LaFontaine Honda

Great experience once again! The sales and service department at LaFontaine Honda in Dearborn MI is without comparison in the metro-Detroit area. I shopped a CRV for over a year The sales and service department at LaFontaine Honda in Dearborn MI is without comparison in the metro-Detroit area. I shopped a CRV for over a year before taking the leap about a month ago. I traded in my 2012 Accord Special Edition - which I also bought from LaFontaine & LOVED for 5 years. I decided about a year ago to make the move to the CRV. During that time I visited the dealership a couple of times, almost bought a model end 2016, but waited until the time was absolutely right for me and purchased a 2017 CRV-EXL. During my shopping time, the staff at LaFontaine was always responsive, but not pushy. I had the pleasure to work with Don LaFontaine last summer, and bought from Ha Parinello 3 weeks ago. No one hounded me, bombarded me with "special deals", they let me take my time and exceeded my expectations. Ha brought in the exact color and interior I wanted, understood I still would test drive & would not commit until I was sure. She spent time with me running through the technology, setting up anything I asked for. This is a great dealership and their service department is without parallel. Another awesome experience at LaFontaine. My only regret is that I didn't find them 20 years ago! You just can't go wrong with this group. More

Awesome dean, you do an excellent Job your customer's Know they are in good hands thank you. The dealership treats you like family I always walk out feeling b dean, you do an excellent Job your customer's Know they are in good hands thank you. The dealership treats you like family I always walk out feeling better than when I came in and that means everything walking out with a smile on my face. Thanks, Lafontaine! More

Great salesperson Ha made every effort to make sure I had a positive purchasing experience. She did a great job with making sure I was buying the right car for my needs Ha made every effort to make sure I had a positive purchasing experience. She did a great job with making sure I was buying the right car for my needs. More

Best New Car Purchase Experience Ever I have been buying cars for many decades at other dealers; coming to Lafontaine Honda was the best decision I ever could make. I was fortunate to mak I have been buying cars for many decades at other dealers; coming to Lafontaine Honda was the best decision I ever could make. I was fortunate to make initial contact with Ha Parrinello, Sales Professional. Even though she was extraordinarily busy, she made me feel right at home. Over the next several days, we were in frequent contact with one another, and she always texted me back immediately, answering my many questions. She is friendly, efficient, knowledgeable about her product, and someone who NEVER allows you to feel you are being pressured. I would totally recommend her to anyone considering purchasing a Honda; you simply could not do any better. She worked in perfect synch with her sales manager, Mark Shankowski, who was also wonderful to work with. It marks the first time I left a dealer not feeling mentally exhausted from constant haggling back and forth. After purchasing the car, I DID feel like part of the family (like their commercials). We actually hugged one another (Ha and Mark). Due to their efficiency, I look forward to also working with the service department, hopefully having a long and friendly relationship with the Lafontaine group. This is the way all dealers should operate. More

Wonderful experience! While other dealerships try pressure tactics to sell you a vehicle, this wasn't the case with Dean. He was very easy-going and didn't pressure us to While other dealerships try pressure tactics to sell you a vehicle, this wasn't the case with Dean. He was very easy-going and didn't pressure us to make a decision. We felt very comfortable working with him and he made the whole experience a great one! More

Excellent experience My husband and I recently leased a Honda CR-V from Dean at LaFontaine. It was honestly one of the best 'sales' experiences I have ever had. Dean was k My husband and I recently leased a Honda CR-V from Dean at LaFontaine. It was honestly one of the best 'sales' experiences I have ever had. Dean was knowledgeable, thorough, attentive, and helped everything along with his lovely personality. This was the first time I had been able to choose my own car and so it meant even more to have such a good experience. I would highly recommend this dealership to friends and family. We will definitely be returning when we next need to replace a car. Thanks so much Dean! More

Lafontaine & Ha Parenillo= Great ! Ha Parenillo is an excellent sales person. Very Professional, very Caring, Very Trustworthy. She represents Lafontaine very well ! The Lafontaine Exp Ha Parenillo is an excellent sales person. Very Professional, very Caring, Very Trustworthy. She represents Lafontaine very well ! The Lafontaine Experience was great ! Keep up the good work! More

Great customer service I had a great buying experience Ha was wonderful and i would buy another vehicle from this dealership . The process was efficient and Ha did a great I had a great buying experience Ha was wonderful and i would buy another vehicle from this dealership . The process was efficient and Ha did a great job More

Always there when you need it the most!!! I've been coming to LaFontaine almost over a decade now. I've leased 2 cars from them. My daughter bought one from them and just recently bought my ot I've been coming to LaFontaine almost over a decade now. I've leased 2 cars from them. My daughter bought one from them and just recently bought my other daughter one. Mrs. Parinello always made me feel welcome and pretty much will give you 100% of her time to get and what fits your need the best. I wouldn't go anywhere else bar none. More

Worst experience Ever Never Ever believe these guys for buying your car. They'll make you fool like anything. Yesterday morning I got a call from one of their sales executi Never Ever believe these guys for buying your car. They'll make you fool like anything. Yesterday morning I got a call from one of their sales executive-Dean and he offered me an OOD price for Honda CRV 2017.The offered price was in my budget but just to make sure I asked him again. He sent an email mentioning that price as well as texted me the same price. Also he told me that this price is valid for yesterday only as it was last working day (Feb 28th). I drove all 1.30 hrs from Lansing and reached there, and then he said that price he gave by mistake. It's Crazy. He was lying straight on my face. I complained to his manager and he was defending him as if it's my mistake. While we were discussing this guy was giving crook smile as if it is daily routine to him. Please beware; I don't want your day to be ruined as well as car buying experience. More