LaFontaine Honda
Dearborn, MI
Filter Reviews by Keyword
By Type
Showing 378 reviews
I have now purchased three cars from this dealership The dealership is very friendly -- they will go out of their way to locate the vehicle that has the features I want. I worked with Ha who is an excep The dealership is very friendly -- they will go out of their way to locate the vehicle that has the features I want. I worked with Ha who is an exceptional salesperson. I will likely buy additional cars from this dealership in the future. More
Dean Snell is THE best dealer I have ever dealt with! Dean is by far the BEST kind of salesperson that you would want to work with when purchasing a car - he is kind, patient, listens to your needs and do Dean is by far the BEST kind of salesperson that you would want to work with when purchasing a car - he is kind, patient, listens to your needs and does everything humanly possible to get you the best price ever. Because of Dean, I was able to find my dream new car and negotiate all via text (vs. stepping into the dealership beforehand or phone call). When my husband stepped into the dealership on Wednesday evening to test drive the car, Dean wasn't pushy and was just... HELPFUL. Imagine that. When I walked into the dealership on Friday afternoon to purchase the car, Dean sat with me and my 4 month old baby for almost two hours so I could wait for my husband, as he was stuck at work, before we signed the final paperwork for our car. When new customers walked in, he helped set them up with other sales reps so I can sit at his desk (vs. pushing me to a waiting area so he can close another sale). This shows that he really cares about his customers!!! Dean is definitely the guy you want to work with when you walk into Lafontaine Honda!! More
I had the best Monday EVER with Dean! Who knew? I went in with my 2016 HRV for regular maintenance, and later that evening I left with a 2018 RED HRV! I stopped by Dean's desk, who also so Who knew? I went in with my 2016 HRV for regular maintenance, and later that evening I left with a 2018 RED HRV! I stopped by Dean's desk, who also sold me my Fit and previous HRV. Dean got me into my dream car in my dream color with a lease that I couldn't say no to. Every time I get in that car I'm so happy. He really went the extra mile. And he's nice, thorough guy. Thanks! More
Great experience Warm Friendly environment and kids friendly. Sales person who we work with explained all the new features and safety on how to operate the car. Great Warm Friendly environment and kids friendly. Sales person who we work with explained all the new features and safety on how to operate the car. Great job!!! More
Personal Service I went to LaFontaine Honda because of a TRUECar discount promise. I contacted the dealer and heard from Dean Snell. When I walked in with my wife we h I went to LaFontaine Honda because of a TRUECar discount promise. I contacted the dealer and heard from Dean Snell. When I walked in with my wife we had an appointment with Dean. He was on time and had the paperwork for our purchase prepared. We talked about the trade in and Dean talked to the finance manager to see what he could do to boost our trade in. He was helpful. Later, he talked us through the points of the car and what was new to us. We never felt rushed. Finally, he invited us to call him with questions . More
Ha Parrinello ,Sales& Leasing Consultant of LaFontaine Ha Parrinello helped us tremendously on 9-20-2017 .She is a great asset to company!!Compassionate,honest,family oriented sales representative!WE LOVE Ha Parrinello helped us tremendously on 9-20-2017 .She is a great asset to company!!Compassionate,honest,family oriented sales representative!WE LOVE HER! More
New Honda Owner I don’t know how sales persons are assigned to customers however I believe I got the best one at the dealership, Dean Snell. First impressions are las I don’t know how sales persons are assigned to customers however I believe I got the best one at the dealership, Dean Snell. First impressions are lasting, my initial impression was one of a very humble engaging honest and thoughtful young man. I did not feel pressured into purchasing and had a very comfortable complete conversation which allowed me to make the best decision for myself. I also had after market accessories installed at the delearship. More
My Honda CR-V After going to 2 other Honda dealerships, I decided to give Lafontaine a chance. It was a great car-buying experience. Raad, my salesman, was very h After going to 2 other Honda dealerships, I decided to give Lafontaine a chance. It was a great car-buying experience. Raad, my salesman, was very helpful from the minute I walked in the door. Mark, the sales manager, was delightful to work with. Having done my research and knowing in advance what I felt was a fair price for the a 2017 CR=V, I didn't even need to haggle. They were definitely no-nonsense and fair in their dealings. I would highly recommend this dealership to others, and I, myself, will be doing business with them again in the future. Thanks, Lafontaine Honda! More
Stay away!!! Bunch of sophomoric kids working in there, no matter the age.they try and nickel and dime you for things you don't need.the prices are outrageous for Bunch of sophomoric kids working in there, no matter the age.they try and nickel and dime you for things you don't need.the prices are outrageous for the simplest thing.check your work order, costs don't add up correctly. More
Always great ! Ha Parrinello has always been a great sales rep , whenever we consider a new vehicle . She always takes the utmost care in finding us whatever we need Ha Parrinello has always been a great sales rep , whenever we consider a new vehicle . She always takes the utmost care in finding us whatever we need , and helping with any transaction . HONDA is very blessed to have her on their Team ! She can answer any and all questions , for any vehicle we have asked about ! AMAZING !! She'll ALWAYS be our girl !!! More