LaFontaine Honda

Amazing Service Ha provided us with pricing options on multiple vehicles, was patient and knowledgable. The process of buying a new car has never been better! No pre Ha provided us with pricing options on multiple vehicles, was patient and knowledgable. The process of buying a new car has never been better! No pressure; upfront and honest information and pricing. The dealership is organized and the purchase process was so streamlined - no long waits! I've worked with Ha for the past 9 years and now will not go anywhere else! She is simply the best!! More

Fair, Honest, and Right To The Point I expressed interest to purchase a specific Honda CR-V EX-L via the Internet. This is a viable and intelligent option if you know exactly what you wa I expressed interest to purchase a specific Honda CR-V EX-L via the Internet. This is a viable and intelligent option if you know exactly what you want. I was searching for the vehicle through the Car Genus web-site. I clicked on the Car Genus accept button to obtain internet prices and the screen illustrated that various dealers would be contacting me with an internet price. I clearly illustrated that I wanted to be contacted via e-mail. My phone is not permitted at work, so a phone call and text are sub-optimal. Well apparently, reading was only a prerequisite at 2 dealerships. All the other dealers were repeatedly calling and texting me, (plus e-mailing) despite me expressing I want to be contacted via e-mail only with their internet price. The option is right there for you to clearly select. All these phone wizards never gave me an internet price. Dean Snell, at LaFontaine Honda in Dearborn Michigan, was the second of two to give me an internet price via e-mail. Both Dealers offered me a reasonable price. I counter-offered with what I thought was a fair price for both the buyer and seller. The first dealer responded telling me that they could sell me a cheaper CR-V model for my offer. LaFontaine took slightly longer, reviewed the circumstances, then accepted my counter offer. They gave me 2 days to accept as a final offer, which was very fair. I accepted the final offer shortly after I read it and within a brief period of time I received information via e-mail about what was expected of me from Dean. I then proceeded to drive to the dealer to meet Dean in person to thank him for actually READING my requests and being so honest, straight forward, and not pestering. He had no clue I was arriving. I hunted him down and introduced myself. He was friendly, informative, and got right to the point of matters. I felt like a buddy was taking care of my purchase. Dean and I continued to use the internet for all our communication and within 36 hours of accepting the offer, we were driving off in the exact CR-V EX-L Model we wanted. Prior to driving off, Dean spent as much time as we wanted sharing the various nuances about the new vehicle. My experience with Dean was one that will have me initially inquire about future Honda purchases "WITH HIM" before exploring other dealership avenues. As well, Corace Harlaque (dealer's agent) performed the financial review and offered extended warranties to us. He did an excellent job breaking down the potential benefits of the various options and was not a hard sell. I actually learned more about the entire process of having your vehicle serviced by a Honda dealer by speaking to him. This interaction will cause me to use the Honda dealer for service in the future more often than I ordinarily would have. He was enthusiastic, but not a pressure sell type person. He permitted you to make an informed decision on what was best for your situation. He did an excellent job. More

Great service! They make the process of buying a car easy. Dean Snell was very patient with me and answered all of my questions when I came in to buy a new car. He had helped my mother pick out a new car a few Dean Snell was very patient with me and answered all of my questions when I came in to buy a new car. He had helped my mother pick out a new car a few years ago and he was very helpful to her, so I went to him when I needed a new car. I explained exactly what I wanted and he was able to pick a car that was perfect for me. He allowed me to take the time to make a decision and figure out what I wanted to do. He took the time to test drive multiple vehicles with me and explain all the features in each vehicle. Dean also explained that he could have Enterprise pick up my rental car from the dealership, so I would be able to take my new car home if I decided to buy it that day. Once I decided to buy the car, the finance process went very smoothly with Corace Harlaque. Both Dean and Corace made the entire process easy. They were both friendly and I would return to them if I had to buy another car in the future. Thank you!! More

They make it so easy for you! Ha by far is the best Salesperson! We bought a car from her a few months ago. It went seemeless. Then my husband unfortunately totaled our car. So of Ha by far is the best Salesperson! We bought a car from her a few months ago. It went seemeless. Then my husband unfortunately totaled our car. So of course, we went right back to Ha! We love both of our cars and she made it so easy on us. She was ready for us when we got there. I love the fact that we didn’t have to wait hours and hours on end, like other dealerships. I’m recommending all of my family and friends to go to Lafontaine Honda, and to go see Ha. More

Great service! I love my new car! Ha Parrinello was very patient with me and very thorough. She is very informative and listens to what you’re looking for so that you can find exactly Ha Parrinello was very patient with me and very thorough. She is very informative and listens to what you’re looking for so that you can find exactly what you’re looking for. I have recommended this dealership and Ha to everyone I know. I am very happy with my purchase! More

Very accommodating! I was in a rush that day and Dean did everything in his power to go as quickly as possible! I was very happy with the service there! I was in a rush that day and Dean did everything in his power to go as quickly as possible! I was very happy with the service there! More

New CRV Great service, no waiting around everything ready for Del when we arrived. Explained new items on CRV that had changed. Great staff to work with would Great service, no waiting around everything ready for Del when we arrived. Explained new items on CRV that had changed. Great staff to work with would recommend a stop by, they are friendly and know there products More

Smooth. From beginning to end, i've always been given the best service possible. It's rare to find that kind of consistency in a dealership. From beginning to end, i've always been given the best service possible. It's rare to find that kind of consistency in a dealership. More

Return customer Ha Parinello is very knowledgeable. This is my third purchase with her. If I am ever in need of another Accord I will definitely seek her out. Ha Parinello is very knowledgeable. This is my third purchase with her. If I am ever in need of another Accord I will definitely seek her out. More

Car Buying Experience It was a wonderful car-buying experience and Dean, my salesperson was the best! I have purchased numerous new vehicles in the past Thrirty years and n It was a wonderful car-buying experience and Dean, my salesperson was the best! I have purchased numerous new vehicles in the past Thrirty years and none have been more enjoyable and easy as this one! More