LaFontaine Honda
Dearborn, MI
Filter Reviews by Keyword
By Type
Showing 379 reviews
Great experience -- they made the whole process easy I purchased a new Odyssey from Lafontaine Honda. Ha Parrinello was my salesperson. I feel she went the extra mile for me -- she stayed past closing th I purchased a new Odyssey from Lafontaine Honda. Ha Parrinello was my salesperson. I feel she went the extra mile for me -- she stayed past closing the first time we met to discuss purchase options with me. She helped me locate a vehicle with the features I wanted (she has to arrange a dealer trade). She kept me well informed through my entire purchase process and completed all details in a timely manner as promised. I would highly recommend her. I also obtained valuable information and assistance from Jim Slater who is the used car manager and Joe Neff who works with finance. More
Team Perfection LaFontaine Honda has assembled the perfect team of people to sell and service your car. Our most recent purchase was a used Ridgeline. Ha Parrinel LaFontaine Honda has assembled the perfect team of people to sell and service your car. Our most recent purchase was a used Ridgeline. Ha Parrinello (you'll love her!) put considerable time and effort into assuring we found the perfect vehicle. Jim Slater put together the perfect combination of selling price and generous trade-in allowance. Tim Dailey provided parts procurement perfection in getting us the accessories we wanted to customize our Ridgeline. Wade Babbitt got the Ridgeline into service instantly for perfect installation and service. This is teamwork perfection! All of our expectations were exceeded. It doesn't get any better than this! More
Great Experience ! Our salesperson was Ha Parrinello. The dealers price is good .Our salesperson was friendly ,accommodating, approachable & knowledgeable .She made sure that we know the different car f The dealers price is good .Our salesperson was friendly ,accommodating, approachable & knowledgeable .She made sure that we know the different car functions. Other employees in that place are not friendly . More
Enjoyable Experience My first car buying experience at LaFontaine Honda. My salesperson was Ha Parrinello. My previous car buying experience was in 2003. Overall, I was ve My first car buying experience at LaFontaine Honda. My salesperson was Ha Parrinello. My previous car buying experience was in 2003. Overall, I was very happy with my experience at this dealership. Ha. was very knowledgeable and able to answer all my questions. There was never any pressure during the buying process and I appreciated working with a salesperson that conveys a sense of honesty and takes the time to listen to you and your needs. I'll also take a quick moment to mention my appreciation of how Kris Purdy made the final paperwork experience a relaxed and stress free time. I would not hesitate to recommend Ha and LaFontaine Honda to my family and friends. More
Great Experience! I knew I wanted a Honda. Ha at LaFontaine was able to find me the car I wanted. She also made sure the transition from my old lease to my new lease wa I knew I wanted a Honda. Ha at LaFontaine was able to find me the car I wanted. She also made sure the transition from my old lease to my new lease was problem free. I felt that I was listened to as younger shopper. I would recommend Ha and LaFontaine to my family and friends. More
Very Good Experiance No issues with deal or delivery process of vehicle, but your new car cleanup is not very good. I explain better further down the review. No issues with deal or delivery process of vehicle, but your new car cleanup is not very good. I explain better further down the review. More
Sales experience we were very happy with our sales experience and particularly with sales person.This has been our sixth purchase of new car from this dealership in t we were very happy with our sales experience and particularly with sales person.This has been our sixth purchase of new car from this dealership in the last 12 years.That in its shelf tells you why I have been giving my business to this dealership. More
not very satisfied I brought in my car for a checkup and the people working on the cars are great ,my only problem was with the actual wokers inside the dealership. The I brought in my car for a checkup and the people working on the cars are great ,my only problem was with the actual wokers inside the dealership. They were rude, and did not explain to me throughly how things work. They did not want to help me unles I agreed to potential fees,but i was explained that I could bring in my car for checkups with out fees ( I understand paying fees if needed , but can't understand why you cant check my car and inform me of any fees). I just feel dissapointed that I do not feel comfortable bringing in my car alone. Just wish that they could explain things better and be more kind. More
Salesperson Pleasant, personable, knowledgeable and efficient. Loved my interaction with Ha Parrinello and would recommend her and the dealership in the future t Pleasant, personable, knowledgeable and efficient. Loved my interaction with Ha Parrinello and would recommend her and the dealership in the future to friends and family. More
oil change My visit for an oil change was VERY pleasant. Wade was my service employee. He was great! He was pleasant, cheerful, informative and polite. I saw My visit for an oil change was VERY pleasant. Wade was my service employee. He was great! He was pleasant, cheerful, informative and polite. I saw a lot of cars in the entrance port when I arrived. I thought I would have a long wait. I was surprised when Wade came out in just a few minutes to say my car was ready. That extra touch meeting me at the car door and helping me in was sweet. We senior citizens love manners. I usually drive the distance to get my oil changes because of your service and informative car maintenance receipts. Thank you. More