LaFontaine Honda

We went to Honda LaFontaine to buy our new Honda CRV. Ha was able to handle all our queries and made us feel very comfortable. I would like to thank Ha for all the great service she provided which helped us was able to handle all our queries and made us feel very comfortable. I would like to thank Ha for all the great service she provided which helped us to buy the new vehicle. She was extremely polite and friendly, she took extra pain to stay late after the store closure hours to explain all the features of the vehicle which was extremely helpful. Kris was able to get us a good deal for our trade in car. Thanks a lot to him also. Regards Aseem Mishra More

This is the place to buy or lease a car. The service is awesome from sales to financing. They make sure it fits your needs!!! awesome from sales to financing. They make sure it fits your needs!!! More

Went in for an oil change and added a tire rotation upon arrival. While a wait estimate was not given, I had a longer wait than expected which was about between 1.5-2 hours. Notes on my report/receipt were arrival. While a wait estimate was not given, I had a longer wait than expected which was about between 1.5-2 hours. Notes on my report/receipt were not explained. More

LaFontaine Honda Great place to do business. I am completely satisfied with my sales professional Ha P. and the entire staff. Thanks for all your hard work. Great place to do business. I am completely satisfied with my sales professional Ha P. and the entire staff. Thanks for all your hard work. More

Tony Falzetta is a good salesperson that doesn't have the backup I feel that he should have as a salesperson. He doesn't always have the answers but he does follow up with inquires. His supportive staf the backup I feel that he should have as a salesperson. He doesn't always have the answers but he does follow up with inquires. His supportive staff on the other hand are to busy, to follow up. Bob in collision has been sick for awhile, but your dealership still offer the Family Shield plans. Bob is the only one who takes care of this program. I feel sorry for other consumers beside myself who requires his services on any Family Shield contract. No one answers the collision phones. Where is your backup plan? The owner has not replied to busy to phone call. Michelle in business is to busy to followup on messages left on her machine. I just recently read some of the reviews on social media which are not good. I need to talk to whoever is in charge before a talk I decide another route. More

I bought a Honda accord sport 2014 in November 2013, I purchased Honda care and the family shield plan, which was an extra $3000, I got a few dents and scratches on my car that is cover by the family shie purchased Honda care and the family shield plan, which was an extra $3000, I got a few dents and scratches on my car that is cover by the family shield plan, they were all nice in getting me to buy this car with the extra coverage, now that I have to use it i'm getting the runaround I can't get in touch with nobody awful bad customer service, I talked to three different managers and I keep getting the runaround from them, I wish I had never bought my car from this place at first they was calling me every day to get me to buy this car now I can't get in touch with nobody, are not returning my phone calls, I was told that they have one person in the whole collision shop for all 4or5 dealerships that they own in the same block., I would like to get a refund but I can't get that, I would not recommend this place for service for anyone buying or getting there car serviced.. Go someplace else the Honda dealership on telegraph in Southfield off 12 mile is a good place.. More

Overall I am very pleased with the entire process. Ha Parrinello was knowledgeable and dedicated to all my concerns, Kris Purdy did a great job making sure I got the best trade in value for the car I bro Parrinello was knowledgeable and dedicated to all my concerns, Kris Purdy did a great job making sure I got the best trade in value for the car I brought in, Joe Neff made the mountain of paperwork quick and painless. I downgraded my rating for price only because I always want to pay less for things even when I am given an attractive deal. This staff at LaFontaine is great and I am glad I came here to buy. (note: I revised this to fix a typo so if this review appears twice I apologize : ) More

We've been very pleased with not only the service we received when purchasing our new vehicle but the service we've received following with regular maintenance and care. Thank you, David received when purchasing our new vehicle but the service we've received following with regular maintenance and care. Thank you, David More

Picked Ha for my salesperson because of her sensitivity to her customers. Gave her a price I wanted to pay and went home to wait for her call. Short time later deal was done. No tricks or back and forth to her customers. Gave her a price I wanted to pay and went home to wait for her call. Short time later deal was done. No tricks or back and forth negotiations. Happy with the outcome. More

The overall environment at this dealership is very friendly and laid back. No one is constantly looking over your shoulder and bugging you. I enjoy that. I have leased three cars here and have worked friendly and laid back. No one is constantly looking over your shoulder and bugging you. I enjoy that. I have leased three cars here and have worked with Ha each time. She is a pleasure to work with. Very understanding and she truly listens to you. Will continue to purchase cars here for me and my family. More