LaFontaine Ford of Grand Rapids

Jesse Espinoza is the Best ! Would recommend him to all our friends looking for a car/truck. He met "our" needs, not his "own" needs for a sale. He was very compassion, patience, and did everything he cou our friends looking for a car/truck. He met "our" needs, not his "own" needs for a sale. He was very compassion, patience, and did everything he could to find us the right truck and for a price within our budget ! More

Outstanding. I first went to another dealer and got a price with a trade in. I then went to Keller Ford and they beat the price by $4200.00. The salesman was outsatnding. Overall the experience was excep price with a trade in. I then went to Keller Ford and they beat the price by $4200.00. The salesman was outsatnding. Overall the experience was exceptional. More

This was the first time I purchased a 'used' car, and was apprehensive that I would be buying someone else's problems. Andrew spent a lot of time finding a vehicle that met my demanding requirements and was apprehensive that I would be buying someone else's problems. Andrew spent a lot of time finding a vehicle that met my demanding requirements. He allowed me to take several cars for over night test drives so I could see the fuel efficiency and try out all the bells and whistles. He was great to work with, and I would highly recommend both Andrew and Keller to anyone in the market for a car. More

It was a great experience working with Andrew to select a new car. He was friendly, knowledgeable and very helpful with explaining how to use the updated technology of my new Escape. When I called with ques new car. He was friendly, knowledgeable and very helpful with explaining how to use the updated technology of my new Escape. When I called with questions, he was prompt in getting right back to me with answers. More

This is the second new car we have purchased from Keller This is the second new car we have purchased from Keller Ford Kia, through Rudy Wahlers. We will not buy a car anywhere else or from anyone else. Ru This is the second new car we have purchased from Keller Ford Kia, through Rudy Wahlers. We will not buy a car anywhere else or from anyone else. Rudy made the entire process so easy, so stress free .Do not buy a car anywhere without checking in with Rudy Wahlers at Keller Ford Kia!!!! More

Don't stop reading this review after the first few sentences because you'll miss the reason why it was written! Brought my car in for service; I'll be honest, the repairs set me back a good deal sentences because you'll miss the reason why it was written! Brought my car in for service; I'll be honest, the repairs set me back a good deal of $$$. After bringing vehicle home, same problem occurred a couple of days later. Not happy! Returned to service dept. but they couldn't get the problem to occur. Went back home - not happy! A few days later decided to call Dustin, the C/S dept. mgr., who arranged for a loaner car for me to use while they figured it out. A little happier now! Two days later, picked up my car, and Drew (a very compassionate customer service rep) said that Keller would take care of the entire bill since they didn't get it right the first time. Ok, very thankful and happy!!! No problems at all ever since. Still happy! Thank you, Dustin & Drew! More

Andrew is crazy good with his knowledge of the Ford products and makes you feel at ease with buying a vehicle. I referred two friends to Andrew and both bought from him. Keller's service is awesome w products and makes you feel at ease with buying a vehicle. I referred two friends to Andrew and both bought from him. Keller's service is awesome with their workmanship and finishes the job in a timely manner. My husband bought and Escape from them four years ago and spoke very highly of them which is why I decided to visit them in the first place. I will continue to send others to Keller Ford from now on.l More