LaFontaine Honda

I experienced excellent customer service. The vehicle that I requested was presented to me in a timely manner. My sales person went over and above to educate me on some of the newer options that Honda no that I requested was presented to me in a timely manner. My sales person went over and above to educate me on some of the newer options that Honda now offers. More

Let me just say kudos to LaFontaine Honda in Dearborn, MI., and especially to our sales professional, Ha Parinello, and Finance Manager Joe Neff. Both were such a joy to work with, and they made finding MI., and especially to our sales professional, Ha Parinello, and Finance Manager Joe Neff. Both were such a joy to work with, and they made finding the right car such an easy and positively pleasant experience. My husband and I found ourselves in a bit of a crisis, needing a new car late on a Saturday afternoon so he could get to his new job that coming Monday morning. Thank goodness for LaFontaine... especially Ha Parinello, who helped us resolve the crisis in record time! She is just such a nice, sweet, professional person who really had our best interest at heart, and bent over backwards to help us! This was my second Honda from Lafontaine, and specifically from Ha. I am definitely a return customer and will recommend LaFontaine and Ha to all my family and friends. More

Ha, I believe is the only one, who knows the products she sells. She successfully fought for me to get my speedo replaced when the car was 3 months old with 2000 miles. Other dealers said they would she sells. She successfully fought for me to get my speedo replaced when the car was 3 months old with 2000 miles. Other dealers said they would not replace it since, they did not know the miles.DUH!!! I only buy on price. She has given me the best prices on 5 cars. Don't waste your time with other dealers. VH was obnoxious, TH was difficult to get an out the door price and could or would not quote equal car, SH pretty much gave up when they knew I was dealing with LF. SH was upset because their last 5 quotes were higher than LF so that's why they did not get the business. So, go to LaFontaine and ask for HA. It is too much stress to deal with other dealers selling the same product. Others blow their horn about how "great" their service dept is. Buy a Honda and you will not need service. I'm on my 4th Honda and highly recommend HA at LaFontaine for any new car. More

Buyers Beware! Manager tried to swindle us on the trade in value of our vehicle by over $5,000 (KBB) We were referred to the dealership through a Costco "discount" program. Any discounts are apparently in value of our vehicle by over $5,000 (KBB) We were referred to the dealership through a Costco "discount" program. Any discounts are apparently made up by reductions trade in values. A complete waste of time and energy. More

Ha is a great salesperson and she did everything possible to get me a car and made the transition easy. She is very friendly and kept me informed every step of the way. to get me a car and made the transition easy. She is very friendly and kept me informed every step of the way. More

My family has been returning to Ha Parrinello, for very many years now, possibly close to a decade. This was my second experience with Ha and both times she's been really wonderful. I am not a seasoned c many years now, possibly close to a decade. This was my second experience with Ha and both times she's been really wonderful. I am not a seasoned car shopper, so she's really helped point out some beneficial features that I wouldn't have even noticed that fit in well with my lifestyle, and I got a nice feeling that she wouldn't let me settle until the right option was chosen. I'm looking forward to working with her again as soon as my 3 year lease is up. More

Tamika Thomas was such a breath of fresh air for a car salesperson! She was not only friendly and knew her products, but also the right combination of gentle persuasion and knowing when to back off. I h salesperson! She was not only friendly and knew her products, but also the right combination of gentle persuasion and knowing when to back off. I hadn't been in a dealership in 13 years and I did not relish dealing with a pushy salesperson who had to make numbers for end of the month. I never got that feeling from Tamika. She accepted my statement that I wanted to look at a competitor's product and crunch numbers on my own. She checked in with me on a timely basis and I appreciate her professionalism. I will definitely recommend her to anyone I come across shopping for a new vehicle. More

Ha was friendly and hardworking. She listened to me and met my needs immediately. Ha went over and beyond as far as I am concern to answer my questions and to ensure that I was able to get the vehicle of met my needs immediately. Ha went over and beyond as far as I am concern to answer my questions and to ensure that I was able to get the vehicle of my choice. More

After setting me up with several cars to test drive, I finally decided what I wanted to lease and my salesperson went to great length to find the exact auto of my choice. Once the car was on the lot she h finally decided what I wanted to lease and my salesperson went to great length to find the exact auto of my choice. Once the car was on the lot she helped me in ordering the accessories to make me happy. Also, my experience with LaFontaine goes back some six or seven years. I definitely know what I'm getting from this dealership. More

Signed contract for vehicle with 15,.000 miles, recieved bill showing contract shows 12,000 miles and Mr. Bobby Adams has failed to retuned call or set up appointment to discuss this problem..He states that bill showing contract shows 12,000 miles and Mr. Bobby Adams has failed to retuned call or set up appointment to discuss this problem..He states that theorectically I am stuck with a contract that I dont agree with, and after 21 days I still do not have a copy of. He states that there is no boss at dealership I can talk to and that I can not come in an talk to finance manager, Mr. Dan LaFontaine who sold me the car, Mr Adams my supposed saleperson and I feel that he has no concern for me and my feeling that I have been violated and disrespcted now that you have a signed contract that I do not have a copy of or agree with. More