LaFontaine Ford of Grand Rapids

Pat Kelly always helps us out. He finds the best set-up for our children's vehicles and ours. Thank you Pat! He finds the best set-up for our children's vehicles and ours. Thank you Pat! More

Pat Kelly is great person to work with and goes about the process with ease. He treated us like person not just someone.to sale to. The young lady in finance was very friendly and walked us through process w process with ease. He treated us like person not just someone.to sale to. The young lady in finance was very friendly and walked us through process with ease. More

Garrett helped coordinate my test drive when I came in from out or town, found answers to all my questions through the process, and arranged to have the car delivered to my house out of the area. Other s from out or town, found answers to all my questions through the process, and arranged to have the car delivered to my house out of the area. Other staff were also able to help answer my questions (I ask a lot of them) More

Sales staff treated my family with respect throughout the entire process and at no point became pushy. They were respectful of our needs with our trade-in and did a great job in make sure the deal could be entire process and at no point became pushy. They were respectful of our needs with our trade-in and did a great job in make sure the deal could be made. I would recommend shopping with LaFontaine Grand Rapids. More

Very friendly sales and staff, Emily (my sales lady)went above and beyond to find me the vehicle I was looking for, very pleased with my purchase! above and beyond to find me the vehicle I was looking for, very pleased with my purchase! More

The vehicle was as described to me over the phone and the test drive verified driveability and condition (however I did miss that the driver's power door lock doesn't work). Negotiated a fair deal which was test drive verified driveability and condition (however I did miss that the driver's power door lock doesn't work). Negotiated a fair deal which was fairly painless. They delivered it which was a huge plus. I would consider this dealer again for future automobile purchases. More

I have three cars, and always get great service at LaFontaine Ford of Grand Rapids. I recently had a blinker replaced on my Mustang, I waited only a short time, and I was all set to leave with my blin LaFontaine Ford of Grand Rapids. I recently had a blinker replaced on my Mustang, I waited only a short time, and I was all set to leave with my blinker repaired. Great service also from Drew at the service desk! More

I have been a customer for several years. I do not like the change for getting my oil changed. I like staying in my car while it's being serviced. I do not like the change for getting my oil changed. I like staying in my car while it's being serviced. More

Team got me right in and fixed my truck so I wasn't stranded over the weekend. I really appreciated the manager and the tech's jumping right in. stranded over the weekend. I really appreciated the manager and the tech's jumping right in. More