LaFontaine Honda

Picked Ha for my salesperson because of her sensitivity to her customers. Gave her a price I wanted to pay and went home to wait for her call. Short time later deal was done. No tricks or back and forth to her customers. Gave her a price I wanted to pay and went home to wait for her call. Short time later deal was done. No tricks or back and forth negotiations. Happy with the outcome. More

The overall environment at this dealership is very friendly and laid back. No one is constantly looking over your shoulder and bugging you. I enjoy that. I have leased three cars here and have worked friendly and laid back. No one is constantly looking over your shoulder and bugging you. I enjoy that. I have leased three cars here and have worked with Ha each time. She is a pleasure to work with. Very understanding and she truly listens to you. Will continue to purchase cars here for me and my family. More

Ha P. was very professional and provided an outstanding service. I was very impressed by the service. I even called the dealership the next day of my purchase to let Ha P. know how good I felt during the e service. I was very impressed by the service. I even called the dealership the next day of my purchase to let Ha P. know how good I felt during the entire process. Commendable service. More

Friendly, knowledgeable, and informative. I'm a Costco member and enjoy the fact that I don't have to drive 25 miles like I did when i purchased my first Honda thru the auto club Costco member and enjoy the fact that I don't have to drive 25 miles like I did when i purchased my first Honda thru the auto club More

Ha was fast, personable, and efficient. Great to work with! I feel like the dealership really appreciated my purchase. Will return for any future purchases. with! I feel like the dealership really appreciated my purchase. Will return for any future purchases. More

VERY BAD CUSTOMER SERVICE. AVOID !! I went to the VERY BAD CUSTOMER SERVICE. AVOID !! I went to the dealership after talking to Costco representative as I wanted to lease Honda Accord through Costco A VERY BAD CUSTOMER SERVICE. AVOID !! I went to the dealership after talking to Costco representative as I wanted to lease Honda Accord through Costco Auto Program. I set up an appointment with the sales rep. and I reached the dealership on time. The sales rep. was busy with another customer and he was cordial enough to guide me to a different rep named Mr. Salama Almardaa. I told Mr. Almardaa that I wanted to know the numbers part as I was told by the Dealership rep earlier that they can not disclose Costco Pricing on the phone which kind of made sense. The rep insisted that I should test drive the vehicle first and then we can discuss the numbers part. I did the test drive and when he came to numbers he started asking me time and again that if you like the car will you drive one home today ? I kept on asking him why don't you tell me the numbers first and then I will make up my mind. The sales rep said that the numbers can change anytime and I don't know whether it will be $30 or $40 higher the next day. Till this point I never got the numbers. As a customer and as a Costco member I did all those steps that were required to know the numbers and the only reason of me driving to the dealership miles away was just because of the numbers. In the end I asked him at least if he can tell the numbers as of today. I get a simple hand written blown out note explaining nothing. No mention about the terms, offers or breakups. Very Displeased and I don't think this is the customer service that one should deserve. More

My wife and I have been customers of La Fontaine for years leasing cars. (HA) was our first salesperson and continues to be our contact. She is exemplar -- Never had a problem with La Fontaine. years leasing cars. (HA) was our first salesperson and continues to be our contact. She is exemplar -- Never had a problem with La Fontaine. More

The best dealer, friendly ..he can explain everything in detail..knows what his job is, fast and efficient .I am pleased with his actions, He is perfect for the job like dealer... I had an experience in detail..knows what his job is, fast and efficient .I am pleased with his actions, He is perfect for the job like dealer... I had an experience with bad behavior dealers and unlike them, Dean is the difference he is a very good More

From Day 1 Ha was wonderful to work with, and we could not be happier with our choice of vehicle and dealership for this major purchase. Ha was always very responsive to our questions, and patiently discu not be happier with our choice of vehicle and dealership for this major purchase. Ha was always very responsive to our questions, and patiently discussed options with us, pricing, and ran through the different scenarios. She was also very knowledgeable about the different vehicle models and features. We will certainly be returning to LaFontaine Honda for our next vehicle purchase and will tell our friends and family about our great experience with Ha Parrinello! More

Our first inquiry for a car from Lafontaine Honda was answered by Ha Parrinello who turned out to be the most pleasant, courteous and honest car sales person that we ever talked to. Over the phone we gav answered by Ha Parrinello who turned out to be the most pleasant, courteous and honest car sales person that we ever talked to. Over the phone we gave Ha the features of the car that we were looking for. She promised to call us back and she made good on her promise. Ha called us back to inform us that she found a car for us in the color that we wanted and that it was in stock. She also gave us her honest price. So we went to the Lafontaine dealership on Telegraph Road in Dearborn to look at the car. The car was already prepped for delivery when we arrived at Lafontaine Honda. The rest was truly a no-hassle deal all the way. We finally met a car sales person that we enjoyed working with. Ha also worked real hard to make it possible for us to drive the car home that same night. Even though we did not get any free oil changes similar to what that other dealers offer, we are still happy to recommend Ha and her dealership to our friend and relatives. Ha Parrinello is an outstanding and a model sales person. Ha is truly a great asset to the Lafontaine Honda dealership. More