LaFontaine Lincoln of Grand Rapids

Timothy W and Jackson W made this whole experience so easy considering we were 4.5 hours away. The whole online sale was our first. Literally had our car 24 hours after contacting the dealership. They de easy considering we were 4.5 hours away. The whole online sale was our first. Literally had our car 24 hours after contacting the dealership. They delivered it to us, in driveway, no charge.Timothy walked us through every step. Never let us hanging or questioning what we were doing. It was nice getting the car we wanted without settling with our local dealership. Would recommend anyone buy a car from these guys. Top notch service. More

Tyler Basch was the absolute best! His communication throughout my buying process was on point. If you are looking to purchase a Lincoln in Grand Rapids go see Tyler! His communication throughout my buying process was on point. If you are looking to purchase a Lincoln in Grand Rapids go see Tyler! More

Patrick was outstanding, sent multiple vehicle proposals over multiple weeks until he found my car. When I couldn’t get to LaFontaine to pick it up he arranged delivery! 5 Stars! over multiple weeks until he found my car. When I couldn’t get to LaFontaine to pick it up he arranged delivery! 5 Stars! More

Good experience! From test driving the Aviator, closing the deal and financial aspect. I am a loyal customer. An emblem on the car was faded they ordered the part t From test driving the Aviator, closing the deal and financial aspect. I am a loyal customer. An emblem on the car was faded they ordered the part then came to my house to replace it. Amazing customer service. More

We have always been serious car buyers when we find what we are looking for. We found the vehicle of our choice at Lafontaine Grand Rapids, Mi. The vehicle overall was clean, maintained, and fairly pric we are looking for. We found the vehicle of our choice at Lafontaine Grand Rapids, Mi. The vehicle overall was clean, maintained, and fairly priced. But what stood out for us was the excellent overall Customer Service (Especially our Sales person Tim Walsh. Tim communicated very well, did not Procrastinate and his professionalism was spot on. Based on our experience with Tim and Lafontaine GR, we will definitely search with this dealership first. The only thing I am waiting for at this point, is Tim following up on getting me the Cargo Mat and Cargo Cover for my Lincoln MKX, these 2 items were missing. I’m confident that Lafontaine will follow through! Thank you. More

Great experience from initial sales contact with Michael to delivery. this is 5th car we have bought from Michael. his very knowledgeable about the Lincoln brand and always gets answers to my questions eve to delivery. this is 5th car we have bought from Michael. his very knowledgeable about the Lincoln brand and always gets answers to my questions even if its months after sale, I broke my leg the day before I was supposed to pic up car He was able to get all paper work done on line and had car delivered too my house. More

Pat Cavanaugh was exceptional and very helpful not only with the sale but with making sure I knew my car. with the sale but with making sure I knew my car. More

Patricia was an amazing sales woman she wS patient with my husband and I ANd allowed us to be approved when we thought we wouldn't be able to my husband and I ANd allowed us to be approved when we thought we wouldn't be able to More

Good experience. Closing process was easy, Financing process was well explained. Delivery process was efficient. Closing process was easy, Financing process was well explained. Delivery process was efficient. More

Very efficient and courteous. Ease of dealing with the paperwork and financing first time buying a kincoln Ease of dealing with the paperwork and financing first time buying a kincoln More