LaFontaine Honda
Dearborn, MI
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Purchased 2017 Honda Accord ELX Ha was a wonderful salesperson. She was patient with my purchase, which took 9 months. We test drove a civic and an accord. Ha followed up with me via Ha was a wonderful salesperson. She was patient with my purchase, which took 9 months. We test drove a civic and an accord. Ha followed up with me via text and email, to remind me of offers and upcoming sales. I never felt pressured to make the purchase, and that is important to me because I also work in sales. I have had my new car for 6 days and couldn't be happier. Thank you, Ha, and the rest of the team at LaFontaine Honda of Dearborn. More
Great service. No pressure. Worked with Ha to purchase my new vehicle. She went above and beyond to make sure I had a great experience. Never felt pressured or rushed. Worked with Ha to purchase my new vehicle. She went above and beyond to make sure I had a great experience. Never felt pressured or rushed. More
Very friendly, competent and efficient The staff, especially Dean, was very friendly and cordial. They provided information and services in a timely manner. It is a great showroom to go to The staff, especially Dean, was very friendly and cordial. They provided information and services in a timely manner. It is a great showroom to go to for all Honda services. More
Simple and easy Great value for my trade in and easy to work with - made the job of buying a new car very simple and straightforward. Working with Ha and Mark was Great value for my trade in and easy to work with - made the job of buying a new car very simple and straightforward. Working with Ha and Mark was a great experience - would buy from them again. More
My new Honda Odyssey purchase I bought my new 2017 Honda Odyssey from Ha Parinello is an excellent sales person. She had great follow-through. She had a wall full of awards and I I bought my new 2017 Honda Odyssey from Ha Parinello is an excellent sales person. She had great follow-through. She had a wall full of awards and I could see why she did... More
I have had the greatest experience at La Fontaine dealership My saleswoman Ha Parrinello made my experience so easy, she took time to meet my personal needs to my vehicle, she took her time going over the detail My saleswoman Ha Parrinello made my experience so easy, she took time to meet my personal needs to my vehicle, she took her time going over the details of my vehicle. I would highly recommend this dealership. Also, Mark Schankowski, sales manager who also took great care of my needs. I will highly and will always recommend them. More
They went above and beyond! I was looking to purchase a 2017 CRV -and trade in my 2013 CRV. I went to both Lafontaine and Suburban Honda! Lafontaine went above and beyond - offe I was looking to purchase a 2017 CRV -and trade in my 2013 CRV. I went to both Lafontaine and Suburban Honda! Lafontaine went above and beyond - offered me what I wanted for my trade- gave me a bigger discount than Suburban - threw in wheel locks- threw in paint protection with a warranty- threw in 3 free oil changes and 3 free tire rotations! Suburban Honda said if I wanted the amount I requested fir my trade in the car better come in with no wear and tear- needing nothing but an oil change and my credit rating needed to hit 800! Suburban Honda didn't make any concessions to sell me a car where Lafontaine bent over backwards to make me a new customer of theirs! My sales lady Ms. Parrinello and sales manager Mark were great to deal with! Their friendliness and generosity with all the extras they threw in made it a pleasure making the drive to Dearborn from Southfield Mi. If you're thinking of going to Suburbsn Honda I would suggest you don't waste your time and just go to Lafontaine! You'll be glad you did! More
Outstanding Customer Service It means a lot when you can ask questions and have them answered with a smile. Thank you Dean and Rod for being so kind. It means a lot when you can ask questions and have them answered with a smile. Thank you Dean and Rod for being so kind. More
Excellent customer service!!! Dean Snell was a very good salesmen. He was very informative and new his job. He didn't pressure us into anything. He let us make our decision. I Dean Snell was a very good salesmen. He was very informative and new his job. He didn't pressure us into anything. He let us make our decision. I would highly recommend him and the dealership to anyone looking for a vehicle. We purchased used and liked the fact that we were able to see everything that was done to the vehicle to have it put on market to sell. More
Wonderful Experience My experience with LaFontaine Honda was incredible. I inquired about the Honda Accord Sport SE online and received a response from Dave Snell immediat My experience with LaFontaine Honda was incredible. I inquired about the Honda Accord Sport SE online and received a response from Dave Snell immediately. I loved the option to text inquiries. That same evening I visited he dealer and left with my new car and the payment was under my budget. I would definitely recommend this dealership to friends and family. More