LaFontaine Honda
Dearborn, MI
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Aaron Kent excellent customer service, courteous friendly and very respectful. Aaron was able to assist me in my challenging finacial situation and put me in a Honda Accord that was affordable and suitable w and very respectful. Aaron was able to assist me in my challenging finacial situation and put me in a Honda Accord that was affordable and suitable with my needs. Mr. Kent was patient with my decision making along with offering me sound sound advise which helped me make a comfortable and good decision. It was great doing business with him and looking forward to doing business in the future. Michelle was an asset to me in assisting with my finacial situation. She has excellent customer service skills. Michelle has a lot patience to deal with customers like me. She has excellent analytical skilles and was able to clarify and explain the process to me what type of car was affordable for me. I will recommend these two professional people to my friends. Again it was a great pleasure doing business with two people that know their job well with a smile. More
I just got my 3rd new honda from Ha at Lafontaine. What can I say. Ha is terrific, the price was good and they did a great job delivering the new vehicle. I have been very happy with the brand but the can I say. Ha is terrific, the price was good and they did a great job delivering the new vehicle. I have been very happy with the brand but the dealership is the tipping point for me. I left Ford partly due to product quality issues but mainly due to poor service. That has never been a problem at LaFontaine. Ha has always impressed me with her attention to detail. She remembered from my first visit 5 years ago that I don't like the dealer frames around my license plate and that. It is a small detail but it shows she takes the time to mind the small details. If you visit this dealer make sure you work with Ha. She is the best salesperson I have ever worked with. More
Ha is very friendly, and helpful, I think she's the best Ha is very friendly, and helpful, I think she's the best salesperson any auto dealer can have, this is the nineth car i ordered from her. Wh Ha is very friendly, and helpful, I think she's the best salesperson any auto dealer can have, this is the nineth car i ordered from her. Why is this review have to be two hundred fifty words or longer? If the salesperson is the best you have then just say so isn't!! More
I want to personally thank Mike & Ha Parrinello (sorry Mike I can’t remember your last name):O). After losing the employment of my husband, things changed drastically! I have been trying to get a (sorry Mike I can’t remember your last name):O). After losing the employment of my husband, things changed drastically! I have been trying to get a good and reliable transportation to my commute to my new job. Mike understood that I did not want to waste his time. Let me just say this; Little things mean a lot to some of us. Mike told me, “You are not wasting my time, come on in you are approved!” He calmly talked to me respectfully, understanding and just plain neutral about what to expect. Then he told me, “We may not get you that truck you want, but Katrina we will get you a car!” I was impressed with Ha as well. She comforted me, and really understood the tears. behind my hurt of having a commitment to that Daimler Chrysler Corporation who would not let me keep my Jeep! A commitement so strong that I never once missed a note and was always on time. I want to thank Ha for being a Gold Master, understanding my pain and making it possible even as the dealership was closed, Ha was committed to getting me some good transportation! Ha Parrinello stayed with me and my husband thru it all until everything was completed, she placed me in a leased 2011 Honda Accord; took my 2007 Jeep lease that same day!! They are The Family Deal and they really DO TREAT YOU LIKE FAMILY. I so hope that you share this with Ha & Mike Thank you again guys. I can keep my job and this Honda Accord is SWEET RIDE!!! GOD BLESS YOU Katrina Arnold More
The service that was provided was great. I'm not sure if I've ever been to a dealership and experienced this type of service. I never thought I would buy a Honda and I ended up getting two. Ha was an exce I've ever been to a dealership and experienced this type of service. I never thought I would buy a Honda and I ended up getting two. Ha was an exceptional saleswoman. She always followed up with us to help us get the best deal. I would highly recommend LaFontaine to anyone as we already have who also bought a car through Ha. Matter of fact, we're working on others too. I would refer them to Ha who is again a wonderful person who stayed late with us to finish the sale. Myself and my wife would come back for future purchases. More
I was referred to the Lafontaine Honda dealer by my mother, she had already bought a pre owned vehicle back in 2005, and she had recently traded it in for a 2011 CR-Z. Ha Parrinello had been very helpf mother, she had already bought a pre owned vehicle back in 2005, and she had recently traded it in for a 2011 CR-Z. Ha Parrinello had been very helpful to my mom on both occasions so helpful that when it came time for me to get a car she referred me. My credit situation wasn't the best and I needed a reliable car with an inexpensive car payment, I told Ha this and she was able to make a way for me to get the car. Everyone, from the sales consultant to the mechanics, are friendly and personable. Its a very comfortable environment and they never hestitate to assist you with anything, especially Ha. She constantly kept in contact with me about the approval and when I could get the car. She even picked me up and took me to the dealer to sign the final paperwork so I could drive away in my Honda without any problems. She was very precise with the details of the car and the payment plans. When I walked into that dealer I was very doubtful and I felt as if I didnt belong there, Ha changed all of that for me. And all I can say is Thank You! I will definitely be referring my friends to her in the future. More
Kyle was very respectful of my time since it was a 30-minute commute for me to get there (and a return commute of 30 minutes back to work). I think the overall process of the paperwork is too time-co 30-minute commute for me to get there (and a return commute of 30 minutes back to work). I think the overall process of the paperwork is too time-consuming. I had sent all my information in the day before and the morning of but some of it was still not completed by the Finance person. Kyle kept after her on my behalf. Other than that, Kyle was a delight to work with, he answered my endless questions and he respected my wishes. By that I mean I asked him not to call me until I could get back to him with an update on my ability to purchase. He did not pester me unlike the salesman at another Honda dealership (which is why I didn't purchase THERE). I highly recommend Kyle and Don at LaFontaine. FYI - I was recommended to Kyle by Brian Kleman. I have purchased from Brian in the past and will start with him in the future as well. More
Everyone at the Dearborn La Fontaine Honda was friendly and enthusiastic. We were especially pleased with our salesperson, Kimberly Moore, who's vivacious personality made us feel right at home. We were co and enthusiastic. We were especially pleased with our salesperson, Kimberly Moore, who's vivacious personality made us feel right at home. We were coming out of a rough spot in our lives and were assuming we would need to buy used vehicles until our credit score had improved. They were able to line us up with two new cars within our budget and within 3 hours we were driving away with them. An unexpected outcome and a group of people that were a genuine pleasure to work with. More