LaFontaine Honda
Dearborn, MI
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Fantastic Experience - Great Price! Could not have been an easier and more flexible experience with Lafontaine Honda and Ha Parrinello. She did a fantastic job being flexible in having m Could not have been an easier and more flexible experience with Lafontaine Honda and Ha Parrinello. She did a fantastic job being flexible in having most of her discussions with me via text as I was too busy for multiple phone calls. She gave me a wonderful price and delivered the vehicle (from another dealership) on time and in pristine condition. Could have asked for a better experience! More
No hassle....fair price experience. Ha Parrinello is the salesperson to ask for when visiting Lafontaine Honda (also Toyota, Volkswagen, Kia, Hyundai) in Dearborn. I think it’s been abo Ha Parrinello is the salesperson to ask for when visiting Lafontaine Honda (also Toyota, Volkswagen, Kia, Hyundai) in Dearborn. I think it’s been about 3 car purchases now from her. Always professional, lots of seniority in the business. Knows how to treat the customer. Always available for any questions after the sale. You won’t be disappointed. More
Accord lease Ha, the sales representative, was very knowledgeable about her product. She was respectful and patient with all of my questions. I am hoping I will be Ha, the sales representative, was very knowledgeable about her product. She was respectful and patient with all of my questions. I am hoping I will be able to work with her in the future when I return my leased vehicle and pick up a new one. More
Certified used car GREAT experience. Ha and Jim made the process painless and fun. They are my go to salespeople. I would say these are your go to salespeople. GREAT experience. Ha and Jim made the process painless and fun. They are my go to salespeople. I would say these are your go to salespeople. More
Great car buying experience Ha Parrinello was so wonderful to work with. There was no high pressure sales, she just showed me all the functionality of the car I was interested in Ha Parrinello was so wonderful to work with. There was no high pressure sales, she just showed me all the functionality of the car I was interested in. She was so knowledgeable and she was able to answer all my questions. What a great experience! More
Experience I had) I'm a return customer and Dean took care of my husband and I first time we bought a Honda and he was very professional then as he was the day we boug I'm a return customer and Dean took care of my husband and I first time we bought a Honda and he was very professional then as he was the day we bought the new car showed me how to run everything even Jordon Goffney Was professional and polite U would be a return customer again because of them More
They’re here for you!! I came into LaFontaine with an idea in mind and they help exceed those expectations ensuring that I walked out of there confident that I made the best I came into LaFontaine with an idea in mind and they help exceed those expectations ensuring that I walked out of there confident that I made the best and most comfortable purchase. They took a lot of time out of their busy day to help me and never made me feel rushed to make a decision. They really do care for their customers and will put you in a safe reliable car. The Used Car Manager also takes a lot of pride in his lot and does not put any junk in there. So if you’re looking for an affordable, reliable used car, LaFontaine in the place to go! More
Ha was very friendly, helpful and professional! LaFontaine Honda, specifically Ha, was very helpful. She called promptly to answer questions, walked me through the manual, helped me set my phone and LaFontaine Honda, specifically Ha, was very helpful. She called promptly to answer questions, walked me through the manual, helped me set my phone and radio stations ... During the paperwork process, she made it easy to understand them. I’d definitely refer my friends to this dealer. Thank you. More
Amazing Service Ha provided us with pricing options on multiple vehicles, was patient and knowledgable. The process of buying a new car has never been better! No pre Ha provided us with pricing options on multiple vehicles, was patient and knowledgable. The process of buying a new car has never been better! No pressure; upfront and honest information and pricing. The dealership is organized and the purchase process was so streamlined - no long waits! I've worked with Ha for the past 9 years and now will not go anywhere else! She is simply the best!! More
Fair, Honest, and Right To The Point I expressed interest to purchase a specific Honda CR-V EX-L via the Internet. This is a viable and intelligent option if you know exactly what you wa I expressed interest to purchase a specific Honda CR-V EX-L via the Internet. This is a viable and intelligent option if you know exactly what you want. I was searching for the vehicle through the Car Genus web-site. I clicked on the Car Genus accept button to obtain internet prices and the screen illustrated that various dealers would be contacting me with an internet price. I clearly illustrated that I wanted to be contacted via e-mail. My phone is not permitted at work, so a phone call and text are sub-optimal. Well apparently, reading was only a prerequisite at 2 dealerships. All the other dealers were repeatedly calling and texting me, (plus e-mailing) despite me expressing I want to be contacted via e-mail only with their internet price. The option is right there for you to clearly select. All these phone wizards never gave me an internet price. Dean Snell, at LaFontaine Honda in Dearborn Michigan, was the second of two to give me an internet price via e-mail. Both Dealers offered me a reasonable price. I counter-offered with what I thought was a fair price for both the buyer and seller. The first dealer responded telling me that they could sell me a cheaper CR-V model for my offer. LaFontaine took slightly longer, reviewed the circumstances, then accepted my counter offer. They gave me 2 days to accept as a final offer, which was very fair. I accepted the final offer shortly after I read it and within a brief period of time I received information via e-mail about what was expected of me from Dean. I then proceeded to drive to the dealer to meet Dean in person to thank him for actually READING my requests and being so honest, straight forward, and not pestering. He had no clue I was arriving. I hunted him down and introduced myself. He was friendly, informative, and got right to the point of matters. I felt like a buddy was taking care of my purchase. Dean and I continued to use the internet for all our communication and within 36 hours of accepting the offer, we were driving off in the exact CR-V EX-L Model we wanted. Prior to driving off, Dean spent as much time as we wanted sharing the various nuances about the new vehicle. My experience with Dean was one that will have me initially inquire about future Honda purchases "WITH HIM" before exploring other dealership avenues. As well, Corace Harlaque (dealer's agent) performed the financial review and offered extended warranties to us. He did an excellent job breaking down the potential benefits of the various options and was not a hard sell. I actually learned more about the entire process of having your vehicle serviced by a Honda dealer by speaking to him. This interaction will cause me to use the Honda dealer for service in the future more often than I ordinarily would have. He was enthusiastic, but not a pressure sell type person. He permitted you to make an informed decision on what was best for your situation. He did an excellent job. More