LaFontaine Lincoln of Grand Rapids

Patricia was an amazing sales woman she wS patient with my husband and I ANd allowed us to be approved when we thought we wouldn't be able to my husband and I ANd allowed us to be approved when we thought we wouldn't be able to More

Good experience. Closing process was easy, Financing process was well explained. Delivery process was efficient. Closing process was easy, Financing process was well explained. Delivery process was efficient. More

Very efficient and courteous. Ease of dealing with the paperwork and financing first time buying a kincoln Ease of dealing with the paperwork and financing first time buying a kincoln More

Our entire car purchase experience with Noah was very positive. We were very happy with how well the dealership took care of us as customers making sure everything with the used car was operational and t positive. We were very happy with how well the dealership took care of us as customers making sure everything with the used car was operational and then some. Very pleasant people to work with. More

We had a very good experience with the purchase of our nautilus. Michael went through all of the features with us and helped us program all of the features the nautilus offers. nautilus. Michael went through all of the features with us and helped us program all of the features the nautilus offers. More

Kaylin and Tyler were great at their job. Very professional and personable. They made our experience very pleasant. We highly recommend them! Very professional and personable. They made our experience very pleasant. We highly recommend them! More

We were very happy to do business with this dealership. We had a great experience. We had a great experience. More

Excellent customer service from start to finish. My salesman , Michael Walden, answered all my questions and followed up with me after I brought the car home. I will definitely be going back to purc My salesman , Michael Walden, answered all my questions and followed up with me after I brought the car home. I will definitely be going back to purchase my next car from LaFontaine. More

I thought these guys change under new ownership and they didn't. Chris the manager of the service department is rude and do not care about their customers of 15yr. They keep screwing up my husband car and w didn't. Chris the manager of the service department is rude and do not care about their customers of 15yr. They keep screwing up my husband car and we are over it. His car has been in the shop it seems like every 3 months for a month at a time. They had to tow it this time for the same reason it was there in Oct for a month. We have loaner car in our warranty and nobody seems to care we are down a car because you guys are screwing my husband car up more and more you touch it. Every since you guys put fluid in the wrong place almost 2 yrs ago in the engine our car goes to the shop 3 to 4 times a year for a month at a time. GIVE ME MY LOANER ITS IN MY CONTRACT! The last time I paid for a rental it took them 2 monthS to pay my back. FIX MY CAR CORRECTLY. More

Pat Kavanaugh worked very hard to get us approved for a loan and into a car. loan and into a car. More