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LaFontaine Lincoln of Grand Rapids

Grand Rapids, MI

4.6
112 Reviews

2424 28th ST. SE

Grand Rapids, MI

49512

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Showing 112 reviews

February 26, 2024

Our entire car purchase experience with Noah was very positive. We were very happy with how well the dealership took care of us as customers making sure everything with the used car was operational and t More

by jolson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
February 20, 2024

We had a very good experience with the purchase of our nautilus. Michael went through all of the features with us and helped us program all of the features the nautilus offers. More

by vanrheejodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Walden
February 16, 2024

Kaylin and Tyler were great at their job. Very professional and personable. They made our experience very pleasant. We highly recommend them! More

by Dickort1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylin, Tyler, Jackson, Jeff Crouch
February 04, 2024

We were very happy to do business with this dealership. We had a great experience. More

by Skm0660
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walsh
January 13, 2024

Excellent customer service from start to finish. My salesman , Michael Walden, answered all my questions and followed up with me after I brought the car home. I will definitely be going back to purc More

by Steve & Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Walden, Jackson Wertz
January 09, 2024

I thought these guys change under new ownership and they didn't. Chris the manager of the service department is rude and do not care about their customers of 15yr. They keep screwing up my husband car and w More

by CALISTATHOMPSON87
Recommend Dealer
No
Employees Worked With
CHRIS SERVICE MANANGER
January 02, 2024

Pat Kavanaugh worked very hard to get us approved for a loan and into a car. More

by Diane Biser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Kavanaugh
January 02, 2024

we had a very good experience with Tim Higgins at the Dealership looking at cars More

by potrykt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Higgins
December 28, 2023

Tyler made my entire process very comfortable and professional. He was quick and precise! Any concerns I had was taken care of immediately. The entire team was awesome! More

by sgardner2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
December 21, 2023

I have held off on posting a review in hopes that things would be made right by LaFontaine but that has not happened. I even privately emailed the general manager and never heard a word back from him. My More

by jodvander
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Noah, was a terrible salesman. Tim was the one who told the truth and was helpful
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