaction. More

by thomas8700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe, Scott, Alex and Austin
Dec 26, 2024 -

LaFontaine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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