LaFontaine Lincoln of Grand Rapids

Everything went very well. Kaleb Retter was an exceptional salesman and I will work with him again!! Kaleb Retter was an exceptional salesman and I will work with him again!! More

I purchased a new car over the phone/internet and did not visit the dealership itself. They delivered it to me and took my old one back (about 60 miles). The only complaint I have so far is very minor, but t visit the dealership itself. They delivered it to me and took my old one back (about 60 miles). The only complaint I have so far is very minor, but the inside of the windshield is veery dirty and needs to cleaned.. Otherwise, everything was great!! More

Great service and helped me through the process to get me back out on the road! back out on the road! More

Blake was very helpful . He got my car in on time .pleasant young man Thank you Blake He got my car in on time .pleasant young man Thank you Blake More

Leased my 2023 Aviator Black Label about a year ago. This was the fourth vehicle I've acquired from Pfeiffer/LaFontaine and the buying experience has been exceptional each time. I recently had my fir This was the fourth vehicle I've acquired from Pfeiffer/LaFontaine and the buying experience has been exceptional each time. I recently had my first service (10k and recall fix) and this experience was terrific, as well. They picked up and delivered my vehicle for me pre- and post-service which, for me, is a great benefit. The services were done on time and with full explanations and the vehicle was cleaned inside and out. I totally trust Lincoln and LaFontaine. More

My 2016 Lincoln MKC has a recall. I had to leave SEVERAL MESSAGES over sever weeks to schedule the repair with not one return call! I had to leave SEVERAL MESSAGES over sever weeks to schedule the repair with not one return call! More

Very good vehicle buying experience. Kaleb and Jordan were very helpful and even helped me out with a little discount. The only issue I had was the truck I bought was supposed to come wi Kaleb and Jordan were very helpful and even helped me out with a little discount. The only issue I had was the truck I bought was supposed to come with a bed topper and the week I came to buy it, a rain storm destroyed the topper but they helped me out and dropped the price to offset that. More

Well your place is nice but the service gentleman I had was not on his game at all sorry to say but I guess the end game work got done was not on his game at all sorry to say but I guess the end game work got done More

I had a great experience at LaFontaine Lincoln. They made my car purchase easy and fun. They made my car purchase easy and fun. More

First off: made an appointment. This makes service times more dependable. My service advisor: Joel Stanley was very pleasant, patient and knowledgeable. There was no pressure to This makes service times more dependable. My service advisor: Joel Stanley was very pleasant, patient and knowledgeable. There was no pressure to have more repairs done than what was necessary. I appreciate an honest appraisal. A ride home was also appreciated. The repairs were done in a timely manner and I was called when the repairs were completed. Great job, thank you. More