Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

LaFontaine Hyundai of Livonia

Livonia, MI

Overview
Employees
Reviews
Vehicles
4.2
151 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. Beyond delivering a personalized Family Deal experience to our customers, we pour into the community and its residents and fellow businesses.
Contact Dealership

34715 Plymouth Rd

Livonia, MI

48150

Directions

By Type

Showing 151 reviews

May 05, 2026

6 years, 4 tires replaced. Communication terrible to non-existent. Took two weeks driving on the spare tire before new tire was installed. Texts went unanswered about bringi More

by rwcartwright500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, others unknown.
Print
April 30, 2026

Very professional experience regarding the maintenance service. Easy to wait finishing the service with some coffee and sitting using WiFi for work More

by Martin.Staerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Print
May 19, 2026 -

LaFontaine Hyundai of Livonia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2026

Beautiful experience Great work has been Done on my truck, Treated me. With Respect thanks More

by Michelle Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Print
May 18, 2026 -

LaFontaine Hyundai of Livonia responded

Hi Michelle, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2026

Great Staff Great Sales Team Great Customer Service Great Service Team and Technical Support Awesome More

by sraoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALL SERVICE TEAM MEMBERS
Print
Apr 27, 2026 -

LaFontaine Hyundai of Livonia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Hyundai Livonia! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2026

Always a great experience! Friendly, efficient, professional, and thorough. I’ve been a loyal customer for over ten years. More

by Skypilot45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hurd!!
Print
Apr 26, 2026 -

LaFontaine Hyundai of Livonia responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2026

BUYER BEWARE. Do not purchase from this location. Absolute joke! Liars. BIG liars. Sold me a car. 3 weeks later, not one but two tires exploded! Then they didn’t w More

by anngeorgesleiman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Howard, Christina, Ross
Print
Apr 24, 2026 -

LaFontaine Hyundai of Livonia responded

Hi, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (833) 902-3246 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Jul 22, 2026 -

anngeorgesleiman responded

I don't even know where to begin...I purchased a BRAND NEW Hyundai Santa Fe and within 3 weeks of having it, 2 of my PIRELLI tires EXPLODED. I contacted the dealership where i had recently purchased it...3 weeks ago...and Howard offered to cover a rental for me and he waited for the tow truck and for my aunt to drop my keys. That Monday, i drove up to the dealership to see what could be done. i had to purchase 2 tires for a car i JUST purchased 3 weeks ago!!!!! I started to do some research and apparently this is an ongoing problem with these tires!!!!! And although Hyundai and Pirelli are aware of it, THEY DONT CARE. After harassing and begging Howard and Christina to open a warranty claim with Pirelli, in which they both told me there was no way they'd ever reimburse me, they finally agreed to submit it. I would have done it myself but when i reached out to Pirelli, they told me only the dealership had to process the claim. They practically blackmailed me into purchasing the replacement tires from them. They said if i didnt they wouldn't submit my claim to Pirelli, even though that was my only option! Can you guess what arrived in the mail a few weeks later...MY REINBURSEMENT CHECK...which PROVES, theyre aware and know theres an issue. Now...heres where it gets even grimier on this dealership and Mr. Howard. Remeber how i said Howard offered to pay for my rental...well orginally they jsut deducted the rental from my purchase of the new tires. So when it came to them issuing me a reimbursement check for the tires, HE STOLE the rental money from me! At first i thought it was a mistake, so i texted him about it. AND sure enough, it wasn't a mistake!!! So i reached out to the owner of the dealership to see if this is how they treat their customers. AND apparently it is lol. I spoke with Max, who at first acted as if he gave a shit, but ultimlay he was fine with Howard stealing the rental money. Good luck with this dealership. Youre gonna need it.

April 08, 2026

LaFontaine Hyundai is great had some issues with my 2022 Hyundai Kona there was one problem with one of the parts that needed to be replaced had a little wait in time but everything else is working properly More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Czebieniak
Print
Apr 14, 2026 -

LaFontaine Hyundai of Livonia responded

Hello Debbie, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2026

I had service done for a recall and it was handled promptly. Appreciated having courtesy transportation since it was over 3 hours More

by m
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny. Jean. Dana
Print
Apr 07, 2026 -

LaFontaine Hyundai of Livonia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2026

My vist was a quick and efficient experience. the sevice was done excellent I was met with a smile More

by deborahspencer25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard barajas
Print
Apr 04, 2026 -

LaFontaine Hyundai of Livonia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

The worst Experience I have ever had buying a used car and I'm 68 years olds. It took 9 days to get it ready. All it needed was a tire. Then they found it needed a battery. They did not inspect this car a More

by bjackson0136
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rather not sayt
Print
Mar 21, 2026 -

LaFontaine Hyundai of Livonia responded

Hello, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact our General Manager, Mike Law, mlaw@lafontaine.com so we can understand your situation better in order to try and turn your experience around. Thank you, LaFontaine Hyundai Livonia

1
...
3
4
5
...
16