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LaFontaine Honda

Dearborn, MI

4.5
377 Reviews

2245 South Telegraph Rd.

Dearborn, MI

48124

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Showing 377 reviews

September 18, 2015

Great Experience ! Our salesperson was Ha Parrinello. The dealers price is good .Our salesperson was friendly ,accommodating, approachable & knowledgeable .She made sure that we know the different car f More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ha Parrinello
Sep 21, 2015 -

LaFontaine Honda responded

Hi Ginger! Glad to hear about your great experience with Ha! We are not happy to hear that the other employees you met were not friendly! That is not acceptable. I will be sure to pass along your message to our managers to make them aware of this problem. We are very sorry. Thank you for letting us know. Enjoy your new ride! - Shelbi P.

September 10, 2015

Enjoyable Experience My first car buying experience at LaFontaine Honda. My salesperson was Ha Parrinello. My previous car buying experience was in 2003. Overall, I was ve More

by theFinn
Recommend Dealer
Yes
Employees Worked With
Ha Parrinello
Sep 14, 2015 -

LaFontaine Honda responded

Hi! Couldn't be happier to know that Ha and Kris provided you with such a great experience that you wouldn't hesitate to recommend us to family and friends! I have already passed along your wonderful message to Ha, Kris and the entire team, letting them know how happy you are. Enjoy your new ride and welcome to the family. - Shelbi P.

September 03, 2015

Great Experience! I knew I wanted a Honda. Ha at LaFontaine was able to find me the car I wanted. She also made sure the transition from my old lease to my new lease wa More

by hondasparty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2015 -

LaFontaine Honda responded

Hi! We are so glad that Ha was able to find you the car you wanted, and made the transition from your old lease to your new lease as smooth as possible. I have already passed along your review to Ha and the entire Honda team. We appreciate you taking the time to leave us such a great review. We appreciate it. - Shelbi P.

September 02, 2015

Very Good Experiance No issues with deal or delivery process of vehicle, but your new car cleanup is not very good. I explain better further down the review. More

by Darryl Sciba
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Neff
Sep 03, 2015 -

LaFontaine Honda responded

Hi Darryl. We are glad that the purchase process went great with Ha and Joe, but we are not happy to hear about the detailing of your vehicle. I have passed along your message to our managers to make them aware of the problem! Someone will be reaching out to you shortly. Thank you, Shelbi Polidori. Customer Relations. LaFontaine Automotive Group.

September 01, 2015

Sales experience we were very happy with our sales experience and particularly with sales person.This has been our sixth purchase of new car from this dealership in t More

by Iqbal1921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Neff
Sep 02, 2015 -

LaFontaine Honda responded

Hi! Six cars and counting is incredible and we can't thank you enough for coming back again and again to see us! I have already passed along your message to Ha and Joe, along with the entire team letting them know how happy you are with all of your experiences! We can't wait to see you again! - Shelbi P.

August 21, 2015

not very satisfied I brought in my car for a checkup and the people working on the cars are great ,my only problem was with the actual wokers inside the dealership. The More

by rvanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
other
August 15, 2015

Salesperson Pleasant, personable, knowledgeable and efficient. Loved my interaction with Ha Parrinello and would recommend her and the dealership in the future t More

by Bernie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Adams, Joe Neff, Ha Parrinello
Aug 17, 2015 -

LaFontaine Honda responded

Hi Bernie! We are glad to hear that you would recommend Ha and the entire staff to friends and family! I have already passed along your message to her and the entire team, letting them know how satisfied you are with your experience. Come say hi again soon! - Shelbi P.

July 20, 2015

oil change My visit for an oil change was VERY pleasant. Wade was my service employee. He was great! He was pleasant, cheerful, informative and polite. I saw More

by jeri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Babbitt
Jul 20, 2015 -

LaFontaine Honda responded

Hi Jeri! We are so glad that your service visit was pleasant and done in a timely manner. I will make sure to pass along your message to Wade and the service team. Thank you for driving the distance to come see us! We look forward to seeing you again soon. - Shelbi P.

July 20, 2015

Above and Beyond The coordination between this dealership and others was astoundingly strong. In the same day, my old lease was picked up, and all affairs for my new l More

by daf57092
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 21, 2015 -

LaFontaine Honda responded

Hello! We are pleased to hear about your wonderful experience with Ha and Sam! So glad that your shopping experience was coordinated so well that you were in and out in a new vehicle, all in the same day! I will be sure to pass along your message to Ha, Sam and the team. Thank you for taking the time to leave us such a great review. We enjoy hearing what you have to say. Can't wait to see you next time! - Shelbi P.

July 13, 2015

Great expectations were exceeded I was really pleased with the customer service and attention to detail provided by my salesperson Ha Parrinello. She was kind thoughtful and professio More

by Honda guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ha Parrinello
Jul 14, 2015 -

LaFontaine Honda responded

Hi! It's great to hear that your expectations were exceeded and that you had a great experience with us. I will make sure to pass your message onto Ha and the team! Thank you for taking the time to leave such a wonderful review. We appreciate it! - Shelbi P.

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