LaFontaine Ford of Grand Rapids
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 177 reviews
I did not go here in person, the vehicle was delivered to me as the deal was done at another LaFontaine location. The Grand Rapids team for the leasing process was great. Very friendly, very professional and me as the deal was done at another LaFontaine location. The Grand Rapids team for the leasing process was great. Very friendly, very professional and pretty efficient. Andrew Taranto has been absolutely amazing to work with and definitely a key player in me continuing to do business with them. The finance manager was super kind and very helpful as well, it was a pleasure speaking with her. The delivery driver who brought me the car was awesome and overall fantastic person. Even though they brought me the wrong color car as it was advertised incorrectly on their website it actually worked out for the better!! how about that! More
Don't let sales pressure talk you into the extended warranty from easy care. Never again will I do business with either. Very unhappy with the vehicle's failure in the 7 months and the warranty doesn't warranty from easy care. Never again will I do business with either. Very unhappy with the vehicle's failure in the 7 months and the warranty doesn't cover a 2K electrical sensor. And it's not even driven for days at a time. Piece of Ford crap. No stars More
I went three times in one week to uy a new car after a few meetings with josh we decided to buy the 2024 ford edge.everything seems good I had to go back and have them finish cleaning up the car. And they few meetings with josh we decided to buy the 2024 ford edge.everything seems good I had to go back and have them finish cleaning up the car. And they helped me setup sirusxm and that was great for me as I didn’t have the knowledge to get it done. More
Care about the customer & helpful salesman Justin. Quick to respond & getting answers to my questions. Made it easy doing the paperwork-emailed me everything I needed to complete the transaction. Del Quick to respond & getting answers to my questions. Made it easy doing the paperwork-emailed me everything I needed to complete the transaction. Delivered my new vehicle to my house & took back my other leased vehicle. More