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LaFontaine Subaru

Commerce Charter Township, MI

3.8
162 Reviews

3055 E West Maple Rd

Commerce Charter Township, MI

48390

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Showing 162 reviews

November 20, 2024

LaFontaine Subaru was polite, responsive, and very thorough. I noticed a missing option item more than 2 weeks after purchase, and the dealership made it right in less than 24 hours with no hassle. More

by james
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manager Alex
October 14, 2024

Joel Curlee provided an excellent buying experience when I decided to purchase my Subaru. Joel is very personable and professional and listens to his clients. I told him what I was looking for and what my p More

by Denis M
Recommend Dealer
Yes
Employees Worked With
Jeremy Sheldon, Stephanie Skinner, Carlito Mojica, Max Muncey
Oct 17, 2024 -

LaFontaine Subaru responded

Hi Denis, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Subaru of Commerce! Thanks again for the recommendation, and have an amazing day!

August 28, 2024

They were very friendly, knowledgeable. explaining all the details in my new car. Great job! More

by Jkozaczynski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave , Stephanie Skinner, Carlito Mojica
Aug 31, 2024 -

LaFontaine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2024

Lafontaine Subaru did a wonderful job matching me with the perfect vehicle! Kobe went above and beyond in helping. I love my Subaru Forester! More

by deblhs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Lookebill 6star, Craig Rigley, Jeremy Sheldon, Stephanie Skinner, Carlito Mojica, Max Muncey
Jun 27, 2024 -

LaFontaine Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024

I recently assisted my son with the purchase of a Subaru Legacy. Dave Spierling was extremely helpful in walking us through the models available and the financing options. He was patient with my son who is More

by ELJONES8086
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Spierling
May 24, 2024 -

LaFontaine Subaru responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

May 16, 2024

Everyone I dealt with in the dealership was professional, courteous, friendly, knowledgeable and very attentive to me as a customer. More

by aavenus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Spierling, Jacob Williamson. Alex
May 17, 2024 -

LaFontaine Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2024 -

aavenus responded

I would also like to add that Davis Spierling, Jacob Williamson and Alex were exceptional.

March 28, 2024

Nick O was amazing to work with! Very laid back, calm, educated, not pushy, and easy to communicate with. Nick helped me get into a new Subaru very quickly. He never pressured me, wa More

by ernel95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ostoin
Mar 30, 2024 -

LaFontaine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Subaru of Commerce. We hope you have a great day!

February 20, 2024

First Outback had to be "lemon law-ed" Bought another because I liked the car Bought the 10 year/100,000 mile warranty because I was told it would even cover a ripped seat cover. The only thing, they sai More

by gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't even bother to get their name as I walked out., Jeremy Sheldon, Stephanie Skinner, Carlito Mojica, Max Muncey
Feb 24, 2024 -

LaFontaine Subaru responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to our General Manager, Jorden Schultz, at jschultz@lafontaine.com or 810-678-6795.

December 03, 2023

Avoid this dealership! They don’t value your time and their follow through is atrocious! I have leased approximately 10 vehicles with this dealership over the past 5-6 year More

by Dissatisfied Prospective Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Cornell, Nicholas Olstoin
Dec 04, 2023 -

LaFontaine Subaru responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further. General Manager Jorden Schultz jschultz@lafontaine.com 248-206-1419

August 21, 2023

The used car manager Robert is the most disrespectful person that I have met at a dealership or anywhere for that matter. The guy came out of his office not to decline my offer but to technically throw u More

by Sam
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert (used cars sales manager)
Sep 12, 2023 -

LaFontaine Subaru responded

Hi Sam, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to our General Manager, Jorden Schultz, at jschultz@lafontaine.com or 248-206-1419 to speak to our manager directly.

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