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LaFontaine Honda
Dearborn, MI
379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 379 reviews
July 20, 2015
Above and Beyond The coordination between this dealership and others was astoundingly strong. In the same day, my old lease was picked up, and all affairs for my new l The coordination between this dealership and others was astoundingly strong. In the same day, my old lease was picked up, and all affairs for my new lease were in order. Ha and Sam were both crystal clear in regards to vehicle features, as well as all pertinent information related to a timely handover. In addition, the deal had to happen within a specific time frame. Ha was incredibly accommodating. Highly recommended! More
by daf57092
Employees Worked With
Sam
July 13, 2015
Great expectations were exceeded I was really pleased with the customer service and attention to detail provided by my salesperson Ha Parrinello. She was kind thoughtful and professio I was really pleased with the customer service and attention to detail provided by my salesperson Ha Parrinello. She was kind thoughtful and professional. Overall it was a great expericence. More
by Honda guy
Employees Worked With
Ha Parrinello
July 07, 2015
oil change Lafontaine honda has a friendly staff and I haven't had a bad experience yet. I actually drive out of my way to this location due to the good treatme Lafontaine honda has a friendly staff and I haven't had a bad experience yet. I actually drive out of my way to this location due to the good treatment I receive. Thanks Lafontaine honda and keep up the good work. Please forgive me for forgetting the serviceman name but he was very professional. More
by ms n
Employees Worked With
Logan Schaffer
July 04, 2015
Unfriendly I was not happy with their service. Before they send you their survey they asked you to call them about if you won’t be able to you them excellent se I was not happy with their service. Before they send you their survey they asked you to call them about if you won’t be able to you them excellent service points. If you tell them that you won’t be able to give them excellent points. They will not send you any survey. I learnt that don’t tell them if you won’t be able to give them excellent scores. Just tell them send it and take the survey how you felt about the service. More
by jkgill83
Employees Worked With
n/a
June 25, 2015
Another great experience!!! Recently leased a new CRV at LaFontaine Dearborn. It was our third time in dealing with Ha. She makes the car experience enjoyable. She spent a lot Recently leased a new CRV at LaFontaine Dearborn. It was our third time in dealing with Ha. She makes the car experience enjoyable. She spent a lot of time with us and got us a good deal. Then she delivered the car to our home and picked up two vehicles we were turning in. At our home, again she spent a lot of time with us showing and teaching the different features that were new to us. We drive a long way to the dealership but it is worth the drive to deal with Ha. Thanks to Ha. More
by gary 95123
June 05, 2015
Great dealership Great car buying experience. Dealt with Ha...she was very knowledgeable and helpful and very low pressure. Would buy again from her in a heartbeat. Great car buying experience. Dealt with Ha...she was very knowledgeable and helpful and very low pressure. Would buy again from her in a heartbeat. Thanks Ha, you are the best! More
by Hertz
April 30, 2015
A very nice experience.. Dealing with Ha was a very nice experience and she was very well versed on the car we wanted. She took a lot of time to get our old car checked out a Dealing with Ha was a very nice experience and she was very well versed on the car we wanted. She took a lot of time to get our old car checked out and turned in so we could lease the new car. She helped make the deal go smooth and we left with the car we wanted. We have been dealing with this dealer for our cars for quite a while and will return when it is time for a new car. Ha was very nice and we would enjoy working with her again. Jim & Edie Norvell More
by ejnorvell
April 27, 2015
Required a visit to get pricing Jonathon Falcon's response to my internet inquiry was quick and professional. However once they connected me to a sales person they would not provide Jonathon Falcon's response to my internet inquiry was quick and professional. However once they connected me to a sales person they would not provide pricing information via email or over the phone. Their dealership was several miles away and this was inconvenient. Many other Honda dealerships will work with you on-line (Page Honda and Brighton Honda to name two). They also claimed to be able to provide a Costco discount but Costco did not have them on their list. They still seem stuck in the 1980's from a sales standpoint More
by CarBuyer
Employees Worked With
Jonathon Falcon
April 14, 2015
Ha is the best!!! We have purchased our last 4 cars from Ha. She goes above and beyond. She is low to no pressure and makes the experience of car buying much better! We We have purchased our last 4 cars from Ha. She goes above and beyond. She is low to no pressure and makes the experience of car buying much better! We are planning to move but we know that when it is time to get our next vehicle, we will make the trip and see Ha. - Mike and Tracy Beck More
by mikeandtracy423
April 14, 2015
Recall service Took my 05 Odyssey in for service b/c of a recall on fuel pump cover. 1st time using a Honda dealer. The service at LaFontaine met my expectations, Took my 05 Odyssey in for service b/c of a recall on fuel pump cover. 1st time using a Honda dealer. The service at LaFontaine met my expectations, which were high b/c of how I view Honda as a company. Logan the customer service person was very helpful and promised that if I couldn't get a ride back to the dealership, that he would pick me up personally to retrieve my vehicle. The work was done quickly for no charge, and they didn't try to sell me anything. I was impressed. More
by SouthwestJeff
Employees Worked With
Logan Schaffer
