LaFontaine Honda
Dearborn, MI
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I encountered a Dream Team at LaFontaine. They performed a miracle. I drove in with an 11 year old car and drove out in a new Honda Fit. Tamika, my sales person was the kindest, patient, and most professio a miracle. I drove in with an 11 year old car and drove out in a new Honda Fit. Tamika, my sales person was the kindest, patient, and most professional person I have ever encountered when purchasing a car! She did not come across with the promises and sales lingo. She was candid but caring. Michelle and Joe in Finance worked their magic and were also very enthusiastic, positive but honest, no promises, but everyone worked hard to get me into my new car. You guys are the best. Thanks so much! I love LaFontaine Dearborn! Oh, and I love my new Honda Fit. Yeah! More
I worked with Tony Falzetta on the purchase of a new 2013 CR-V. I was referred to Tony and we corresponded via e-mail on a variety of topics, because I was not able to easily visit the dealership. Tony was CR-V. I was referred to Tony and we corresponded via e-mail on a variety of topics, because I was not able to easily visit the dealership. Tony was always prompt in responding to my inquiries and thorough in his explanations and comments. Tony remained interested in my needs and stayed with the conversation over an approximate 60 day period, without needlessly pushing to either sell the vehicle or losing interest. Tony has the experience to know that thoughtful and courteous conversations will result in a potential customer buying the right car for the right reasons. I would recommend Tony as a salesman to seek out at LaFontaine Honda. More
I wanted to purchase two new rear tires for my Pilot. However, my intent was to make an appointment for for the following week. One rear tire was low, and after filling it with air, the air began to 'ooz However, my intent was to make an appointment for for the following week. One rear tire was low, and after filling it with air, the air began to 'ooze' out! This turn of events meant a visit to your service department a week early, without an appointment. No problem! I had my oil changed and two new tires! As always, I had fast, friendly, quality service from the excellent, if not Awesome Staff in your Service Department. I have had many experiences at other non-Honda dealers in my years of driving. I can say that I could never compare them to the wonderful folks at Honda. More
Hello bellow is a letter that I sent to Mike LaFontaine owner of dealership informing him about the excellent experience that Ha Parrinello provided me as my new car sales person. Mr LaFontaine, I w owner of dealership informing him about the excellent experience that Ha Parrinello provided me as my new car sales person. Mr LaFontaine, I would just like to take a moment of your time to inform you of my latest vehicle purchase from LaFontaine on December 3, 2012. I am a return customer and have bought several vehicles from your Honda dealership because of the great service I received over the years with this being my best experience. I decided to buy another Honda and my decision was greatly influenced by knowing I could return to your Honda dealership and once again receive the expeditious direction from Ha Parrinello. When the Honda car I considered buying would not meet my needs, I was delighted to learn from Ha that she would be able to brokerage purchasing another brand car through your network of dealerships. Ha did a great job contacting your Chevrolet Dealership in Dexter and worked with Jeremy Phelps. The purchase that I made of a 2013 Malibu went extremely well. Their efficient correspondence resulted in a smooth transaction, and purchasing was a pleasure. The two gentlemen who transported my new car from Dexter also did a great job and were very friendly. The documentation that Jeremy provided to complete the sale was offered in an efficient, timely manner. I was very pleased with his help. Ha Parrinello is an outstanding, kind salesperson and once again provided excellent service. I am very happy, satisfied customer with the help Ha gave. Having been a long term Dearborn resident I will definitely recommend my contacts meet with Ha for help with purchase of a vehicle. Thank you to your staff that treats clients to feel like family. My thanks to you for providing LaFontaine Dealerships that truly give; “ The Family Deal.” Sincerely, More
Ha was exceptional during the entire process of purchasing a vehicle from this dealership. She found the exact vehicle I wanted and when it came time to deliver the vehicle she was exceptional in purchasing a vehicle from this dealership. She found the exact vehicle I wanted and when it came time to deliver the vehicle she was exceptional in the delivery as well. More
The staff here was very helpful and friendly especially Michael and Dean. They made sure that I was 100% satisfied with my experience. This was my first car I have leased so I didn't know too much about it Michael and Dean. They made sure that I was 100% satisfied with my experience. This was my first car I have leased so I didn't know too much about it all. They both made sure They answered all my questions and left me feeling very comfortable with my decision to lease from La Fontaine Honda. More
We have been buying / leasing our vehicles from We have been buying / leasing our vehicles from Lafontaine Honda in particular from Dan for years now. Within the past week we leased two vehicles ( We have been buying / leasing our vehicles from Lafontaine Honda in particular from Dan for years now. Within the past week we leased two vehicles (Civic & Pilot) from Lafontaine with the assistance of Dan. Once again Dan went above and beyond in providing us service. Dan has made buying vehicles a pleasurable experience and I can say Lafontaine has a customer for life because of the way Dan has treated me and my family. LaFonatine's slogan is The Family Deal and I can honestly say Dan treats us like family not just customers. We are very thankful to be able to work with Dan and look forward to continuing our relationship. Jack and Trina L. More
Have been looking for a car so several months. Went to Lafontaine Honda over the 4th of July weekend and was helped by Victor R. He went to bat for me, helped me tremendously, and I highly recommend anyon Lafontaine Honda over the 4th of July weekend and was helped by Victor R. He went to bat for me, helped me tremendously, and I highly recommend anyone looking for a good, reliable car to go see Victor at LaFontaine. I also had help from Michelle getting my car financed. She also was so helpful, kind, and professional. I would give LaFontaine Honda a *****5 star rating 5 being the highest. Can't go wrong w/ Victor, Michelle, or LaFontaine for that matter. More
Courteous and friendly salesperson.answere all the questions in detail and to the satisfaction of the customerThe manager and the accounting persons were not pushy or demanding..location of the dealer questions in detail and to the satisfaction of the customerThe manager and the accounting persons were not pushy or demanding..location of the dealership is excellent and centrally located More