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LaFontaine Ford of Grand Rapids
Grand Rapids, MI
170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 21, 2024
Rob was fantastic as our salesman, as was entire staff .
Found the perfect car for us.
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by fleser7982
Employees Worked With
Rob Van Horn Jordan Rivera.
September 13, 2024
Very poor customer service!
!!! Earlier this year purchased a 2022 Explorer to tow a small camper trailer and was told by the salesperson that it had a 5000# towing capacity. I h
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by unhappycamper
Employees Worked With
Eric Berti
September 05, 2024
Great experience working with Eric Berti.
Ordered a Ranger Pickup and Eric kept me up to date on mfg schedules. Very good communications and willing to find answers to my questions. No non
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by Scott Siegel
Employees Worked With
Eric Berti
