LaFontaine Honda
Dearborn, MI
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Very happy customer Ha was wonderful. I had no clue what I wanted and was at the dealership 4 times in one week test driving various makes and models. She was completely Ha was wonderful. I had no clue what I wanted and was at the dealership 4 times in one week test driving various makes and models. She was completely patient and helped me the whole way. If she didn't have the answer to a question she found it quickly. She did not push me and always considered my needs when recommending cars. LaFontaine allows cross selling so she was with me every step of the way. I ended up with a Sonata but thanks to Ha it was a very comfortable and well educated decision More
Great Experience Enjoyed working with Ha. She was very professional and knowledgeable about the product. No drama...we drove iaway in our new car in less than two hour Enjoyed working with Ha. She was very professional and knowledgeable about the product. No drama...we drove iaway in our new car in less than two hours after meeting Ha! She even helped setting up all the tech /phone programs. More
I made the right decision! I was referred to Ha from a previous customer of hers. The friend who referred me talked about how easy the process was for the last 2 vehicles he acq I was referred to Ha from a previous customer of hers. The friend who referred me talked about how easy the process was for the last 2 vehicles he acquired. I was fortunate enough to learn a lot about the vehicle (Civic) from my friend, who is a huge Honda advocate. I was excited to purchase a vehicle that I knew I could rely on, and would have a great ROI. When I arrived, Ha was very professional and calm. My favorite part about the initial interaction was that she listened to what I said I wanted out of the transaction, and did what she could to accomodate those desires. We ended up having a road block from our previous creditor (Chase), and Ha was crucial in resolving the issue. It took nearly two weeks for the issue to be resolved before I could get a vehicle, and Ha kept in contact with me through text message and phone calls as often as possible. She stayed late to look into the issue on more than one occassion. In the end, I was able to secure the price I was looking for, and am very satisfied with my purchase. I plan on buying Honda again when my current lease is up with Ford. Before this interaction with Ha, I went to another local Honda dealer. I left there feeling like they didn't have any care for my needs, and just wanted to sell me a car. I felt that at LaFontaine and with Ha, this was a partnership, forged from the beginning. On top of Ha's great service, the entire staff at this dealership was more than friendly. I had brief conversations with half the dealership. It was refreshing. I will refer friends and family to this dealership for sure. I have a lot of family that works for FMC, and this was a huge step to break the cycle. I'm not looking back! More
New Honda Lease My 2011 Honda Accord Lease was over and decided to go with the new 2014 Honda Accord EX from LaFontaine Honda. LaFontaine Honda sales professional Ha My 2011 Honda Accord Lease was over and decided to go with the new 2014 Honda Accord EX from LaFontaine Honda. LaFontaine Honda sales professional Ha Parrinello was very helpful in making the new lease deal go smooth and she was very informative on the new vehicle options and features. I would highly recommend the dealership and the Sales Professional Ha Parrinello for anyone looking for a new Honda. More
Great Price and Service I recently bought a 2014 Honda Accord at Lafontaine dealership and overall it was a great experience. Mr. Mike Royer is a great salesman and he was re I recently bought a 2014 Honda Accord at Lafontaine dealership and overall it was a great experience. Mr. Mike Royer is a great salesman and he was really nice and helpful to us. Price was very reasonable as well. If you ever visit Lafontaine Honda Dealership, you should look for Mr. Royer. More
Great Service Your service rep Dereck was the best I've ever dealt with. Price actually lower than quoted and finished on time. No surprises. Took time to give m Your service rep Dereck was the best I've ever dealt with. Price actually lower than quoted and finished on time. No surprises. Took time to give me all the answers I needed without trying to cover over anything. I will not deal with any other rep in the future. More
My experience with my Honda dealer Ha Parinello is, and has been our sales person at LaFontaine Honda for many years. She treats us as family and tries to get us the best deal she can Ha Parinello is, and has been our sales person at LaFontaine Honda for many years. She treats us as family and tries to get us the best deal she can that fits our budget. We don't worry about her giving us the best deal she can, because we trust her integrity. Just knowing that takes a lot of stress out of buying a car. She understands the products lines and has never failed to answer questions to our satisfaction no matter what we ask. I always recommend Ha Parinello to everyone looking for a new car. Jack and Jan Shirlin More
Wasn't looking for a new car I went to Lafontaine Honda for service on my 2011 Fit. I was not intending on purchasing a new car, but the customer service of your employees was ex I went to Lafontaine Honda for service on my 2011 Fit. I was not intending on purchasing a new car, but the customer service of your employees was exceptional. There was not pressure. I weighed the options, and I decided, why not buy a new car? More
Very Pleased Honda Owner Mr Dan LaFontaine and Mrs MIchelle Cafeo gave superior customer service. I will refer my family & friends to LaFontaine Honda in the future whenever t Mr Dan LaFontaine and Mrs MIchelle Cafeo gave superior customer service. I will refer my family & friends to LaFontaine Honda in the future whenever they need to buy/lease a car. More
Repeat Customer This is my third vehicle from this dealership, and my second from this salesperson, and I will keep going back! Ha is not only helpful and profession This is my third vehicle from this dealership, and my second from this salesperson, and I will keep going back! Ha is not only helpful and professional, but will do anything she can to answer any questions you may have. She did a great demo of all the wonderful new features on my car, and while waiting for it to be washed, she even became my 3 year old son's partner in crime, offering him crayons and playing with him. I will be back again when it's time for another new car! More