LaFontaine Honda
Dearborn, MI
Filter Reviews by Keyword
By Type
Showing 377 reviews
Ha ha, Ha! Ha was very expedient in processing our needs when it came to leasing two new Accords! Polite, succinct, focused, punctual, and able are all adjective Ha was very expedient in processing our needs when it came to leasing two new Accords! Polite, succinct, focused, punctual, and able are all adjectives one could use to describe her personality and abilities. I would recommend her to anyone looking to get into a new vehicle! More
My purchasing experience. Any car buying experience is a little bit discouraging. You always want more for your trade in, or a better deal on a vehicle your purchasing. This wa Any car buying experience is a little bit discouraging. You always want more for your trade in, or a better deal on a vehicle your purchasing. This wasn't going to happen this time. I'm buying the most affordable car in the Honda lineup and it's brand new. I was pretty much asking to pay top dollar for it. I really wanted this car and I decided to make it happen. Really wish I got a little bit more for my trade in, but I decided to go forward and just get the deal done. Dean and company did a fine job both explaining the situation completely and making it as painless as possible. I would do business with them again. More
Wonderful experience I wanted to lease a vehicle but wasn't sure what I wanted or could afford. I chose Lafontaine because my sales person was kind and courteous and lis I wanted to lease a vehicle but wasn't sure what I wanted or could afford. I chose Lafontaine because my sales person was kind and courteous and listened to what I wanted. I told her what I wanted on the vehicle and she let me test drive several. I was able to test drive a Honda CRV, a Toyota RAV4, and a Nissan Rogue. Being a very short person I needed a car with a seat that I could raise high enough to be able to drive comfortable and a dashboard that I didn't feel engulfed by. I went back to Lafontaine three times and did test drives all three times before I made my decision. I was even offered to take a vehicle home for a day to test drive to be sure the vehicle met my needs. I was shocked at how accommodating the dealership was and that certainly was a refreshing change. I had visited other dealerships and was just about dismissed because I wouldn't commit to a purchase on the spot. Ha Parrinello is a fantastic sales associate. She was able to get me more than a fair price for trading in my old vehicle. She took care of all the finance and insurance paperwork for me. She made leasing my vehicle so smooth and painless. She is very knowledgeable and made sure I knew everything about the car before I drove off the lot. My family was also very impressed with her and I think they will also be her future customers. I highly recommend leasing or buying through Ha Parrinello and Lafontaine. They treat you like family! More
My New Accord from LaFontaine Honda I am so pleased with my vehicle. Knowing that my lease was coming due in July, I had been reading about and watching TV ads for the 2014 Accord, so I am so pleased with my vehicle. Knowing that my lease was coming due in July, I had been reading about and watching TV ads for the 2014 Accord, so I knew the features I wanted, including the color. I requested exactly the car I wanted and Ms. Ha delivered that car at the best price ( I especially appreciate the rearview camera). My car handles beautifully and is so quiet. Ms. Ha is friendly, polite, patient, and very knowledgeable. She took the time to thoroughly go over the features of the Accord both during my initial visit and before I drove my new car from the lot, even entering my "favorite" phone numbers into the bluetooth system. She is an excellent sales representative. The forms were completed previously so the purchasing process was completed quickly. Everyone was very nice. Thank you Ms. Ha and LaFontaine Honda. More
Excellent sales representative We purchased a Honda Odyssey from Ha last May and could not have been more pleased. She is a top-notch professional who gets the job done and got us We purchased a Honda Odyssey from Ha last May and could not have been more pleased. She is a top-notch professional who gets the job done and got us a great deal and the vehicle that we wanted. It was a pleasure to deal with Ha and we would refer family and friends without hesitation. More
satisied Worked out a deal with Tony for a new CRV. We got a fair trade in for out 2012 Odyssey! My wife is very happy with her new car! Thanks Henry Worked out a deal with Tony for a new CRV. We got a fair trade in for out 2012 Odyssey! My wife is very happy with her new car! Thanks Henry More
Excellent Ha Parrinello is an excellent car dealer. She is very knowledgable and helpful to the overall needs of her customers! Our family drives Honda fore Ha Parrinello is an excellent car dealer. She is very knowledgable and helpful to the overall needs of her customers! Our family drives Honda forever!!! More
Always great service I have been working with Ha Parrinello for my last 3 vehicles. I have been given excellent service at the dealership-everyone is always friendly, pol I have been working with Ha Parrinello for my last 3 vehicles. I have been given excellent service at the dealership-everyone is always friendly, polite and helpful. Ha goes even farther, and gives a personal touch that I really appreciate when making big decisions about which car, how much I can afford, etc. There is never any pressure, and I am always impressed by her honesty and compassion. I have recommended LaFontaine, and Ha in particular, to friends who are looking for a new car. And I will certainly continue to do so. My latest experience was, as always, wonderful. More
crv purchase Costco provided the name of the dealership for Honda's...The sales dept. called me immediately, I met with Dean the same day, He was very Costco provided the name of the dealership for Honda's...The sales dept. called me immediately, I met with Dean the same day, He was very helpful, including a test drive of the CRV, as I had owned 3 Civics before, but not a CRV....He was very patient with our banking problem as Comerica put a long hold on our stock fund money, and we could not close when we had planned, Dean provided excellent customer service to me...He clearly explained the bonus that I could use to purchase accessories for my new car...I would return to him for a new car, However, Honda's last forever.......susan sackett More
Bad service Hello I had an appointment at the Toyota building to get my oil change today for my truck that I bought recently. First of all I had the appointment Hello I had an appointment at the Toyota building to get my oil change today for my truck that I bought recently. First of all I had the appointment at 12:30 I waited until 2:00 to get it done. I don't know if the oil change take hour and a half to be done, anyway maybe they were behind today which is fine and i understand that. But I came home parked my truck on my drive way I went out in like half an hour and it was leaking on the drive way, so now my drive way is missed up and i have to take a day off on monday to get it fixed, this is so inconvenient. I always take my other cars to the Honda building and never had this problem.. For any suggestions mrmoquasher@gmail.com More